Danny Kaboub | Page 2

It used to be friendly and customer oriented. That got lost during the last two years. I have been a customer since 1999 and, it seems, it means nothing. I already got my wife a car from another That got lost during the last two years. I have been a customer since 1999 and, it seems, it means nothing. I already got my wife a car from another dealership. When my lease will end later on this year I’ll be going there too. Generally, the current management team is busy managing their job security. They could care less for their customers. Too bad. More

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Working with Jonny this was a truly a gold medal experience. Best I have ever I have had. Best teacher best car delivery. Sharon wasgreat Francisco was terrific. Danny the sales manager was great. experience. Best I have ever I have had. Best teacher best car delivery. Sharon wasgreat Francisco was terrific. Danny the sales manager was great. More

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Charles is pretty professional with us. He had answered most of our questions and concerns. He had answered most of our questions and concerns. More

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I was very impressed with the sales process at Mercedes-Benz of Natick. The team of Saena and Danny were very organized in setting up an appointment and having the car we wanted to drive within a Mercedes-Benz of Natick. The team of Saena and Danny were very organized in setting up an appointment and having the car we wanted to drive within a two hour window of my request. We believe the negotiation on price and trade-in value was quite reasonable and the pickup of the car was on schedule. Lastly, the tutorial that Jonny gave us lasted over 90 minutes and was the most comprehensive and organized review of car functions we have ever experienced! Overall fantastic experience. More

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When buying a luxury vehicle, there’s an expectation of great customer service. I have to say that Charles Scrymgeour and Jonny T Pham seriously went above and beyond at making my experience perfect. I am great customer service. I have to say that Charles Scrymgeour and Jonny T Pham seriously went above and beyond at making my experience perfect. I am a returning customer, having driven a leased vehicle for the last year a half, and loving so much of what Mercedes has to offer, Charles was an amazing asset in making sure that upgrading to a larger vehicle was going to fit all my needs for both my personal and business use. Charles was so Personable, available and willing to listen to all my plans and needs to make sure I ended up with the correct car, and best price. We really appreciated being able to bond with Charles over the mutual love for pets, and I felt like he truly had our dogs in mind with us as we thought about the amount of space needed for them in a new vehicle. When it came time to pick up the vehicle, Jonny and Charles make a perfect team for giving a crash course in everything there is to know about a car with so much technology. This much new information, not only for myself but for my parents who were present, can be so so daunting and overstimulating. But not when Jonny is the instructor. He makes everything so simple, and is incredibly patient for those of us who are little technologically inept. I remembered working with Jonny with my last vehicle, and again, he WOWS at everything he does. He paid attention to so many details of the buying/pick up experience. He noticed my purple accessories I was wearing, and set the color of the interior LEDS to purple for me. He took the time to take amazing photos of myself and my family with the new car, including a great video. And, with my fear of damaging screens, he took the time to precisely, perfectly install a screen protector on the huge dash screen that extends from driver to passenger side of my GLE 350. I do live about 2 hours away from this location, and while there are a couple closer locations, I need to say that Jonny and Charles are worth making the trip to be greeted with familiar smiles, and people who care. More

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Very helpful. I am not a technical person. Johnny did a very good job of explaining the car. I am not a technical person. Johnny did a very good job of explaining the car. More

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Jonny was so knowledgeable about the car. He completely taught me everything there is to know about the vehicle. I was amazed! He completely taught me everything there is to know about the vehicle. I was amazed! More

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Franco my salesman and the finance department were amazing. I will definitely recommend or purchase from them again. I love my S550. Thanks Mercedes of natick amazing. I will definitely recommend or purchase from them again. I love my S550. Thanks Mercedes of natick More

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I recently had the pleasure of working with Jonny, Francisco, and Danny at Mercedes Benz of Natick, and I cannot express enough how impressed I am with their exceptional service and expertise. From th Francisco, and Danny at Mercedes Benz of Natick, and I cannot express enough how impressed I am with their exceptional service and expertise. From the moment I walked into the dealership to the moment I drove off the lot in my new car, they made the entire experience seamless and enjoyable. More

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I had the most amazing experience with Jonny Pham today. I arrived late to my appointment, and my new EQE SUV was acting up a bit, but he took his time going over many of the sophisticated features of that I arrived late to my appointment, and my new EQE SUV was acting up a bit, but he took his time going over many of the sophisticated features of that high tech car, showed me some really cool features and tricks, and above all, stayed beyond work hours to make sure he answered all my questions. I can see how much energy and joy he was getting seeing me learning new tricks short cuts. My experience with the dealership was great, Rafic Trawi was exceptional, but Jonny just took that whole experience to the next level. Would highly recommend Rafi for your next Mercedes purchase and make sure to spend time with Jonny and you will have a completely different level of enjoyment. More

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