Daniel Victory | Page 35

Good experience. Sweet uniform. Good smelling air. Clean waiting room. waiting room. More

by OTPPLLC Verified Customer Verified Customer

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Danny is always great. I can’t thank him enough for the customer service, understanding and educating me about my truck and service needs. Much appreciated! 10/10 recommended. customer service, understanding and educating me about my truck and service needs. Much appreciated! 10/10 recommended. More

by mcapozzi Verified Customer Verified Customer

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2 times more expensive than online estimates I found to service my power steering. Even tried calling Ford itself, didn’t get an answer for absurd pricing. service my power steering. Even tried calling Ford itself, didn’t get an answer for absurd pricing. More

by JON.KULHANEK Verified Customer Verified Customer

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I made a 1:00 pm appt for “The Works” (synthetic oil blend and tire rotation). At 2:15 (that is 2 hours and 15 minutes later!!!, someone came into the lobby to tell me that they did not rotate my tires blend and tire rotation). At 2:15 (that is 2 hours and 15 minutes later!!!, someone came into the lobby to tell me that they did not rotate my tires. I only had my oil changed and various things inspected (fluid levels, tire treads, brakes, rotors...) and it took 2 1/5 hours? Not only this, but there was no communication during this span of time and I could see from the existing (dirt) on the lug nuts that the tires were never touched. Never again. More

by happygilmore_1964 Verified Customer Verified Customer

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Horrible communication It took 13 days for me to get my truck back to replace a transmission ? Not acceptable! No customer service I continued to have to call And follow up on my Vehicle. It seems that t truck back to replace a transmission ? Not acceptable! No customer service I continued to have to call And follow up on my Vehicle. It seems that there were people on vacation and nobody to fill in to take care of my vehicle? More

by Bird Verified Customer Verified Customer

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Paid nearly $2000 to fix ABS issue. Repairs introduced a vibration in the brake pedal that after multiple days in the shop the service department could not fix. Pedal still vibrates and I was told it was sa vibration in the brake pedal that after multiple days in the shop the service department could not fix. Pedal still vibrates and I was told it was safe to drive and there was nothing they could do. Feeling frustrated that I paid so much for a repair, their repair introduced a new issue, and they can’t fix it. More

by mlv Verified Customer Verified Customer

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They do great work but estimate was way off I called two weeks before my appointment to ask for an estimate it ended up being 3 times the estimate. weeks before my appointment to ask for an estimate it ended up being 3 times the estimate. More

by firebirdlover4ever3 Verified Customer Verified Customer

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I had the pleasure of working with Dan V. He made the experience very easy and was very straight forward with everything and always made sure I knew exactly what was going on throughout the process. experience very easy and was very straight forward with everything and always made sure I knew exactly what was going on throughout the process. More

by JoeB87 Verified Customer Verified Customer

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I brought my Ford Edge in for warranty brake service, oil change, and a screw in a tire and it was done sooner than expected and was done right! change, and a screw in a tire and it was done sooner than expected and was done right! More

by Dan.reiniger Verified Customer Verified Customer

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Really is a no nonsense and no xxxxxxxx kind of place. They tell you what you need to do, not what they want you to do to your vehicle. They tell you what you need to do, not what they want you to do to your vehicle. More

by kenneth.mcnall0 Verified Customer Verified Customer

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