Darren Gokey
Darren Gokey at Coastal Kia
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Darren Gokey | Page 12

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Darren Gokey

November 12, 2023

Dealership Rating
Employee Rating

The staff are always very professional and courteous and I am very satisfied with my experience More

by GMSHELTER0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Coastal Kia responded

Thank you! We are thrilled to hear our service team exceeded your expectations! Thank you for the five star service review and gracious feedback. We are here if you need us. Thanks again!

November 05, 2023

Dealership Rating
Employee Rating

1st oil change/service for this vehicle. ..turns out 1st service is complimentary! Nice surprise. All went smoothly and Darren took the time to go over all the inspection items and made sur More

by GLSCUTTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Coastal Kia responded

Great news! Thank you for the five star review and compliments for Darren Gokey and the rest of our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 05, 2023

Dealership Rating
Employee Rating

Pick up and return was nice benefit. Darren in Service kept me in the loop on things and the dealership came through when Corporate Kia failed me.m More

by JATALLANT
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

Nov 06, 2023

Coastal Kia responded

Thank you for the high marks! We are thrilled to hear you were able to enjoy our complimentary shuttle service. We appreciate the five star review and gracious comments. Thanks again!

November 03, 2023

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Employee Rating

I booked an appointment ahead of time for recalls and other service because I live 45 minutes away and didn’t have a ride. I was extremely overquoted $1300 on the work which costs me only $1700 elsewhere More

by HAWKINSL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 03, 2023

Coastal Kia responded

Laura, thank you for the review and helpful feedback. We left you a message this afternoon to please return our call. We struggle with the comments stating you were overquoted $1300.00. The complimentary MPI, Multi-Point Inspection suggestions shared with you were in line. We would love to discuss your concerns. Please reach out to our Service Director John Wigger at 910-798-4716. We look forward to your call.

November 02, 2023

Dealership Rating
Employee Rating

Belvine kept us informed of everything we needed to do thank you. Have a good evening. More

by mikeyspencer399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Coastal Kia responded

Thank you for the review and gracious feedback. It was thoughtful of you to go online and rate your service experience. Thank you for choosing Coastal Kia for your automotive service needs.

October 29, 2023

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Employee Rating

Very pleasant, great job on car. Would recommend. I plan to use them again to service my Kia. More

by FRANCOIND
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Coastal Kia responded

Thank you! Your high marks and gracious feedback are greatly appreciated. We sincerely appreciate the high recommendations as well. Thank you for choosing Coastal Kia!

October 28, 2023

Dealership Rating
Employee Rating

My car was tricky with it's hard start issue, but the technician wouldn't give up until he found the problem. It wasn't exactly cheap but my car is fixed, no more lights on the dashboard, free shuttle se More

by leekathieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David, the shuttle driver

Oct 31, 2023

Coastal Kia responded

Fantastic news! We are thrilled to hear our team was able to address your technical concerns. It was thoughtful of you to go online and share your experience. Thank you for choosing Coastal Kia for your automotive service needs.

October 25, 2023

Dealership Rating
Employee Rating

Incredibly caring and efficient staff , this is my first experience with a Kia and I’m smitten! More

by ZOEMESSINA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

ZOEMESSINA88 responded

Love the entire service staff at this dealership, so helpful and communicative and professional. This is my first experience with Kia and it is a great one!

October 25, 2023

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Employee Rating

Arrived for updates/software recall. Wait time was little over an hour total. Friendly and polite staff. More

by miholcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Tony Kirschner

Oct 25, 2023

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

October 23, 2023

Dealership Rating
Employee Rating

Everyone was SUPER friendly and helpful. The dealership is beautiful, the waiting area for service is so comfortable and filled with snacks and drinks .Thank you! More

by COSTLGIRL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Coastal Kia responded

You are very welcome. Thank YOU for the five star service rating and gracious comments. We are thrilled to hear you were comfortable during your service wait. We love hearing you were able to enjoy our complimentary lounge experience. Please call us if you need anything. Thanks again!

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