Daniel Victory | Page 36

My wife contacted Brian & Mickey & coordinated a no-muss, no fuss inspection/appointment for an Extended Service Plan on my 2016 Ford Flex bought from another dealership. Autonation Ford in xx. Pete had actu no fuss inspection/appointment for an Extended Service Plan on my 2016 Ford Flex bought from another dealership. Autonation Ford in xx. Pete had actually tried a "bait & switch" warranty tactic, so it was refreshing to see the integrity at Walker Ford, and I actually got better coverage! Smooth, clear, professional dealings at every step. Those "Walker is Ford" commercials are cheesy as xxxx, but I got outstanding service and I will spread the word! More

by Indianhead Verified Customer Verified Customer

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No loaner car. 90 minutes for shuttle ride home. Car not ready. Called 8 hours after drop off but hadn't looked at it and wanted to keep overnight. In for 2 recalls! ready. Called 8 hours after drop off but hadn't looked at it and wanted to keep overnight. In for 2 recalls! More

by MASCOT121657 Verified Customer Verified Customer

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Walker Ford is our go to for both our vehicles and we have been pleased with the service and work, until this time. The exact repair that cost me $450 was done by Walker service just over a year ago. I w have been pleased with the service and work, until this time. The exact repair that cost me $450 was done by Walker service just over a year ago. I was told, sorry but our work warranty is 1 year. Put yourself in the consumers place...really! It is hard to swallow that the exact same repair was needed again in just over a year for something Walker service was suppose to have fixed. So, what am I to do? Am I to assume every 14 months or so this same thing will break...hummm. Staff is always a pleasure to work with, very courteous and professional. It just seems something is wrong here. More

by cindy Verified Customer Verified Customer

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Dropped my newly purchased SuperDuty off to have the Walker Ford team iron out some preventive maintenance items. As busy as they are they prioritized quickly and ensured I was taken care of the Walker Walker Ford team iron out some preventive maintenance items. As busy as they are they prioritized quickly and ensured I was taken care of the Walker Way. Thank you Danny Victory and Justin Boczar for making me now feel part of the Walker Family! More

by Wiley’s Verified Customer Verified Customer

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Had a recall on my vehicle. Drove 2 hours, one way, for my appointment as they are the most honest when it comes to servicing your vehicle. They have no problem sharing their knowledge on a particular issu my appointment as they are the most honest when it comes to servicing your vehicle. They have no problem sharing their knowledge on a particular issue. More

by dwnknght Verified Customer Verified Customer

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Dan Victory was very accommodating. My appointment had been changed however the change did not make it in the computer. Dan made sure my car was serviced. been changed however the change did not make it in the computer. Dan made sure my car was serviced. More

by lbuening Verified Customer Verified Customer

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Walker Ford is excellent for servicing our 2015 Ford Escape. We always get great customer service and the mechanics do a great job! If anything is needed, they always let me know. Escape. We always get great customer service and the mechanics do a great job! If anything is needed, they always let me know. More

by SENGLISH54 Verified Customer Verified Customer

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Great team at Walker Ford, had a small oil leak from a recent oil change. Brought the truck back in for service and they resolved the issue immediately. Thank you for a job well done recent oil change. Brought the truck back in for service and they resolved the issue immediately. Thank you for a job well done More

by HDMIKE150 Verified Customer Verified Customer

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Absolutely first rate staff!Superb management!Cannot Absolutely first rate staff! Superb management! Cannot remember employee who checked us in but they were amazing. Please promote them. The wa Absolutely first rate staff! Superb management! Cannot remember employee who checked us in but they were amazing. Please promote them. The waiting room is beautiful and clean More

by deeraff Verified Customer Verified Customer

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This survey is taking longer for me to complete than the before/after visit to the Service Department. Something to think about. It was prompt, good, experience. before/after visit to the Service Department. Something to think about. It was prompt, good, experience. More

by GSEIBERT Verified Customer Verified Customer

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