Darius Golden | Page 3

Arrived at the dealership for service, the service area was packed with vehicles. All the advisors were helping other customers while 5 of us waited by our cars for 10 plus minutes. As I was in the middle was packed with vehicles. All the advisors were helping other customers while 5 of us waited by our cars for 10 plus minutes. As I was in the middle row I could see Ryan in his office talking and laughing with another employee. As a manger he appears to be selfish and clearly does not lead by setting the example. Great job to the service advisors who were overwhelmed and working hard. A disgusting disgrace of a manger to sit there while we all waited. More

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1st experience with service dept was Darius. He was kind, professional yet personable. He was very efficient & extremely nice. My Honda had a recall so I scheduled the service for about a month He was kind, professional yet personable. He was very efficient & extremely nice. My Honda had a recall so I scheduled the service for about a month out. Fast forward to my 2nd experience with this service dept and THEY SUCKED, I mean sucked so bad even Lassie from Porkys could’ve done a better job!! As I stated I made my appt almost a month in advance not to mention took a DAY off work (no work, no pay. I work on a farm, time is money). I had JUST got seated in the waiting area & the service person (Gavin? He’s new) told me that the part to fix my recall work wasn’t there. I would have REALLY appreciated a CALL the day before letting me know…. Hey the appt you made almost a month ago, we don’t have the part to fix it so can we reschedule? To top it off this is the closest Honda dealership to me (30 minute drive one way). So, in essence I lost a day of wages, 60 minutes of my life I will never get back (driving there & back), then 5 minutes to get checked in, 5 minutes in the waiting room, waiting for absolutely NOTHING. 70 minutes of my time wasted. To top it off I was told I’d get a call that afternoon letting me know when the part will be in. GUESS WHAT…. NO CALL. Sheesh if I wanted to be treated like trash I would’ve gone to Zimprick! More

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Well, before new owners we loved this dealership. Syed was our go to sales person and Karen in financing always takes care of us. With new owners we see and noticed the changes and feel badly for t Syed was our go to sales person and Karen in financing always takes care of us. With new owners we see and noticed the changes and feel badly for the employees. We will continue to patronize since we really have an established relationship with Syed and he’s always taking really good care of us. More

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Everyone at Wilde East Town Honda was amazing, especially Alex Abeyta and Darius Golden. Alex did not pressure me and answered all of my questions clearly and went over things multiple times. And I know if I Alex Abeyta and Darius Golden. Alex did not pressure me and answered all of my questions clearly and went over things multiple times. And I know if I have any further questions he will help me out. Darius made sure that everyone treated me well and ensured that I got the best deal possible. And I know that when my new HRV needs service Darius will make sure the job is done right. I have several friends who love their Hondas and I was lucky to find this dealer. And you can’t beat free lifetime oil changes!!! If I ever need another car I will see them first. More

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I have thoroughly enjoyed working with Wilde East Town Sales, especially Zahid Azimulla, Finance  and Service for the past 10+ years! Zahid was very attentive, kind, knowledgeable and he listened to my qu Sales, especially Zahid Azimulla, Finance  and Service for the past 10+ years! Zahid was very attentive, kind, knowledgeable and he listened to my questions and provided a solution! Zahid is a tremendous asset to Wilde and I look forward to working with him in the future! This is my 5th Honda Civic lease and I am thrilled with my new Honda! Thank you! More

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Have enjoyed working with Wilde East Town sales, finance and service for the past 10+ years! Always attentive, kind, knowledgeable and they listen!! Thank you! and service for the past 10+ years! Always attentive, kind, knowledgeable and they listen!! Thank you! More

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Veli is an awesome salesperson who made us feel comfortable and welcome as I purchased my new minivan. Thank you! comfortable and welcome as I purchased my new minivan. Thank you! More

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The best,from sales to delivery. Super impressed with Devin Carrol. His enthusiasm is catching and a pleasure to work with. Made this purchase an enjoyable event. Super impressed with Devin Carrol. His enthusiasm is catching and a pleasure to work with. Made this purchase an enjoyable event. More

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I've always had great experiences at Honda thanks to Sam Carpenter! He is always available, has fantastic attitude and makes me feel welcome. Sam has given me and my husband the absolute best customer servi Carpenter! He is always available, has fantastic attitude and makes me feel welcome. Sam has given me and my husband the absolute best customer service, so I decided to get a new 3-year lease with Wilde East Towne Honda once again! More

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Recently had my 2007 CRV in for service. Would have not continued servicing my cars there anymore due to service manager Chris. I was made to feel uncomfortable by him and not being able fin Would have not continued servicing my cars there anymore due to service manager Chris. I was made to feel uncomfortable by him and not being able find out what was wrong with my car. He never answered my messages in a timely manner. He was also very condescending when he did talk to me. If it was not for the very professional and caring additude of Darius and Val in service, I would have not returned. After all the repairs were done I was not charged for the added starter repair add on. I really appreciated that and the fact that Darius, Val, and Peter( GM) treated me with honesty and respect. I will never deal with manager Chris again for either of my 2 Hondas. Marge Sparacino More

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