DJ Tramp | Page 9

Everything worked out! Update: The car had some trouble and needed repairs at first after getting it, but the used car manager DJ Tramp was very gracious and agreed to cov Update: The car had some trouble and needed repairs at first after getting it, but the used car manager DJ Tramp was very gracious and agreed to cover the problems! Happy to have got it fixed quickly! Original: Buying a car for the first time can be a little stressful, but Ken Murch was very helpful and saw me through the entire process. Got a good deal on a low-mileage used '12 Subaru Forester and I couldn't be happier. Great place! More

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Excellent customer service and low pressure environment We met Bob Wilson at the door as walk-in customers wanting to look at a vehicle seen on-line. Bob was very friendly and willing to help. We took a tes We met Bob Wilson at the door as walk-in customers wanting to look at a vehicle seen on-line. Bob was very friendly and willing to help. We took a test drive and mentioned to Bob that the car was nice but we were going to look at a couple more elsewhere before making a decision. Bob did not try any high pressure and wished us well. The next day, Bob sent email letting us know of a price change and asked if we were still interested. We were and shortly we were driving off in the vehicle we had hoped to have for our daughter. I have never been very impressed with any car dealership but Bob Wilson and Tucson Subaru have changed my mind. They are great and I will certainly return when I'm looking again for another vehicle. More

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New Car! Bought our new vehicle at Tucson Subaru and couldn't be happier! DJ, Chris, and Jennifer took great care of us! They listened to what we were searchin Bought our new vehicle at Tucson Subaru and couldn't be happier! DJ, Chris, and Jennifer took great care of us! They listened to what we were searching for, helped us find the perfect vehicle for our needs, gave us a fair trade in value on our 2006 Honda Civic, and discussed all of our options for our financing (and worked with us to find the best rate) while making sure any questions we had were answered. We would not hesitate to work with everyone at Tucson Subaru again in the future! Thank you! More

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I don't even have my 2014 Subaru Xtrek anymore! but i wholeheartedly love this dealership and my sales guy Kevin! I definitely would recommend him to other folks. I may even go back soon to let hi but i wholeheartedly love this dealership and my sales guy Kevin! I definitely would recommend him to other folks. I may even go back soon to let him sell me an Ascent.) it's important to know their service department is lovely. everyone is great that works there. they definitely retain their employees, I can tell! (my BMW service department is wretched. the place is nice, but the people are not all that.) More

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Revirw So happy we bought our truck thru Tucson Subaru. The sales team worked hard to get the payment I was comfortable with. The only problem,the window tin So happy we bought our truck thru Tucson Subaru. The sales team worked hard to get the payment I was comfortable with. The only problem,the window tint was damaged removing sale stickers. When I expressed my concern Az sun and all the sales manager completely understood and will cover the cost to replace. He didn’t have to but that is what makes a good business. More

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No stress car buying! I get very stressed when having to buy a car. Not here! Anthony and DJ were very kind and helpful. With a newborn, it can be hard to do anything. Anth I get very stressed when having to buy a car. Not here! Anthony and DJ were very kind and helpful. With a newborn, it can be hard to do anything. Anthony was very understanding and was not pushy. He answered all our questions and made it easy for us . Our experience was great thanks to them! More

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Bought a new Outback Pleasant knowledgeable staff, low pressure. I would definitely recommend Baron to anyone who asks. I would do business with him and Tucson Subaru agai Pleasant knowledgeable staff, low pressure. I would definitely recommend Baron to anyone who asks. I would do business with him and Tucson Subaru again. Thanks for the help. More

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Great Car, Great Customer Service On my second visit, I was not intending to make a purchase, I was still uncertain and did not even bring my checkbook. James Freibert, my sales consul On my second visit, I was not intending to make a purchase, I was still uncertain and did not even bring my checkbook. James Freibert, my sales consultant had shown me multiple cars and I had narrowed it down to three. I arrived with two goals, purchase a Crosstrek and get a payment that fit my budget, that was it. I asked to see the numbers for the car I eventually purchased but we were too far apart and I felt I was going to have to reconsider, that's when James introduced me to Anthony Taormina. After listening to my needs Anthony breifly left James and I. Anthony returned after a couple minutes, presented his new deal and I am now the owner of a 2019 Subaru. It was getting late so James and Anthony agreed we could do the New Car Orientation the next afternoon. James took me through the outer and interior features but as he is new he felt Anthony could provide more insight into the dashboard features and electronics. Anthony patiently went through everything, sync'd my cell phone and when I convinced him I would promptly forget most of it he informed me I would be getting an invitation from the orientation expert for a follow up after I had spent a bit of time with the car. Before I left I had met Jesse my future service consultant, the parts department and a few others whos names I cannot recall. I can't close this without giant kudos to Jennifer Duran my Business consultant, she thoroughly covered the contract, all the legal documents and she made handing over $6,000 painless...realtivly. She also sold me the security system and the extended maintenance plan; at almost 60 years old I have always sworn I would never buy these after sale add ons. I'm glad I chose Tucson Subaru and didn't make the trip to Phoenix, I don't think I would have done better and I get to keep my business in my home town. Thank you to everyone and I look forward to seeing them again and learning how I can get the most out of my new Subaru. More

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A Positive Buying Experience In Tucson The personnel at Tucson Subaru were very knowledgeable, friendly and understanding. Anthony Taormina was particularly helpful as he was very professio The personnel at Tucson Subaru were very knowledgeable, friendly and understanding. Anthony Taormina was particularly helpful as he was very professional and explained all aspects of the transaction very well from the vehicle orientation to the Tucson Subaru pricing philosophy including the trade-in policy. Traci Roberts cimpletedvthe transaction in a timely and very informative discussion. Traci actually made the financial closing of the sale very enjoyable. DJ Tramp made sure that al of my questions were answered and unsuredvtgst there would be follow-up after my purchase. I am very very pleased with my purchase and the Tucson Subaru transaction process. I highly recommend Tucson Subaru. More

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Great teamwork at Tucson Subaru! We appreciated the great teamwork at Tucson Subaru. From our first online contact with Chris Smith, on through our vehicle selection and purchasing w We appreciated the great teamwork at Tucson Subaru. From our first online contact with Chris Smith, on through our vehicle selection and purchasing with CJ Nichols, and Dj Tramp and final financial details with Jebnifer Duran - a very open, informative and respectful process. And we love our Subaru Forester! More

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