Darren Callan
Darren Callan at Handy Toyota

Darren Callan | Page 17

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
332 Reviews

Dealership Experience

5 yrs, 8 mos

4.8

332 Reviews

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332 Reviews of Darren Callan

January 29, 2024

Dealership Rating
Employee Rating

Always courteous and great service. Although this time they never mentioned my engine and cabin air filter failed their diagnostic testing. It wasn’t until I got home that I noticed. More

by josephth76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 10, 2024

Dealership Rating
Employee Rating

Pleasure doing business with Josh, Jamie and Darren. You guys made the process of buying my son his new car simple and easy at Handy Toyota. Thanks guys! More

by Matt_kelleher22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Handy Toyota responded

Thanks so much for leaving us a review! We are happy to hear that you had a good experience! We hope your son enjoys the new car!

January 10, 2024

Dealership Rating
Employee Rating

Easy to make an appt and timely service-thank you for the short timeline accommodation-appreciate it More

by Ti Mu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Handy Toyota responded

Thank you for taking the time to write about your recent experience. We are happy we were able to accommodate your service and give you a great experience at the same time!

January 06, 2024

Dealership Rating
Employee Rating

Handy was expecting me, service was quick and complete. Facility was clean. Staff was helpful. More

by bobcloud73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Handy Toyota responded

Thank you for telling us about your experience! We are happy to hear that your service was quick!

December 29, 2023

Dealership Rating
Employee Rating

Great service. However title was not correct and after a trip to Alaska to register vehicle and not being able too kind of frustrating. Car salesman was great. More

by Downtowndududave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Turner

Dec 29, 2023

Handy Toyota responded

Thank you for taking the time to leave a review about your experience. I'm happy there was great service provided, and I will make sure that the appropriate people are informed about the paperwork.

December 28, 2023

Dealership Rating
Employee Rating

The dealership and Darren were very accommodating got us in got the tires on call me with a report and was very quick to get the cars back to us. More

by Briansbx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Handy Toyota responded

Thank you so much for the review! It's wonderful to hear that!

December 27, 2023

Dealership Rating
Employee Rating

My sales and service experiences always are very positive. The availability of WiFi in the waiting area also is a plus. More

by chrisj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Turner, William Westen

Dec 28, 2023

Handy Toyota responded

Thank you for the review, Chris! We appreciate you leaving us one!

December 26, 2023

Dealership Rating
Employee Rating

I usually get good clean service at Handy Toyota. This time around, my floor mat and door sill were greasy. Really greasy. Worse than that, my door panel had scuffs on it, a few of which are there f More

by Huckwheat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Handy Toyota responded

Thank you for writing about your recent service experience. We do have a quality control process, however, it doesn't appear that we did a good job in your visit. I will relay this information to the team and make sure that we are doing a better job making sure vehicles are clean when they leave!

December 26, 2023

Dealership Rating
Employee Rating

Ali Was the best part of my visit! he is very understanding to what are needs are . he explained everything on my new car to the T ! More

by barbruces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Handy Toyota responded

Congratulations on your new vehicle! Thank you for taking the time to write about your recent sales experience. Ali is a great salesman, we are fortunate for the team we have!

December 26, 2023

Dealership Rating
Employee Rating

Friendly, professional service tech. Timely service. Competitive pricing and quality work. Clean, user friendly customer waiting area. More

by akerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Handy Toyota responded

Thank you for trusting us with servicing your vehicle and for taking the time to leave us a positive review. Happy Holidays!

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