Danny Larsen | Page 3

Salesman did not consistently send/copy emails to me as primary buyer. My husband needed to forward them to me to keep me fully informed. I would highly recommend Tenvoorde Ford to my friends and would primary buyer. My husband needed to forward them to me to keep me fully informed. I would highly recommend Tenvoorde Ford to my friends and would be back to buy our next vehicle there. More

by jsnelsonan Verified Customer Verified Customer

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Tenvoorde Ford is an amazing dealership to work with. The sales staff is extremely helpful without being overly pushy. The service department is always willing to listen to your issue, knowledgeable an The sales staff is extremely helpful without being overly pushy. The service department is always willing to listen to your issue, knowledgeable and able to resolve your issue in a timely manner. More

by JOANN.FELD10 Verified Customer Verified Customer

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I have been buying from Dan Larson for years. He is easy to work with and always does a great job! He is easy to work with and always does a great job! More

by Happy Customer Verified Customer Verified Customer

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They are a great dealership to work with and very passionate and knowledgeable of what my needs were. passionate and knowledgeable of what my needs were. More

by ertlsawmill Verified Customer Verified Customer

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by zierden4 Verified Customer Verified Customer

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All friendly, worked with us to make the best deal. Answered all our questions. Everyone made us feel comfortable. Highly recommend Answered all our questions. Everyone made us feel comfortable. Highly recommend More

by skmurschel Verified Customer Verified Customer

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Firs Ford Truck. It had hail damage on hood that wasn’t noticed until the sun came out. Touch screen locks up intermittently. Motor ran smooth when I got it, 2 da It had hail damage on hood that wasn’t noticed until the sun came out. Touch screen locks up intermittently. Motor ran smooth when I got it, 2 days later it knocks like a diesel. Tires are too wimpy for trailering. More

by skrone0 Verified Customer Verified Customer

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I would give the dealership a zero star if it was available! I ordered a new truck and never received a confirmation from Ford and no contact from the dealership on the status. When the truck fina available! I ordered a new truck and never received a confirmation from Ford and no contact from the dealership on the status. When the truck finally arrived it was damaged from shipping. The windshield was broken and I was told they would expedite a windshield. This took 3-4 weeks to arrive! During the financing process, Mike Warren was focused on was getting me to buy a warranty!!! They neglected to apply my down payment money from ordering my truck. As soon as I realize this I brought this to their attention. Sorry, this may take up to a week to refund your money! Seriously? I get immediate refunds everywhere else! I pick up the truck, which they never inspected and barely cleaned! As I get home, I realize the front right rim is damaged. I send pictures to my salesman( Dan Larsen). No response! I bring the truck back to show them the damage. At first they say it was damaged at the factory and take pictures. I dont hear anything back on the rim, so I stop in to talk to Dan. He states that the service department is blaming me for the damage to the wheel! After a month I press the issue and they say to bring the truck in. I drop off the truck and when I pick up the truck I find out they didnt replace the rim on my brand new truck, they tried to repair it! Which didnt work! ITS A BRAND NEW TRUCK!!! NO REPAIRING, SHOULD BE REPLACED! Then, I am told they will order a new rim for my truck!!! I start to inspect the truck more and find an issue in the wheel well. Factory defect! They inspect and say it needs to go to body shop to inspect further. 2 months later they call and say bring the truck in for the body shop and a new rim! No rental is available and I get a 10 year old truck to use while my brand new truck is in the shop! Oddly enough I seen they have courtesy trucks, but I wasnt given one!? The dealership calls and say the parts are back ordered at the body shop! Why would you not order the parts ahead of time???? You had 2 month to get the parts. I go and get my truck. The new paint has swirl marks in it and needs to be repaired! Brand new paint and it was poorly done! Brand new truck!!! 10 Minutes away I turn on my left blinker and it doesnt work! I immediately call and go back to the dealership. Between the body shop and Tenvoorde service department, they did not do a safety inspection after working on my truck! My blinkers, trailer 7 pin connector, license plate lights were all unplugged from painting the box on the truck! Also, my antenna was missing. Unacceptable! I contact Craig and he begins to blame me for losing the antenna when I picked the truck up from the body shop. I informed him I did not pick up my truck! I have left continual messages with Craig and he never returns my call! I am still waiting for a call from Craig. Craig, for some reason, has no way to rate his service Zero stars More

by Shane Verified Customer Verified Customer

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Dan Larsen is a great salesperson to deal with when buying a new car. He knows his facts, gives many choices that meet your needs, can troubleshoot when necessary, and puts zero pressure on you to buy buying a new car. He knows his facts, gives many choices that meet your needs, can troubleshoot when necessary, and puts zero pressure on you to buy. More

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A good experience. Would buy from them again. After the truck arrived the process went smoothly. Would buy from them again. After the truck arrived the process went smoothly. More

by bubfn Verified Customer Verified Customer

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