Danielle Reid | Page 4
Service Advisor
Jim Butler KIA
722 Long Road Crossing Drive
Chesterfield, MO 63005
Dealership Experience
1 yr, 1 mo
Industry Experience
13 yrs, 4 mos
89 Reviews
Write a Review89 Reviews of Danielle Reid
January 31, 2026
Freshly updated and modern. Great waiting room great and knowledgeable mechanics. Trust the quality of work done at this shop. Great waiting room great and knowledgeable mechanics. Trust the quality of work done at this shop. More
Other Employees Tagged: Keith Sutton, Matt Burch, Jake Borgmeyer, Tammie Baker, Doug Willis
January 08, 2026
Great experience with the service department. Well Done! Good job diagnosing and getting the parts overnighted to get the repairs done timely. Thanks Well Done! Good job diagnosing and getting the parts overnighted to get the repairs done timely. Thanks More
Other Employees Tagged: Keith Sutton, Matt Burch, Jake Borgmeyer, Tammie Baker, Doug Willis
December 11, 2025
The repair wasn’t done correctly and now it’s leaking oil. Very disappointed given the amount of time that it took to get the repaired done in the first place. I had to stay over an extra night. oil. Very disappointed given the amount of time that it took to get the repaired done in the first place. I had to stay over an extra night. More
Other Employees Tagged: Keith Sutton, Matt Burch, Jake Borgmeyer, Tammie Baker, Doug Willis
December 10, 2025
Danielle and Keith of the service team are amazing! !! Jean Silverio of the sales team is the best!!! Thank you for always making me feel like family. If you googled what does great service look like a !! Jean Silverio of the sales team is the best!!! Thank you for always making me feel like family. If you googled what does great service look like a picture of these 3 amazing people should pop up!!! More
Other Employees Tagged: Keith Sutton , Jean Silverio
December 10, 2025
On my first service of new car, they put scratch on passenger side both rear and front. I’m very upset even though they done some body shop works. This scratch is permanent. passenger side both rear and front. I’m very upset even though they done some body shop works. This scratch is permanent. More
Other Employees Tagged: Service department zero rating
December 07, 2025
Very disappointed in my Warranty that I was sold. Seems to cover almost nothing when I go in for repairs. I was also promised a rental car at no charge when dropping off for service. This has not Seems to cover almost nothing when I go in for repairs. I was also promised a rental car at no charge when dropping off for service. This has not happened. There was a bolt missing on the Alternator that was replaced. When I took the car back in, the drive belt and tensioner had to be replaced as well, which cost another $671. Weird timing that these went bad after the Alternator was replaced. Wiring around the Alternator was funky as well. Oil pan and valve cover gaskets were repaired after leaking oil, the oil pressure still comes on in my dashboard. I feel like I have spent a lot of money and not recieved much value for it. More
November 26, 2025
Excellent customer service, communication, and efficiency. I always leave Jim Butler Kia happy with my service. efficiency. I always leave Jim Butler Kia happy with my service. More
Other Employees Tagged: Keith Sutton, Jean Silverio, Matt Burch, Jake Borgmeyer, Tammie Baker, Doug Willis
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