DARIUS is the best service agent anyone can get.
I cannot say enough about him always caring for my family and me. I come to Wilde East Towne Honda for two people for service, DARIUS, and Jeff, f
I cannot say enough about him always caring for my family and me. I come to Wilde East Towne Honda for two people for service, DARIUS, and Jeff, for any car sale I need. Thank you, Darius and Jeff, for providing such an excellent customer service experience.
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by LUV2DRIVE
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2022 -
Wilde East Towne Honda responded
Hello, thank you for the great review and kind words towards Darius and Jeff. We are elated to learn about the excellent customer service and positive impact they have made. Thank you for being a valued customer of ours and we look forward to continuing to work with you at Wilde East Towne Honda!
Took exceeding long a wait for an oil change (two hours)
and B1 inspection. Supposed to wash the car and thy did not. Not sure if tires were even rotated.
and B1 inspection. Supposed to wash the car and thy did not. Not sure if tires were even rotated.
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by RICHARDMASON
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2022 -
Wilde East Towne Honda responded
Hi Richard,
We do apologize if your appointment took longer than expected. We always strive to get our customers in and out as quickly as possible, while also making sure that we are not rushing jobs as well, as that may lead to problems down the road. We can assure you that your car was washed, and the tires were rotated. Unfortunately, our car wash does leave water marks sometimes. If you would like to come in for another car wash, free of charge, we'd be happy to run it through there again.
When you have availability, please contact me at the number below. I look forward to hearing from you
Best,
Tiffany Yapp
Customer Service Manager
608-402-8251
I had an oil change and tire rotation.
All went very well and in a timely fashion. Darius Golden was outstanding and very cordial. Joe Coyle
All went very well and in a timely fashion. Darius Golden was outstanding and very cordial. Joe Coyle
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by joecoyle3
Service Price Transparency
Nov 11, 2022 -
Wilde East Towne Honda responded
Hi Joe,
Thank you so much for taking the time to leave such a lovely review. We are so glad to hear that Darius has done such a great job providing exceptional client care. Please let us know if there is anything we can do to make your next visit a 5 out of 5 star experience.
Wilde always does a great job with fast and reliable
service. Their customer service is one of the reasons we buy Honda cars and trucks.
service. Their customer service is one of the reasons we buy Honda cars and trucks.
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by JohnThousand
Service Price Transparency
Nov 11, 2022 -
Wilde East Towne Honda responded
Hi John!
Your kind words have made our day! Thank you for your continued loyalty, we hope we have the pleasure of continuously working with you!
The service receptionist was friendly and organized.
The wait was a bit longer than estimated, but I came on a busy day. And they did multi-point inspections in addition to oil/filter changes and rotati
The wait was a bit longer than estimated, but I came on a busy day. And they did multi-point inspections in addition to oil/filter changes and rotating all four tires. It was an overall very good first-time experience.
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by Richard
Other Employees Tagged:
Technician Caleb Coller 5 Stars
Nov 08, 2022 -
Wilde East Towne Honda responded
Hi Richard, thank you for choosing to work with us at Wilde East Towne Honda! Our team is pleased to learn about your good first-time experience with our Service Team. We look forward to seeing you at your next appointment!
I had a great experience, and Darius was very
knowledgeable when explaining services and parts to me!
knowledgeable when explaining services and parts to me!
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by sydneyv
Nov 08, 2022 -
Wilde East Towne Honda responded
Hello, we're very happy to learn about your great experience with Darius in Service. Thank you for choosing to work with us at Wilde East Towne Honda. See you next time!
I didn’t feel pressured to do any service that I could
put off until my next oil change.
put off until my next oil change.
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by rfquacke
Verified Customer
Verified Customer
Nov 08, 2022 -
Wilde East Towne Honda responded
Hello, we're happy to learn about your 5-star level of service received with our team. We hope to see you in the future at Wilde East Towne Honda!
Nov 08, 2022 -
rfquacke responded
I enjoy the service dept. I don’t feel pressured on service recommendations.
I can do the most important one today and delay others for my next visit.
Sales Department I feel has give a a Fair Price on Auto’s.
Very helpful and knowledgeable.
Explained everything really good when my car was done.seemed like a really kind person!
Explained everything really good when my car was done.seemed like a really kind person!
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by TREINENV
Verified Customer
Verified Customer
Nov 04, 2022 -
Wilde East Towne Honda responded
Hello, we are thrilled to read about the helpful and knowledgeable customer service you have received from our Wilde Team. We look forward to working with you again in the future!
I was very satisfied with all the work done and advisor’s
followups at this dealership’s shop.
followups at this dealership’s shop.
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by CCHOU1
Verified Customer
Verified Customer
Nov 04, 2022 -
Wilde East Towne Honda responded
Hello, we're happy to learn about the first-class experience you received with our team. It was a pleasure working with you. See you at your future service appointment!
Darius took great care of me.
He is friendly and very helpful. He looked for things that were under warranty or that I had coupons for so I didn’t have to worry about it. Times
He is friendly and very helpful. He looked for things that were under warranty or that I had coupons for so I didn’t have to worry about it. Times are so busy, it’s nice to have someone looking out for you. Thank you!
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by Vicki
Oct 28, 2022 -
Wilde East Towne Honda responded
Hi Vicki, thank you for letting us know about the great care Darius provided you. We will be sure to let him know. We appreciate you trusting us with your vehicle and look forward to seeing you next time!
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14 yrs, 5 mos
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