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Daniel Ricciardi
Daniel Ricciardi at Chapman Nissan

Daniel Ricciardi | Page 8

Service Lane Manager

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.7
95 Reviews
4.7

95 Reviews

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95 Reviews of Daniel Ricciardi

August 11, 2025

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Employee Rating

Excellent friendly customer service and emeneties. Clean and comfortable atmosphere. I will only trust Chapman to service my car. More

by dbeloved316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson, AJ Milone

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Aug 11, 2025

Chapman Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you enjoyed our friendly customer service, amenities, and comfortable atmosphere. Your trust means a lot to us, and we look forward to continuing to take great care of your car!

August 08, 2025

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Employee Rating

Always very friendly and keeps customer updated with estimated time and charges. They provide an Uber if you wish to leave and return. More

by amandashames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2025

Chapman Nissan responded

Thank you, Amanda! We’re glad to hear our team’s friendliness, clear updates, and convenience options like Uber made your visit a positive one. We appreciate your trust and look forward to serving you again!

August 07, 2025

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Employee Rating

They are very Friendly and professional and efficient. I Would recommend Getting services from them More

by MChheng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson, Jahaira Roman

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Aug 07, 2025

Chapman Nissan responded

Thank you for the kind words! We're glad to hear you found our team friendly, professional, and efficient. We truly appreciate your recommendation and look forward to serving you again!

August 06, 2025

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Employee Rating

Trying to charge people for work not needed is despicable and surely not the way to keep your customers loyal.In this economy times are hard with cars not selling,taking advantage of customers with your over More

by gilesjohn33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 07, 2025

Chapman Nissan responded

Thank you for your feedback, Giles. We’re sorry to hear about your concerns and take them very seriously. It’s always our goal to provide honest, transparent service, and we regret if your experience didn’t reflect that. We’d appreciate the opportunity to discuss this further and make things right—please don’t hesitate to reach out to our management team directly. Sincerely, Lincoln Overholtzer Chapman Nissan Owner loyalty manager Cell 484-467-0796

August 06, 2025

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Employee Rating

The service was timely and not overly expensive and I don’t like being told how many words to use for an evaluation. More

by Shirley1williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Chapman Nissan responded

Thank you, Shirley! We're glad to hear you were pleased with the timely service and fair pricing. And we completely understand—your honest feedback is appreciated, no matter how many words you use!

August 04, 2025

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I have no complaints. I felt like they did above and beyond work compared to other places I’ve been to very friendly greedy me well and it was very transparent. More

by Angelc2931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson, AJ Milone

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Aug 04, 2025

Chapman Nissan responded

Thank you, Angel! We’re so glad to hear you had a great experience and felt we went above and beyond. It’s wonderful to know you were greeted warmly and appreciated the transparency. We look forward to welcoming you back!

August 03, 2025

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Employee Rating

Efficient I did not get my normal recording of the service from the mechanic. Don't know why labor so high for oil change and tire rotation of low mileage 4 year old car. More

by audra212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Chapman Nissan responded

Thank you for your feedback, Audra. We're glad to hear the service was efficient, but we apologize for the missing video and any confusion about pricing. We understand your concerns and appreciate you bringing them to our attention—we’ll make sure to follow up and improve your experience moving forward.

August 02, 2025

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Chapman Nissan is the ONLY dealership that I trust to service my car because they have a proven record of fairness and professionalism. More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Chapman Nissan responded

Thank you, Gwen! We’re honored to be the dealership you trust. Your recognition of our fairness and professionalism means a lot to us. We truly appreciate your loyalty and look forward to continuing to

Aug 04, 2025

Gwen responded

I think Chapman is the best Nissan Dealership for service!!

July 30, 2025

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Employee Rating

Great service within time said and transparency in getting updates. Enjoyed having coffee with other customers. More

by Ujjal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson

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Jul 31, 2025

Chapman Nissan responded

Thank you for sharing your experience! We’re happy to hear you received timely service and appreciated the clear updates. It’s great to know you enjoyed the coffee and the friendly atmosphere with other customers. We look forward to welcoming you back!

July 27, 2025

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Employee Rating

I always receive the most knowledgeable service here, everyone is pleasant and extremely patient with me More

by jetaime.m.crisden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson, AJ Milone

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Jul 31, 2025

Chapman Nissan responded

Thank you for the kind words! We’re happy to hear that our team consistently provides knowledgeable, pleasant, and patient service. We truly appreciate your loyalty and look forward to continuing to take great care of you!

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