Daniel Victory | Page 54

Daniel Victory, always does a great job and takes good Daniel Victory, always does a great job and takes good care of me. He goes out of his way for customer service to make sure that we are pleased with Daniel Victory, always does a great job and takes good care of me. He goes out of his way for customer service to make sure that we are pleased with the service. Does a great job of communicating with me. More

by Ross.Williams Verified Customer Verified Customer

Report | Print

I brought my mom’s vehicle in for her maintenance. She has a Mazda CX5 but bought it at a dealer in California who is a Ford / Mazda dealer but sold her the ford maintenance and extended service agreement has a Mazda CX5 but bought it at a dealer in California who is a Ford / Mazda dealer but sold her the ford maintenance and extended service agreement which allowed her to take it anywhere. Walker Ford did a great job, I didn’t even need my copies of my contracts!! They handled my service quickly and efficiently including resetting my pesky service light that the dealer in California forgot yo reset before I came up here!! (Thank you Amy Andrisani!!) I also want to mention Dan Victory who took special care in wiping my vehicle down and sanitizing my vehicle before getting it back! My mom has COPD and on oxygen so thank you for your attention to detail and accuracy guys!!! More

by RangerMaggie Verified Customer Verified Customer

Report | Print

Shawna is amazing as a sales person. It wasn’t about the immediate sale but earning my trust and future business. Giving great advice and personal service. Truly made a difference. And Great service d immediate sale but earning my trust and future business. Giving great advice and personal service. Truly made a difference. And Great service department too. Danny was awesome and quick to respond and assist with my needs even as a brand new customer. And a shout out to parts and Kip for super fast order and delivery. Walker truly IS Ford for me!!! More

by alpmeister Verified Customer Verified Customer

Report | Print

Email reminder is welcomed. Easy checkin and personable advisor. Work completed in appropriate time. Overall experience good. Wish waiting room was more accomodating if new norm. Cleaner came through w advisor. Work completed in appropriate time. Overall experience good. Wish waiting room was more accomodating if new norm. Cleaner came through when I had been there for about an hr and briefly cleaned down some surfaces, leaving a table with coffee cup uncleaned. This is new so its understandable that training is still being done. While some effort was there it was apparent the cleaner did not have appropriate direction. While it may make little impact on the actual risk, what it demonstrates is Walker cares and shows staff is sensitive to all sides of the issue but will err on the side of containment. Only some staff wore face coverings.. ok but one woman was in and out through the wait area several times during my time there.. the mask is not for you... its for the at risk customer who may be elderly or have a risk. I would probably not visit the waiting room next time, opt for waiting outside where I have more control. THanks for reading. More

by AMCLOCKLIN Verified Customer Verified Customer

Report | Print

They always do a great job every time I bring my truck there take good care of me get me in and out as quick as they can there take good care of me get me in and out as quick as they can More

by MRFKENNY Verified Customer Verified Customer

Report | Print

Had an issue getting someone to greet me in the service drive. I finally was able to flag someone down and they got me a service writer. My writer was on the phone. I never did meet him. My vehicle was tak drive. I finally was able to flag someone down and they got me a service writer. My writer was on the phone. I never did meet him. My vehicle was taken in on time and returned in about an hour. Very good. More

by P69H Verified Customer Verified Customer

Report | Print

2nd car purchased from Walker Ford. All services over the 8 years we had our last car we’re done there, an I expect we’ll continue with our current car purchases there. Only concern was that no dealer person 8 years we had our last car we’re done there, an I expect we’ll continue with our current car purchases there. Only concern was that no dealer personnel We saw or dealt with were wearing a mask when the car was picked up or dropped off, nor was there any obvious sign of the car having been wiped down or sanitized in any way after the service was complete. This was mildly concerning given the current health climate. Otherwise, everyone was helpful and courteous as always. More

by Budman254 Verified Customer Verified Customer

Report | Print

Thank you Daniel and the technician that saw an issue and fixed it. The issue was not my reason for coming in for service but it may have contributed. fixed it. The issue was not my reason for coming in for service but it may have contributed. More

by Aweshucks20 Verified Customer Verified Customer

Report | Print

Very professional dealership always satisfied with results would recommend to everybody very knowledgeable staff that keeps their customers informed of all necessary information that pertains to your results would recommend to everybody very knowledgeable staff that keeps their customers informed of all necessary information that pertains to your vehicle More

by DAVIDLEPAK Verified Customer Verified Customer

Report | Print

mechanical work on my car.👍Had to wait extra day for brake pedal assembly due to delivery delay caused by covid 19. No major issues. brake pedal assembly due to delivery delay caused by covid 19. No major issues. More

by Tom C Verified Customer Verified Customer

Report | Print