Daniel Victory | Page 53

Service Department was Excellent Being out of state is always scary. Used Walker on three different times with always the same results. Courteous, knowledgeable, and willingness to f Being out of state is always scary. Used Walker on three different times with always the same results. Courteous, knowledgeable, and willingness to fit us in. Dan Victory is one of the best. Great group of people. More

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excellent quality of service I had my mustang serviced last week for brake lining replacement and had it checked for some disturbing noise, they incidentally found out that i had I had my mustang serviced last week for brake lining replacement and had it checked for some disturbing noise, they incidentally found out that i had differential problem along with sway bar bushing problems. Mr Daniel, the service advisor made sure that the full coverage of my vehicle warranty was provided, and they've done an excellent job fixing my car, making it function like brand new again. More

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Great Customer Service I arrived at the service center 2 hours after opening on a busy Friday and was immediately greeted with enthusiasm and proper customer attention. Aft I arrived at the service center 2 hours after opening on a busy Friday and was immediately greeted with enthusiasm and proper customer attention. After given the estimate for rear differential repairs, Service Advisor Daniel Victory expressed that he would do his best to squeeze me in. Within 2 hours, repairs were completed and I was driving away. That is great customer service!!! More

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Daniel Victory - Great Service I purchased a new Ford Explorer 2017 from Walker Ford this past month. The car had problems stating up on 2/1/2016. I called Walker Ford and set an ap I purchased a new Ford Explorer 2017 from Walker Ford this past month. The car had problems stating up on 2/1/2016. I called Walker Ford and set an appointment for 11 am that same day. Based on my conversation, the service technician said it sounded like a faulty battery. When I arrived a the service center there was no record of my appointment and the service person said I could leave the car and come back. I was upset. Daniel Victory at that point stepped in and said he would get the car serviced right away. Within 45 minutes he had replaced the battery and I was on my way home. He was very professional and saved what could have been a very poor customer experience. I want to thank him for acting so promptly and turning the experience into a very positive one. Best regards, John N. More

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Recall to replace door locks! Very satisfied with service! Always got good service at this dealership. Will continue to have all service done at this dealership if possible. T Very satisfied with service! Always got good service at this dealership. Will continue to have all service done at this dealership if possible. Thank you Walker Ford!! More

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Service to repair an object in my tire rear passenger I came in to get a tire repaired. Your service personnel were very professional pleasant and totally committed to getting me back on the road as quick I came in to get a tire repaired. Your service personnel were very professional pleasant and totally committed to getting me back on the road as quickly as possible. Danny ( I believe that was his name, kept updating me on their progress. I am from Canada and spend winters in this area. I will always use Walker Ford while in the U. s. More

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Saved the day Walker Ford's Dan Victory and their mechanic, John saved our vacation! They helped us out when our air conditioning died. They got us in, fixed the Walker Ford's Dan Victory and their mechanic, John saved our vacation! They helped us out when our air conditioning died. They got us in, fixed the problem, dealt with the warranty details and got us out in record time! They would definitely be our go to dealer if we lived in Clearwater, Florida!! More

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Vince Ramano to the rescue I bought a 2016 F150 in July. Since that time I have called several times to get an appointment for a oil change. Each time I call they say they are b I bought a 2016 F150 in July. Since that time I have called several times to get an appointment for a oil change. Each time I call they say they are booked out for a week. So I posted a review on dealerratet and Vince called me right away. Vince was very nice and apologized for the issue. He asked me when I wanted to come in for service and I left immediately for the dealership. Dan checked me in and promised to call as soon as they were done. He did and I picke d up my truck all in about an hour and a half. More

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2014 Ford Flex service appointment with Dan. 2014 Ford Flex service appointment to replace windshield washer fluid pump. Overall excellent service and timeless provided at Walker Ford. Item was 2014 Ford Flex service appointment to replace windshield washer fluid pump. Overall excellent service and timeless provided at Walker Ford. Item was covered under Ford warranty and was replaced with new equipment. More

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Service Experience 10/04/2016 Friendly, efficient, personable, caring and explained exactly what they were going to do to my Ford Escape. Shuttle van was wonderful and on time. Car Friendly, efficient, personable, caring and explained exactly what they were going to do to my Ford Escape. Shuttle van was wonderful and on time. Car was in perfect shape when I picked her up! Thanks guys! You are appreciated and looking forward to my next trip to Walker Ford for service! Susan M Reardon More

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