Darren Callan | Page 34

Our second time dealing and purchasing a Highlander from Handys. Always friendly staff and no pressure. Lee Bodette was very thorough and considerate. Pleasure to work with and made buying a car a “fun” exp Handys. Always friendly staff and no pressure. Lee Bodette was very thorough and considerate. Pleasure to work with and made buying a car a “fun” experience! More

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My husband and I have purchased 5 cars from Handys, we have always been highly satisfied. Recently we had to have some recall work and our breaks replaced. I was called on the day of the appointment an have always been highly satisfied. Recently we had to have some recall work and our breaks replaced. I was called on the day of the appointment and told they had forgotten to order the parts. Stuff happens! I wasn’t going to have my car until the next day….I was offered a rental car at no charge, and a ride down to get it. I That’s going beyond and above. Then when I picked up my car it cost less than I had anticipated, terrific! Darren explained that we had been quoted on front and back breaks needing to be replaced, but when they checked the back brakes were still good. Thank you More

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Jacob helped me with a few questions I had while in for service and I’m very happy with the experience. A++ service, will be back soon for my next vehicle purchase. service and I’m very happy with the experience. A++ service, will be back soon for my next vehicle purchase. More

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Thank you to Darren at Handy Toyota in St.Albans for fast and exceptional service as always making sure my care was performing at maximum quality! and exceptional service as always making sure my care was performing at maximum quality! More

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The Tacoma I currently have is my third and all 3 have come from Handy's in Saint Albans. I live over an hour away from the dealership, but I keep going back because the service is great and worth the ex come from Handy's in Saint Albans. I live over an hour away from the dealership, but I keep going back because the service is great and worth the extra mileage. I highly recommend Handy's More

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Darren Callan handled my case on both occasions. Initially, the truck was brought in for high engine temp and large coolant leak. Discovered that there is a leak in engine coolant manifold. Was told Initially, the truck was brought in for high engine temp and large coolant leak. Discovered that there is a leak in engine coolant manifold. Was told Toyota wasn't going to cover it because it wasn't a warrantied item. Told Darren that I had brought the truck in during the 1 year, CPO period for the same issue. It was dismissed because tech couldn't find leak. Darren listened, investigated, and made a case with Toyota - which ultimately proved to be successful! This type of customer service cannot be bought nor taught because it originates from within his personality and character. Where others fail to provide the best service possible, Darren triumphs. Simply because Darren sees and listens to you as an equal. He then fights for you like you are his family. Although, I live a far ways from Handy Toyota, I do not mind returning back there for services. It is the trust and respect that I have developed with associates like Darren. As a future goal for Handy Toyota, I would like to see them provide this level of service and care, consistently all across the board, all year-round. More

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Darren Callan is outstanding to go along with Handy Toyota's outstanding service, prompt courteous service with easy to understand explanations, this is the only service dept. for my car for sure! Toyota's outstanding service, prompt courteous service with easy to understand explanations, this is the only service dept. for my car for sure! More

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