Daniel Victory | Page 36

Horrible communication It took 13 days for me to get my truck back to replace a transmission ? Not acceptable! No customer service I continued to have to call And follow up on my Vehicle. It seems that t truck back to replace a transmission ? Not acceptable! No customer service I continued to have to call And follow up on my Vehicle. It seems that there were people on vacation and nobody to fill in to take care of my vehicle? More

by Bird Verified Customer Verified Customer

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Paid nearly $2000 to fix ABS issue. Repairs introduced a vibration in the brake pedal that after multiple days in the shop the service department could not fix. Pedal still vibrates and I was told it was sa vibration in the brake pedal that after multiple days in the shop the service department could not fix. Pedal still vibrates and I was told it was safe to drive and there was nothing they could do. Feeling frustrated that I paid so much for a repair, their repair introduced a new issue, and they can’t fix it. More

by mlv Verified Customer Verified Customer

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They do great work but estimate was way off I called two weeks before my appointment to ask for an estimate it ended up being 3 times the estimate. weeks before my appointment to ask for an estimate it ended up being 3 times the estimate. More

by firebirdlover4ever3 Verified Customer Verified Customer

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I had the pleasure of working with Dan V. He made the experience very easy and was very straight forward with everything and always made sure I knew exactly what was going on throughout the process. experience very easy and was very straight forward with everything and always made sure I knew exactly what was going on throughout the process. More

by JoeB87 Verified Customer Verified Customer

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I brought my Ford Edge in for warranty brake service, oil change, and a screw in a tire and it was done sooner than expected and was done right! change, and a screw in a tire and it was done sooner than expected and was done right! More

by Dan.reiniger Verified Customer Verified Customer

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Really is a no nonsense and no xxxxxxxx kind of place. They tell you what you need to do, not what they want you to do to your vehicle. They tell you what you need to do, not what they want you to do to your vehicle. More

by kenneth.mcnall0 Verified Customer Verified Customer

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My wife contacted Brian & Mickey & coordinated a no-muss, no fuss inspection/appointment for an Extended Service Plan on my 2016 Ford Flex bought from another dealership. Autonation Ford in xx. Pete had actu no fuss inspection/appointment for an Extended Service Plan on my 2016 Ford Flex bought from another dealership. Autonation Ford in xx. Pete had actually tried a "bait & switch" warranty tactic, so it was refreshing to see the integrity at Walker Ford, and I actually got better coverage! Smooth, clear, professional dealings at every step. Those "Walker is Ford" commercials are cheesy as xxxx, but I got outstanding service and I will spread the word! More

by Indianhead Verified Customer Verified Customer

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No loaner car. 90 minutes for shuttle ride home. Car not ready. Called 8 hours after drop off but hadn't looked at it and wanted to keep overnight. In for 2 recalls! ready. Called 8 hours after drop off but hadn't looked at it and wanted to keep overnight. In for 2 recalls! More

by MASCOT121657 Verified Customer Verified Customer

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Walker Ford is our go to for both our vehicles and we have been pleased with the service and work, until this time. The exact repair that cost me $450 was done by Walker service just over a year ago. I w have been pleased with the service and work, until this time. The exact repair that cost me $450 was done by Walker service just over a year ago. I was told, sorry but our work warranty is 1 year. Put yourself in the consumers place...really! It is hard to swallow that the exact same repair was needed again in just over a year for something Walker service was suppose to have fixed. So, what am I to do? Am I to assume every 14 months or so this same thing will break...hummm. Staff is always a pleasure to work with, very courteous and professional. It just seems something is wrong here. More

by cindy Verified Customer Verified Customer

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Dropped my newly purchased SuperDuty off to have the Walker Ford team iron out some preventive maintenance items. As busy as they are they prioritized quickly and ensured I was taken care of the Walker Walker Ford team iron out some preventive maintenance items. As busy as they are they prioritized quickly and ensured I was taken care of the Walker Way. Thank you Danny Victory and Justin Boczar for making me now feel part of the Walker Family! More

by Wiley’s Verified Customer Verified Customer

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