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Darren Gokey
Darren Gokey at Coastal Kia
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Darren Gokey | Page 2

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
136 Reviews
4.9

136 Reviews

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136 Reviews of Darren Gokey

April 08, 2024

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Employee Rating

The team had great customer service in dealing with the issues that I had with my Kia! More

by AMCA.AMAC
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman

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Apr 09, 2024

Coastal Kia responded

Great news! Thank you for sharing your experience online. We sincerely appreciate the five star service review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.

April 07, 2024

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Employee Rating

Took way to long for a simple service l arrived at 11:30am and wasn't released until 2:45pm. I will take my car somewhere else next time. More

by aamlj74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Wigger, Bob Tomlin, Michael Mascavage, Sam Weisman, Guder "GQ" Quezada, Gary Nelson, Tony Kirschner, Kendrick Progue

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April 06, 2024

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They took the time to figure out what was going on with my car. I had my tires rotated and balanced and some wasn't right. Turns out I have bad tires so they marked them for me so I could let the place I b More

by BMMTGSVC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Kirschner

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Apr 09, 2024

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star rating and gracious comments. We love the feedback including, "the manager took the time to explain to me what all they had done and kept me informed during the process." Great news! We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 02, 2024

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Employee Rating

Communication by Darren throughout my Repair experience was great. Would highly recommend Coastal Kia for service. More

by CHRISDANKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

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Apr 02, 2024

Coastal Kia responded

Thank you for the five star review and for mentioning our Service Consultant Darren Gokey by name. We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the high recommendations as well. Thank you for choosing Coastal Kia!

March 30, 2024

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Employee Rating

I've been here before and my last experience wasn't so great but they defInItely made me a believer, More

by rangel8253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2024

Coastal Kia responded

Thank you for the five star review and opportunity to serve your service needs. It was thoughtful of you to go online and rate your recent service experience. Thanks again!

March 29, 2024

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Would definitely return there for service and parts if I lived in the area, but I was just visiting. More

by BRADLEYGOETTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

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Apr 01, 2024

Coastal Kia responded

Thank you for your review. We are thrilled to hear we were able to address your needs while you were in the area. We are here if you need us. Thanks again!

March 28, 2024

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Had a flat on a Saturday afternoon. After Kia roadside got our spare on, we went to Kia to see if they could get us a new tire. They quickly got it done for us and also did the oil chan More

by rachelchildress83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Kirschner

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Mar 28, 2024

Coastal Kia responded

Thank you for the five star review! We hate to hear you had a flat tire recently. It is great news to hear our service team was able to get you back on the road quickly in one trip. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for our automotive service needs. We are here if you need us.

March 24, 2024

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Employee Rating

Everyone was very cordial, friendly and helpful. I was told it would take 2 hours. More

by NKUMLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wright

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Mar 25, 2024

Coastal Kia responded

We appreciate the five star rating and gracious comments. We love the feedback including, "everyone was cordial, friendly and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 23, 2024

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Employee Rating

very attentive to customers issues. very polite and helpful to getting things correct for customers. More

by CARLAMILLER847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachele 5 stars

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Mar 25, 2024

Coastal Kia responded

Thank you for the five star review. We love the feedback including, "very attentive to customer's issues." We strive to deliver a truly exceptional experience to every client during every visit. We are here if you need us.

March 21, 2024

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Employee Rating

Superb job! Always a pleasure to work with y'all and everyone there is extremely nice More

by mtotsch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, Tony Kirschner

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Mar 21, 2024

Coastal Kia responded

Thank you for the five star service review! It was thoughtful of you to go online and rate your recent service experience. We appreciate your loyalty and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs.

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