Daniel Victory | Page 53

I recently moved to Florida so my car and I had no history dealing with Walker Ford. Dealing with the service department could've been stressful but was handled very well by them even coming out of a history dealing with Walker Ford. Dealing with the service department could've been stressful but was handled very well by them even coming out of a pandemic. I'll definitely look to them when I trade my car in. Thanks More

by gov_beach Verified Customer Verified Customer

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Service is always outstanding, efficient, professional and well done. Dan, Ryan snd Steve are a pleasure to deal with. Sales is a one time experience but service has been outstanding fir the 11 years I’ve and well done. Dan, Ryan snd Steve are a pleasure to deal with. Sales is a one time experience but service has been outstanding fir the 11 years I’ve had this Ford. More

by ALYCAT1986 Verified Customer Verified Customer

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Walker is Ford! Your service department is tops! Thanks everyone for the awesome service on our F150. It is always a pleasant experience when we come to your service department everyone for the awesome service on our F150. It is always a pleasant experience when we come to your service department More

by acrowe10 Verified Customer Verified Customer

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Dan is the man!!! Always very helpful a and works hard to make it a good experience with my service. I try to work with him everytime to make it a good experience with my service. I try to work with him everytime More

by bdalhoff Verified Customer Verified Customer

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Daniel Victory, always does a great job and takes good Daniel Victory, always does a great job and takes good care of me. He goes out of his way for customer service to make sure that we are pleased with Daniel Victory, always does a great job and takes good care of me. He goes out of his way for customer service to make sure that we are pleased with the service. Does a great job of communicating with me. More

by Ross.Williams Verified Customer Verified Customer

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I brought my mom’s vehicle in for her maintenance. She has a Mazda CX5 but bought it at a dealer in California who is a Ford / Mazda dealer but sold her the ford maintenance and extended service agreement has a Mazda CX5 but bought it at a dealer in California who is a Ford / Mazda dealer but sold her the ford maintenance and extended service agreement which allowed her to take it anywhere. Walker Ford did a great job, I didn’t even need my copies of my contracts!! They handled my service quickly and efficiently including resetting my pesky service light that the dealer in California forgot yo reset before I came up here!! (Thank you Amy Andrisani!!) I also want to mention Dan Victory who took special care in wiping my vehicle down and sanitizing my vehicle before getting it back! My mom has COPD and on oxygen so thank you for your attention to detail and accuracy guys!!! More

by RangerMaggie Verified Customer Verified Customer

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Shawna is amazing as a sales person. It wasn’t about the immediate sale but earning my trust and future business. Giving great advice and personal service. Truly made a difference. And Great service d immediate sale but earning my trust and future business. Giving great advice and personal service. Truly made a difference. And Great service department too. Danny was awesome and quick to respond and assist with my needs even as a brand new customer. And a shout out to parts and Kip for super fast order and delivery. Walker truly IS Ford for me!!! More

by alpmeister Verified Customer Verified Customer

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Email reminder is welcomed. Easy checkin and personable advisor. Work completed in appropriate time. Overall experience good. Wish waiting room was more accomodating if new norm. Cleaner came through w advisor. Work completed in appropriate time. Overall experience good. Wish waiting room was more accomodating if new norm. Cleaner came through when I had been there for about an hr and briefly cleaned down some surfaces, leaving a table with coffee cup uncleaned. This is new so its understandable that training is still being done. While some effort was there it was apparent the cleaner did not have appropriate direction. While it may make little impact on the actual risk, what it demonstrates is Walker cares and shows staff is sensitive to all sides of the issue but will err on the side of containment. Only some staff wore face coverings.. ok but one woman was in and out through the wait area several times during my time there.. the mask is not for you... its for the at risk customer who may be elderly or have a risk. I would probably not visit the waiting room next time, opt for waiting outside where I have more control. THanks for reading. More

by AMCLOCKLIN Verified Customer Verified Customer

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They always do a great job every time I bring my truck there take good care of me get me in and out as quick as they can there take good care of me get me in and out as quick as they can More

by MRFKENNY Verified Customer Verified Customer

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Had an issue getting someone to greet me in the service drive. I finally was able to flag someone down and they got me a service writer. My writer was on the phone. I never did meet him. My vehicle was tak drive. I finally was able to flag someone down and they got me a service writer. My writer was on the phone. I never did meet him. My vehicle was taken in on time and returned in about an hour. Very good. More

by P69H Verified Customer Verified Customer

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