Dan Overman
Dan Overman at Ken Ganley Ford Parma
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Dan Overman | Page 8

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
104 Reviews

Dealership Experience

16 yrs, 1 mo

4.8

104 Reviews

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104 Reviews of Dan Overman

December 21, 2022

Dealership Rating
Employee Rating

Service and Sales 👍🏽Parking 👎🏾 Needs improvement can easily hit another vehicle while driving into the parking lot Nick Seminatore👍🏽 Carlyle Franklin👍🏽 More

by Scorpio ♏️ 1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, John Ruper, Matt Palffy, Dave Moga , Carlyle Franklin, Nick Seminatore

Dec 22, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 14, 2022

Dealership Rating
Employee Rating

I will continue to come here. The team is a pleasure to work with. I really love working with Pam!! More

by MOKNOWS22776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2022

Ken Ganley Ford Parma responded

It's fantastic to hear that Pam provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford West!

Dec 16, 2022

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 13, 2022

Dealership Rating
Employee Rating

The service department was very helpful throughout my entire experience. I would go again for their services. More

by SESALTSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 19, 2022

Dealership Rating
Employee Rating

Dave and the staff in services is great- just last few times it’s taken 6 days to get service completed due to short staff Working with cj was a dream when I got a new car More

by JILL_CASTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

July 22, 2022

Dealership Rating
Employee Rating

Loved how Bolaji was nice to me and my sister worked with my price range will go back to Ganley ford west More

by Taylorg358
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Nick Feruito

Jul 23, 2022

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford West! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2022

Dealership Rating
Employee Rating

Pam was super knowledgeable about the vehicle I purchased. She broke things down into understandable language for me and was very patient. I would recommend Ken Ganley to anyone and Pam Koglman esp More

by Gierlachr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Pam and Tony. We hope you enjoy your new vehicle!

May 31, 2022

Dealership Rating
Employee Rating

everyone very nice,polite and helpful. very clean and comfortable atmosphere. worker keep you informed of progress. More

by millifae
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Tracy Sapienza

Jun 01, 2022

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford West!

May 19, 2022

Dealership Rating
Employee Rating

The whole team took great care of me! Highly recommend them! Everyone went above and beyond! Much appreciated! More

by Ccotter2673
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 20, 2022

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2022

Dealership Rating
Employee Rating

Very lmpressed by all who worked together for me to be able to get the car. They spoke professionally and conducted themselves accordly. More

by markturpin27
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Nick Feruito

May 19, 2022

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

May 10, 2022

Dealership Rating
Employee Rating

I was pleased with the way I was treated from the sales person to the sales manager. More

by albertovermanjr
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Tracy Sapienza

May 10, 2022

Ken Ganley Ford Parma responded

Albert, Thank you so much for choosing Ken Ganley Ford West! Congrats on your new purchase, and let us know if we can be of any more assistance!

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