Dan Overman
Dan Overman at Ken Ganley Ford Parma

Dan Overman | Page 7

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.7
181 Reviews

Dealership Experience

18 yrs

4.7

181 Reviews

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181 Reviews of Dan Overman

November 15, 2024

Dealership Rating
Employee Rating

When I went there I hadn't anticipated that I would be able to walk out with my dream vehicle. Bubba walked through everything with me and made the experience absolutely wonderful. More

by michellebelz72
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Jeremy Watson , Bubba

Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, Michelle, and for taking the time to leave us this wonderful feedback!

November 15, 2024

Dealership Rating
Employee Rating

Good people to work with great communication willing to work with you and get the job done More

by turnerrandy28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Madelyn Vega

Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 09, 2024

Dealership Rating
Employee Rating

Ken Ganley dealership was friendly and helpful. CJ did a great job explaining the cars we were considering More

by Focuszts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito

Nov 11, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Nov 12, 2024

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2024

Dealership Rating
Employee Rating

Walking in was a very welcoming environment and I felt like they worked very hard to try me all my Expectations More

by 01stylzes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi

Oct 31, 2024

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

October 10, 2024

Dealership Rating
Employee Rating

It was an excellent experience and I think I will purchase a vehicle there soon. More

by friedman.robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, George Hadgigeorgiou, Jeremy Watson , Paul Asano, Alicia Jeffery, Tim Kubow, Dave Moga

Oct 11, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team, Robert. We're glad to hear we delivered such a great experience!

September 25, 2024

Dealership Rating
Employee Rating

up front and honest with pricing and time expectations . Most reasonable pricing in the area ! More

by ALICIAJEFFERY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, John Ruper, George Hadgigeorgiou, Rich Vargo , Alicia Jeffery, Tim Kubow, Ken Stafford

Sep 26, 2024

Ken Ganley Ford Parma responded

Alicia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

Sep 29, 2024

Ken Ganley Ford Parma responded

Hello, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2024

Dealership Rating
Employee Rating

Cj is absolutely wonderful ans we will always stick with her but John Ruper is not good in the customer service department and was screaming at me and my wife whole putting down another dealership, Cj and t More

by Didonato63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 16, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 10, 2024

Dealership Rating
Employee Rating

The staff was excellent! The purchase was made easy, and I will be back again despite the long travel time for me. More

by jtimcik1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

Ken Ganley Ford Parma responded

Thank you! C.J. and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

August 26, 2024

Dealership Rating
Employee Rating

we came into Ken Ganley thinking this was a long shot, our previous vehicle had a coolant leak in the engine, we thought with our credit, we would walk away empty handed, Jeromy worked tirelessly with us More

by gbwilk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou , Jeromy Acord

Aug 27, 2024

Ken Ganley Ford Parma responded

We are very happy to hear that Jeromy and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 31, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2024

Dealership Rating
Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

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