Dan Brzozowski | Page 4

I have bought a few cars here, it is a great place to do business and to get service. Everyone is so friendly and helpful! I had been looking for a new car and had decided on a BMW X5 xDrive 50e. But I hav business and to get service. Everyone is so friendly and helpful! I had been looking for a new car and had decided on a BMW X5 xDrive 50e. But I have never seen one built the way I wanted. So, needed to be a custom order. There was a vehicle pre-production that I could customize. Then I got very sick and had to be hospitalized. After about 2 weeks in the hospital, I got to go home. The dealership had held my slot and a few days later I got to order my car, exactly how I wanted it. I worked with my salesman James Orton, then on design with Devon Stovall (I knew the interior color) he suggested a different paint Blue Ridge Mountain Metallic, wow, it is great! Tartufo Extended Merino Leather. We got the car ordered, and with the GM Dan Brozowski got a great price and trade in. When the car got to the dealership they prepped it and had to wait a few days for my doctor to clear me to drive. I test drove the X5 (tested other models, not a 50e). Decided to get the dealer to put on ceramic coat over the paint (looks awesome and water sheets right off). Added tire and wheel warranty (glad I did, after 11 days of owning got a nail in the tire and ruined it, replaced $0 out of pocket) as well as windshield and extended warranty. Dan got the price out the door where I wanted to be. So much on this vehicle training with Devon and James was much needed, as well as a couple of calls with questions. Bottom line, I have owned 30 cars, this was the best purchasing experience ever, including working with the Business Manager Mike Schwarz (this is where I get hung up with dealers), Mike is a car guy and so easy to work with. and from past experience Service Manager Derek Cogdill and his staff have always been friendly, and get the job done right. I recommend BMW and Mazda of Crystal Lake 1000% I will continue to recommend them to my family and friends. More

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6/10/2024 I have an issue with my car and the dealer refused to help me. refused to help me. More

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Thanks again James Orton for finding the car we were looking for! All the staff at BMW of Crystal lake are professional and made the buying experience a pleasure. looking for! All the staff at BMW of Crystal lake are professional and made the buying experience a pleasure. More

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BMW of Crystal Lake offers an exceptional automotive experience, blending expertise, and professionalism seamlessly. With a wide selection of BMW vehicles and outstanding customer service, they set the experience, blending expertise, and professionalism seamlessly. With a wide selection of BMW vehicles and outstanding customer service, they set the bar high for automotive excellence. A special thanks to Michelle and Dan! More

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Like having a picnic with my family. Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I s Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I stopped in, car was exactly what I wanted and needed. I bought the car. Dan helped facilitate the entire process. Getting to know many of the associates like Michelle and James especially in understanding vehicle features made it a kinda family friendship adventure. Will was the keystone for my successful car experience. I thank him and the entire Anderson Mazda team. One stop shopping indeed. I look forward to their customer service on my Mazda CX30. More

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Michelle Cavano is the smart savvy aggressive yet not pushy sales person that gets you and knows how to uncover your need. Just go see for yourself you will not be disappointed pushy sales person that gets you and knows how to uncover your need. Just go see for yourself you will not be disappointed More

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Anyone who says that buying a car is a painful experience has never been to BMW of Crystal Lake and had the team of professionals that we had when we ordered and picked up our new BMW M340i xDrive on October has never been to BMW of Crystal Lake and had the team of professionals that we had when we ordered and picked up our new BMW M340i xDrive on October 3, 2023. Michelle Canova, our sales representative, is a total professional and helped us through not only the acquisition of this car, but also the BMW M440i that we picked up in January. She and the entire team worked to make sure that we were totally satisfied with our purchase and made the experience an exciting EVENT. This is the 4th BMW we have gotten at BMW of Crystal Lake, so one can certainly see that we are TOTALLY satisfied with the level of service we get here. THANK YOU to all the people who worked to make this such a lovely experience. They are: Michelle Canova, Client Advisor/BMW Genius Heather Liataud, Sales Mamager Devon Stoval, BMW Genius Mike Schwarz, Business Manager Dan Brzozowski, General Manager More

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Wonderful experience! Very very happy. Super easy to work with. Thank you very much. GRACIAS! Very very happy. Super easy to work with. Thank you very much. GRACIAS! More

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We had a great experience working with Dominic and the sales team at Crystal Lake BMW. They were very professional and courteous. sales team at Crystal Lake BMW. They were very professional and courteous. More

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What a truly amazing experience at BMW of Crystal Lake! !! Unbelievable team they have and took incredible care of me. From the beginning they made the process super easy, very pleasant and easily understa !! Unbelievable team they have and took incredible care of me. From the beginning they made the process super easy, very pleasant and easily understandable. Michelle, Dan, Heather, Mike and Devon were impeccable to work with. Got a great deal and this team and dealership absolutely cares about me and my particular needs. I’m not a customer, I have a true relationship and feel like I’m part of the family. I continue to do business with this team because I know I will get a great deal, amazing customer service and will always be taken care of. If you haven’t experienced this dealership and team, you need to. You will never shop anywhere else again! I’ve owned multiple vehicles over many years and I can say with confidence I will continue to come back [three vehicles already] and do business with them for years to come. They do such a fantastic job I have had multiple friends and family purchase vehicles from Michelle and the team as well. Kudos and bravo to MY TEAM at Anderson BMW Crystal Lake!!! More

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