Darren Gokey
Darren Gokey at Coastal Kia
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Darren Gokey | Page 15

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Darren Gokey

June 06, 2023

Dealership Rating
Employee Rating

Please do your research. Kia and Hyundai, have had oil consumption problems. The is a class action lawsuit based on several different models have this issue. Of course the sa More

by RUPAZ07.RP
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 06, 2023

Coastal Kia responded

Mr. Paz, we apologize for your frustration. Unfortunately your 2017 Kia Sorento with 89,000 miles is out of the manufacturer's warranty. As a goodwill gesture, Kia corporate has offered to pay half to replace your engine. Please reach out to our service team if you choose to take advantage of this offer. Thank you

June 04, 2023

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Service was great, went over expectations! Handled everything professionally, Very patient with me and helped with every step! I would recommend! More

by CINMADDOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jun 05, 2023

Coastal Kia responded

Thank you for the five star review and high recommendations! We sincerely appreciate the high marks and gracious comments. We are thrilled to hear our service departments exceeded your expectations. Thank you! Please reach out if you need anything.

May 31, 2023

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Employee Rating

The service reps were very attentive to the customers and kept us informed as to the progress of our service visit. All of the reps. were very cordial and informative. More

by Robert W Speir
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

Jun 01, 2023

Coastal Kia responded

Great news Robert! We sincerely appreciate the five star service review and high marks for our Service Consultants, Darren Gokey and Gary Nelson. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again!

May 27, 2023

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Courteous service. They did everything right to make us comfortable and did the job quickly and efficiently. More

by cjohnson100
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage, Jan Ramos

May 30, 2023

Coastal Kia responded

Great news! We appreciate the five star service review and high marks for our team members. It was thoughtful of you to go online and rate your recent service experience. Please call us if you need anything.

May 26, 2023

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Employee Rating

Service on time, as promised. Courteos, efficient for a factory recall. Excellent dealership. Would recommend More

by BRACER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Coastal Kia responded

Great news! We appreciate the five star review and compliments for our Service Consultant Darren Gokey. Thank you for the recommendations too. Please call us if you need anything.

May 23, 2023

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Employee Rating

Rattle in back suspension turned out to be rear self-leveling shock insulator and locking nut. This is a known 'service bulletin' issue. Parts needed to be ordered (kind of surprised since it is a More

by eah610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Kirschner

May 30, 2023

Coastal Kia responded

Thank you for your review and helpful feedback. We appreciate your patience. Please reach out to our Service Consultant John Wigger at 910-408-0100 with any concerns. We look forward to your call. Thank you

May 23, 2023

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Employee Rating

Mike, was very friendly and helpful. I came in for an oil change and it took only a minimal amount of time. Love the service at Coastal kia More

by srshelton
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

Coastal Kia responded

Great news! We are thrilled to hear our service team exceeded your expectations. Thank you for the five star review and gracious feedback. We sincerely appreciate your business at Coastal Kia!

May 23, 2023

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Employee Rating

Jason said He would help me get a vehicle. And he did just that satisfied More

by rita_hepburn
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Dodd, Isaiah

May 24, 2023

Coastal Kia responded

Great news! We appreciate the five star review and compliments for our Product Specialist Jason Dodd. Congratulations and enjoy!

May 23, 2023

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Employee Rating

I love coastal Kia on market st. They always help me and make sure I’m getting everything done that I need fro my car More

by ARIEL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 24, 2023

Coastal Kia responded

Thank you Ariel! Your thoughtful review and high marks for our service team members are greatly appreciated. Please call us if you need anything. Thanks again!

May 21, 2023

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Employee Rating

The service person I worked with was very informative and answered all of my questions. The price I paid was reasonable. More

by jbianco12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Coastal Kia responded

Wonderful! We sincerely appreciate the five star service review and high marks for our Service Consultant Darren Gokey. Thank you for the gracious feedback. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

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