Darian Cazares
Darian Cazares at Tucson Subaru

Darian Cazares

Express Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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4.5
8 Reviews

Dealership Experience

3 yrs, 6 mos

4.5

8 Reviews

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8 Reviews of Darian Cazares

December 26, 2025

Dealership Rating
Employee Rating

Tucson Subaru was transparent throughout the purchase process along with the trade of our used subaru. Greg was not pushy during our decision and discussion around us deciding to trade. We were also plea More

by ehlo.lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2025

Tucson Subaru responded

Thank you! It was nice to meet you both!~Jennifer

Dec 26, 2025

Tucson Subaru responded

Glad to hear you enjoyed your experience!!-Ethan Ward

Dec 27, 2025

Tucson Subaru responded

Thank you , Congrats on the New Outback !!- Greg

December 04, 2025

Dealership Rating
Employee Rating

Rene greeted me upon arrival and Dan was my advisor for this service visit. My vehicle was going to be in the shop for a couple of days to complete the service and repairs that were discovered during the i More

by tiger.shepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Tucson Subaru responded

Thank you for the Review!

September 30, 2025

Dealership Rating
Employee Rating

Darla was very patient and helpful. She answered all of my questions and then showed me a few extras. She also assured me that I am welcome to return when I’m ready for more information More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darla Muckley

Sep 30, 2025

Tucson Subaru responded

Thank you so much for your wonderful review. Darla

March 26, 2025

Dealership Rating
Employee Rating

I would like to acknowledge Brittney Ottaviano and Darian Cazares for their exceptional customer service. Most of all, their service manager Artie Gonzalez who went above and beyond to help me fix the proble More

by Michael
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Tucson Subaru responded

Thank you for taking the time to leave us this awesome feedback. - Artie

Apr 02, 2025

Tucson Subaru responded

Thank you so much for your kind words. We are always happy to help! See you next time! :) - Brittney

March 03, 2025

Dealership Rating
Employee Rating

Sean was great to deal with. Our 4th Outback from here. Best F&I experience with Kevin. More

by Mearnsguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gribble, Sean Johnson

Mar 03, 2025

Tucson Subaru responded

Thank you! -Sean

Mar 05, 2025

Tucson Subaru responded

Thank you for your business and the kind review! -KG

February 08, 2025

Dealership Rating
Employee Rating

Service Value Culture of the business Sales rep Friendliness Knowledgable Helpful Realistic Kind Down-to-earth More

by Jmedwid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2025

Tucson Subaru responded

Thank you for the kind review. Darla

August 03, 2024

Dealership Rating
Employee Rating

Dealer cross threaded lugnuts, blamed customer and then refused to fix the problem they caused. More

by S.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Artie Gonzales

Aug 26, 2024

Tucson Subaru responded

Customers wheel stud and nut has been replaced twice and we have taken care of both. Advised customer we could not keep replacing when work is being done elsewhere, all wheel lug nuts are hand torqued to specifications. If you would like to discuss further, contact me at 520.447.8956 or agonzales@tucsonsubaru.com.

Aug 26, 2024

S.E responded

The wheel studs, and nut have been replaced twice due to the dealership cross threading the lugnuts onto the stud during their routine service & tire rotation. No other work is being performed by any other garage. It is impossible to cross thread a lugnut when removing them, only putting them onto the car, which has all been performed by Subaru of Tucson. Contrary to the above statement, Darian, the service tech informed us that the lug nuts at this dealership are in fact tightened with a lug wrench torched to 20psi, so whoever responded above for the dealership (Or Darian), is lying. Upon fixing their mistake, Subaru of Tucson asked us to take down our reviews. We won't be.

February 10, 2024

Dealership Rating
Employee Rating

Darian was efficient and answered my questions for my 1 year old Subaru Outback. Thanks Darian and service team. More

by amsatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Tucson Subaru responded

Thank you very much!

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