Danielle Reid | Page 4

On my first service of new car, they put scratch on passenger side both rear and front. I’m very upset even though they done some body shop works. This scratch is permanent. passenger side both rear and front. I’m very upset even though they done some body shop works. This scratch is permanent. More

by rathnakumar8 Verified Customer Verified Customer

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Very disappointed in my Warranty that I was sold. Seems to cover almost nothing when I go in for repairs. I was also promised a rental car at no charge when dropping off for service. This has not Seems to cover almost nothing when I go in for repairs. I was also promised a rental car at no charge when dropping off for service. This has not happened. There was a bolt missing on the Alternator that was replaced. When I took the car back in, the drive belt and tensioner had to be replaced as well, which cost another $671. Weird timing that these went bad after the Alternator was replaced. Wiring around the Alternator was funky as well. Oil pan and valve cover gaskets were repaired after leaking oil, the oil pressure still comes on in my dashboard. I feel like I have spent a lot of money and not recieved much value for it. More

by jerry.matousek Verified Customer Verified Customer

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Thanks for your help with our 2025 KIA Telluride. ENJOY your holidays, everyone at BUTLER. ENJOY your holidays, everyone at BUTLER. More

by alanbopp65 Verified Customer Verified Customer

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Excellent customer service, communication, and efficiency. I always leave Jim Butler Kia happy with my service. efficiency. I always leave Jim Butler Kia happy with my service. More

by katherine_lynne Verified Customer Verified Customer

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Always helpful in resolving any issues and questions and also the employees are all very friendly and professional also the employees are all very friendly and professional More

by kvandillen25 Verified Customer Verified Customer

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Very friendly and professional. I have owned a Kia for over 15 years and the service department at Jim Butler is one of the reasons why. I have owned a Kia for over 15 years and the service department at Jim Butler is one of the reasons why. More

by briley846 Verified Customer Verified Customer

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Courteous and quick check in. Good communication of completion. Noticed dirt on drivers side entry Good communication of completion. Noticed dirt on drivers side entry More

by 4stld2 Verified Customer Verified Customer

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Everything was easy and quick! Customer service is always a pleasant experience. I would definitely recommend this dealer. Customer service is always a pleasant experience. I would definitely recommend this dealer. More

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They specialize in their customers needs and wants. They did the work for less than expected They did the work for less than expected More

by thumanm Verified Customer Verified Customer

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The updated service area is very clean and easy to use and access. Everyone at the desk is friendly and efficient. and access. Everyone at the desk is friendly and efficient. More

by dgarner24 Verified Customer Verified Customer

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