Darren Gokey
Darren Gokey at Coastal Kia
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Darren Gokey | Page 13

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
149 Reviews
4.9

149 Reviews

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149 Reviews of Darren Gokey

June 18, 2023

Dealership Rating
Employee Rating

My Kia is always serviced at Coastal Kia off Market Street, to include the annual inspection for license plate renewal; they keep my car in top shape and alert me to any future items that need attentio More

by Heidi982
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2023

Coastal Kia responded

Wonderful! Thank you for the five star review and amazing testimonial. We sincerely appreciate your loyalty and gracious feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 10, 2023

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Professional, courteous service. No unnecessary add-ons. Making an appointment was easy. I will return. More

by ksloyer
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Jun 12, 2023

Coastal Kia responded

We sincerely appreciate the five star service review and compliments for our Coastal Kia service team. It was thoughtful of you to go online and rate your recent experience. Please reach out if you need us for anything. Thanks again!

June 09, 2023

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Friendly, reliables they took my vehicle and got the job done .thanks so much for your work. More

by MARKROWE41
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2023

Coastal Kia responded

Thank you! We appreciate the five star review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "friendly, reliable they took my vehicle and got the job done." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 06, 2023

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Please do your research. Kia and Hyundai, have had oil consumption problems. The is a class action lawsuit based on several different models have this issue. Of course the sa More

by RUPAZ07.RP
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Service Time
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Recommend Dealer
No
Jun 06, 2023

Coastal Kia responded

Mr. Paz, we apologize for your frustration. Unfortunately your 2017 Kia Sorento with 89,000 miles is out of the manufacturer's warranty. As a goodwill gesture, Kia corporate has offered to pay half to replace your engine. Please reach out to our service team if you choose to take advantage of this offer. Thank you

June 04, 2023

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Service was great, went over expectations! Handled everything professionally, Very patient with me and helped with every step! I would recommend! More

by CINMADDOX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jun 05, 2023

Coastal Kia responded

Thank you for the five star review and high recommendations! We sincerely appreciate the high marks and gracious comments. We are thrilled to hear our service departments exceeded your expectations. Thank you! Please reach out if you need anything.

May 31, 2023

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The service reps were very attentive to the customers and kept us informed as to the progress of our service visit. All of the reps. were very cordial and informative. More

by Robert W Speir
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Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

Jun 01, 2023

Coastal Kia responded

Great news Robert! We sincerely appreciate the five star service review and high marks for our Service Consultants, Darren Gokey and Gary Nelson. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again!

May 27, 2023

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Courteous service. They did everything right to make us comfortable and did the job quickly and efficiently. More

by cjohnson100
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage, Jan Ramos

May 30, 2023

Coastal Kia responded

Great news! We appreciate the five star service review and high marks for our team members. It was thoughtful of you to go online and rate your recent service experience. Please call us if you need anything.

May 26, 2023

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Service on time, as promised. Courteos, efficient for a factory recall. Excellent dealership. Would recommend More

by BRACER0
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Recommend Dealer
Yes
May 30, 2023

Coastal Kia responded

Great news! We appreciate the five star review and compliments for our Service Consultant Darren Gokey. Thank you for the recommendations too. Please call us if you need anything.

May 23, 2023

Dealership Rating
Employee Rating

Rattle in back suspension turned out to be rear self-leveling shock insulator and locking nut. This is a known 'service bulletin' issue. Parts needed to be ordered (kind of surprised since it is a More

by eah610
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Kirschner

May 30, 2023

Coastal Kia responded

Thank you for your review and helpful feedback. We appreciate your patience. Please reach out to our Service Consultant John Wigger at 910-408-0100 with any concerns. We look forward to your call. Thank you

May 23, 2023

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Employee Rating

Mike, was very friendly and helpful. I came in for an oil change and it took only a minimal amount of time. Love the service at Coastal kia More

by srshelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

Coastal Kia responded

Great news! We are thrilled to hear our service team exceeded your expectations. Thank you for the five star review and gracious feedback. We sincerely appreciate your business at Coastal Kia!

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