Dale Long | Page 6

we are pleased with all contact with W&L Subaru. You have always treated us with great respect. We 1st came there 2014 and left with 2014 Outback. We recently purchased our 5th Outback May 21 2024. You have always treated us with great respect. We 1st came there 2014 and left with 2014 Outback. We recently purchased our 5th Outback May 21 2024. We think these autos are just great for us. Thank you all for smiles greetings and service. More

by lynnben@comcast.net Verified Customer Verified Customer

Print

Dale was super! Very accommodating and honest with us during the whole process!! Grateful for awesome service ! Very accommodating and honest with us during the whole process!! Grateful for awesome service ! More

by jkross Verified Customer Verified Customer

Print

We had shopped another Subaru dealership earlier in the day and thought we would try W&L. My daughter purchased two used cars there from Dale Long. We asked for Dale since I had been with my daughter for day and thought we would try W&L. My daughter purchased two used cars there from Dale Long. We asked for Dale since I had been with my daughter for her purchases. He was working with four or five customers at the time. He came back often to apologize and keep us updated on his time-line. The entire dealership was very busy. Some customers I noticed from the first dealership we visited and they were buying at W&L. The entire process was good but the wait could have been shorter. It would be great for customers if the dealership would have a few runners to run paperwork between offices and make copies necessary for the deals to go through. Poor Dale must have gone to the copier 50 times while we were there and was carrying paperwork here and there. That time could have been spent with his customers. Other than that the experience was great. I got the deal and the Subaru I wanted. More

by braup Verified Customer Verified Customer

Print

Dealership was friendly and professional. Easy to work with and answered all my questions and concerns. Easy to work with and answered all my questions and concerns. More

by richardmorder Verified Customer Verified Customer

Print

Change the interest rate when talking to Dale was quoted 5.99% but when we got our first car payment it was 6.99%, Also on the paper. 5.99% but when we got our first car payment it was 6.99%, Also on the paper. More

by hotz24 Verified Customer Verified Customer

Print

Great! Knowledgeable and helpful. Kind and easy to work with. Enjoyed working with him and felt like I made a good decision with his help. Knowledgeable and helpful. Kind and easy to work with. Enjoyed working with him and felt like I made a good decision with his help. More

by esdiehl Verified Customer Verified Customer

Print

This is the first time dealing with this dealership. They were great in all aspects of my purchasing my car. I will definitely buy from them again and will refer friends and family. They were great in all aspects of my purchasing my car. I will definitely buy from them again and will refer friends and family. More

by jmoyer399 Verified Customer Verified Customer

Print

They are very friendly and service my car well. When I call with a problem, they are quick in getting me an appointment. I am totally satisfied with This Subaru team. Alex is Tops! When I call with a problem, they are quick in getting me an appointment. I am totally satisfied with This Subaru team. Alex is Tops! More

by brunnline6 Verified Customer Verified Customer

Print

Dale and the W&L team made us feel very comfortable getting our new Forester. Dale was very knowledgeable and answered all of our questions. Preston did a great job explaining all the user interface i getting our new Forester. Dale was very knowledgeable and answered all of our questions. Preston did a great job explaining all the user interface items. Looking forward to our follow up with Preston. We love our new Forester so far. More

by kayjay54 Verified Customer Verified Customer

Print

Dale is very knowledgeable and thoughtful. There wasn’t any pressure and his patience and kindness made our new car purchase a truly wonderful experience. There wasn’t any pressure and his patience and kindness made our new car purchase a truly wonderful experience. More

by judisands Verified Customer Verified Customer

Print