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Dan Dunham

Overview Reviews (174) Inventory (308)

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Dan Dunham

Dan Dunham | Page 14

Master Sales Associate

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

I’ve been in the car business for over 30 years. My motto has always been to treat customers the same as I’d want to be treated if I went to buy a vehicle. In short I take great care of my customers and make every attempt to make the car buying process a simple one. Please reach out and I’ll do my best to help you find the perfect vehicle.

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4.8

174 Reviews

Overview Reviews (174) Inventory (308)

Dealership Experience

5 yrs, 6 mos

Industry Experience

36 yrs, 11 mos

4.8

174 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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174 Reviews of Dan Dunham

November 15, 2022

Dealership Rating

Employee Rating

Dan was amazing to work with. So helpful and knowledgeable. We now have owned three Hyundais from this dealership. So helpful and knowledgeable. We now have owned three Hyundais from this dealership. More

by LSSINNV20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Devin Rogers

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Nov 15, 2022 -

Lithia Hyundai of Reno responded

We really appreciate your loyalty and are pleased to hear Dan was helpful and knowledgeable throughout the process. If you need anything else, you're always welcome here at Lithia Hyundai of Reno!

November 11, 2022

Dealership Rating

Employee Rating

Everyone is very accommodating, polite, explained all functions of the vehicles when asked. Thank you Dan functions of the vehicles when asked. Thank you Dan More

by samdons70

Verified Customer

Service Price Transparency

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: Devin Rogers , Amy Smith

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Nov 11, 2022 -

Lithia Hyundai of Reno responded

We appreciate the 5-star review! The team is more than happy to accommodate you as best we can and answer all of your questions. See you again soon at Lithia Hyundai of Reno!

November 07, 2022

Dealership Rating

Employee Rating

The sales person took his time to work with me and got me a car that I could relay on. He was very nice and made the experience enjoyable. a car that I could relay on. He was very nice and made the experience enjoyable. More

by KAVARNER

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 07, 2022 -

Lithia Hyundai of Reno responded

That's so great to hear! It was our pleasure to help you along your car buying journey. Safe travels from Lithia Hyundai of Reno!

October 31, 2022

Dealership Rating

Employee Rating

The worst process to buy a used truck I have experienced. No communication that you could believe and it wasted hours or our time. We will NOT do any more business with your company. This assumes we recei No communication that you could believe and it wasted hours or our time. We will NOT do any more business with your company. This assumes we receive our title - if not we will talk through lawyers. More

by gdelcarlo

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

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Nov 01, 2022 -

Lithia Hyundai of Reno responded

Hello, I’m sorry to hear about your less than pleasant truck buying experience with us. We strive to be communicative and transparent throughout the purchasing process. Please reach out to me at the number below so we can work things out, thanks. Scott Robert 775-682-3352 Customer Relations Manager

Nov 15, 2022 -

gdelcarlo responded

Still waiting for our title to the truck. Please provide the date it was sent to the State of Nevada.

October 30, 2022

Dealership Rating

Employee Rating

I love how they treat people like family. I will continue to purchase my vehicles from them. I will continue to purchase my vehicles from them. More

by TRUDY_SANCHEZ

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 31, 2022 -

Lithia Hyundai of Reno responded

We really appreciate that, Trudy. Thanks for being a loyal customer!

September 29, 2022

Dealership Rating

Employee Rating

Forced into a car I never asked for. Ordered a car and it never showed up. Dealership had false down payment number and incorrect credit score. Very pushy. It felt like strong armed robb Ordered a car and it never showed up. Dealership had false down payment number and incorrect credit score. Very pushy. It felt like strong armed robbery More

by eric.veling

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: David Lennox

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Oct 05, 2022 -

Lithia Hyundai of Reno responded

Hi Eric, I apologize for the wait you experienced on your Elantra order and the mix-up with your down payment. If you have any other questions or concerns, please feel free to reach out. Thanks. Scott Robert 775-682-3352 Customer Relations Manager

September 17, 2022

Dealership Rating

Employee Rating

Was lied to on the phone by Devin about the equity I had in my vehicle, set up an appointment for a possible trade in the following Friday and Devin wasn't even in the dealership for the day. in my vehicle, set up an appointment for a possible trade in the following Friday and Devin wasn't even in the dealership for the day. More

by MARINO.CHRISTOPHER89

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Devin Rogers , David Flyr

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Sep 19, 2022 -

Lithia Hyundai of Reno responded

Hello, we aim to be open and honest with our valued customers and it’s unfortunate to hear about your experience. To attempt to earn back your trust, I’d like to speak with you about this personally. Please reach out to me at the number below when you are available, thank you. Scott Robert 775-682-3352 Customer Relations Manager

August 31, 2022

Dealership Rating

Employee Rating

The people are very nice to services always go to my car looks great when it’s done looks great when it’s done More

by traci-btt

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 31, 2022 -

Lithia Hyundai of Reno responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us at Lithia Hyundai of Reno if you need anything else down the road.

August 26, 2022

Dealership Rating

Employee Rating

This dealership was easy to work with and very accommodating. They were welcoming and not pushy! accommodating. They were welcoming and not pushy! More

by ytbhdeal

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Larry Satica

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Aug 31, 2022 -

Lithia Hyundai of Reno responded

Thanks for the fabulous feedback of our team here at Lithia Hyundai of Reno. We strive to provide the most welcoming and accommodating experiences to our valued customers. It would be our pleasure to do business with you again.

August 18, 2022

Dealership Rating

Employee Rating

Did not disclose the finance charge and the cost of a SVC contract which covers nothing. After all discussions and time passed, these numbers were not on any of the pages of documents requiring my signature contract which covers nothing. After all discussions and time passed, these numbers were not on any of the pages of documents requiring my signature. More

by sean71

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

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Aug 23, 2022 -

Lithia Hyundai of Reno responded

Hello Sean, I’m sorry to hear your experience with our sales team was not a pleasant one. To earn customers for life, we pride ourselves on being transparent throughout the sales process. Please feel free to contact me directly to discuss this in further detail, thank you. Scott Robert 775-682-3352 Customer Relations Manager

Aug 23, 2022 -

Lithia Hyundai of Reno responded

Aug 23, 2022 -

Lithia Hyundai of Reno responded

Aug 23, 2022 -

Lithia Hyundai of Reno responded

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