Dana Greenawalt | Page 3

I myself and my family have always purchased vehicles through Fernando Ford. This will be my last purchase at this dealership. I purchased to use vehicle in January. I purchased a vehicle with a remote s through Fernando Ford. This will be my last purchase at this dealership. I purchased to use vehicle in January. I purchased a vehicle with a remote start it was advertised with a remote start on Carfax, I was also told by my salesman it had a remote start. The vehicle was running when I went for my test drive, both times. I purchased this vehicle on a Friday. Saturday morning I went to start the car nothing. I was in contact with my salesman he told me to bring it in on Monday I did. One of the mechanics looked at my car and sent me to enormous in Erie. The car starter had been cut it was totally disconnected. Enormous did call Ferandos, with no call back. I had a new car starter put in. I asked the dealership to pay for half of the cost of the car starter. I took a receipt in and gave it to my salesman. No call back for several days. I was told I got the best deal. So he was sorry but if I was to get any money back it would come out of his pocket!!I asked him to go back to Dana and again tell him that this was wrong. I still have not heard back from the dealership.. very disappointed in this establishment, especially when myself and family have been going there for many ,many years . I can say this will be my last purchase from Fernando Ford. More

by Kitcey2 Verified Customer Verified Customer

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Ferrando has always been an amazing dealer. We will always purchase and service our vehicles here. We will always purchase and service our vehicles here. More

by vector6977 Verified Customer Verified Customer

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Shawn, Paul, Dana, Jeremy and Terry were great. Like Bob said, better head to Girrrrraaarrrd! Like Bob said, better head to Girrrrraaarrrd! More

by StabbyMcStuffins Verified Customer Verified Customer

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They worked with me to help me get into my car. Special thanks to Scott Special thanks to Scott More

by Khoss520 Verified Customer Verified Customer

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it was very friendly and very helpful in the buying experience in getting us into a car / truck experience in getting us into a car / truck More

by christinacrockett82 Verified Customer Verified Customer

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Very friendly and knowledgeable. Todd was a great salesman, answered all my questions. Transaction was informative and thorough. Love my Ford Explorer! Thank you all Todd was a great salesman, answered all my questions. Transaction was informative and thorough. Love my Ford Explorer! Thank you all More

by Anne R Verified Customer Verified Customer

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Our family have been customers of Bob Ferrando Ford for forty years now. They are our go to for our transportation needs. One of their biggest Assets is their Employees. One Example of the type of employe forty years now. They are our go to for our transportation needs. One of their biggest Assets is their Employees. One Example of the type of employees ...Is Shawn Haas, my most recent is I called Shawn and explained I need a Dependable older used vehicle and easy on the pocket book...guess what, he called a day or so later, I bought it SIGHT UNEEN. Thats the kind of Relationship that is rare in this day and age. When you can have that much trust in a company or person..lastly, Myself and some of the family live in Biloxi,Ms More

by mandospoolsvcMel Verified Customer Verified Customer

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It was pleasant doing business with this dealership. All staff were professional and enthusiastic. They stayed late so we could get the bronco sport home. I would recommend this dealership to others. All staff were professional and enthusiastic. They stayed late so we could get the bronco sport home. I would recommend this dealership to others. More

by babswas11 Verified Customer Verified Customer

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Jesse Illig is a great salesperson who knows how to handle any situation that arises. handle any situation that arises. More

by Pdorty123 Verified Customer Verified Customer

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I had a Lincoln before so I went back. Both times the salesman was courteous and knowledgeable. Plus we really like our Lincoln. A little bigger but just right. Both times the salesman was courteous and knowledgeable. Plus we really like our Lincoln. A little bigger but just right. More

by T King Verified Customer Verified Customer

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