Dan Overman
Dan Overman at Ken Ganley Ford Parma

Dan Overman | Page 8

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.8
184 Reviews

Dealership Experience

18 yrs, 2 mos

4.8

184 Reviews

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184 Reviews of Dan Overman

September 10, 2024

Dealership Rating
Employee Rating

The staff was excellent! The purchase was made easy, and I will be back again despite the long travel time for me. More

by jtimcik1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

Ken Ganley Ford Parma responded

Thank you! C.J. and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

August 26, 2024

Dealership Rating
Employee Rating

we came into Ken Ganley thinking this was a long shot, our previous vehicle had a coolant leak in the engine, we thought with our credit, we would walk away empty handed, Jeromy worked tirelessly with us More

by gbwilk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou , Jeromy Acord

Aug 27, 2024

Ken Ganley Ford Parma responded

We are very happy to hear that Jeromy and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 31, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2024

Dealership Rating
Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

July 09, 2024

Dealership Rating
Employee Rating

The whole experience was great. Everyone was super nice and willing to help. CJ did a great job making sure I understood all the car features and helped me set up Ford pass on my ph More

by elvismemphis27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Tracy Sapienza

Jul 09, 2024

Ken Ganley Ford Parma responded

Elvis, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. C.J., Tracy, and our team appreciate your business and hope to see you again soon!

July 02, 2024

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Employee Rating

Bert was outstanding! Worked hard and got me exactly what I wanted, even with the hurdles they had to work through. Can’t say enough great things of my experience here! Wi More

by JulianAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Bert Cslzek

Jul 03, 2024

Ken Ganley Ford Parma responded

At Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Bert, and it was a pleasure having you at the dealership. We appreciate your review!

July 01, 2024

Dealership Rating
Employee Rating

Great dealership and fantastic sales men and sales women, assisting you. Best people in the world. More

by lavonknowles245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, C.J. Overman, Tracy Sapienza, Madelyn Vega , Annee Close, Mike LaScola, Dave Moga

Jul 01, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

June 24, 2024

Dealership Rating
Employee Rating

Great welcome upon entering, staff was waiting and no wait time and getting our car washed before test drive. A+ More

by Ricky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2024

Ken Ganley Ford Parma responded

Ricky, Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

June 07, 2024

Dealership Rating
Employee Rating

I had the greatest experience buying my car from here! ! I will definitely be back. George Bode was the ultimate salesman, and made sure that I was comfortable every step of the way. My goodness the financ More

by Lashawndajohnson1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Bode

Jun 07, 2024

Ken Ganley Ford Parma responded

Thank you, Lashawnda, for taking the time to share your thoughts on working with George and our team. We're glad to hear we delivered such a great experience!

Jun 08, 2024

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Dealership Rating
Employee Rating

A rip offf $800 for a part I found on line for $300 and they wanted two hours for installing took my friend who is a truck mechanic 15 minutes More

by RWELLS516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Yerace, John Ruper, Matt Palffy, Rich Vargo , Ken Stafford

Jun 08, 2024

Ken Ganley Ford Parma responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Someone from our staff will be reaching out to you in the very near future.

June 06, 2024

Dealership Rating
Employee Rating

The service that I received recently for my new vehicle was out of this world and was fast and very efficient . More

by DAVIDHASTIE1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Matt Palffy, Tracy Sapienza, George Hadgigeorgiou , Scott Acker, Alicia Jeffery, Dave Moga, Will Monske, Ken Stafford

Jun 06, 2024

Ken Ganley Ford Parma responded

David, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team and look forward to working with you again.

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