Had the most enjoyable time buying my new car. Brian made the whole experience relaxing which isn't usually the case for me. Also Jay made it easy as well. Thanks guys.
"Very professional staff and no pressure sales . "
I purchased my 2001 Toyota 4 runner from a private party in 2002. It has been a great vehicle, and I have had no problems with it, but since it has 273,500 miles on it, I decided to visit Elk Grove Toyota to see what the new Rav 4 was like. I had the pleasure of working with salesman Daniel Napoles.Daniel was very professional ,knowledgeable and I felt no pressure at all to buy, until I was ready. He was with me from day one when I first drove the Rav4, until I decided to make my purchase over a month later. He even allowed me to bring my large Labrador in to see if he would fit in the back of the Rav4. I really appreciate Daniels hard work and highly recommend Daniel and the staff at Elk Grove Toyota if you are looking to purchase a vehicle.
"The Best Toyota Dearler Ship in the Sacramento Area..."
Always professional and never tell you that you need unnecessary repairs. Friendly and the waiting area is very nice...check out is a breeze and the staff is always warm and friendly.
"A few months ago my transimission went out. I went to a..."
A few months ago my transimission went out. I went to a private repair shop where I was told my transmission would need to be replaced for $2000. At that time, I was not in a position to spend that kind of money and didn't know where to turn. A co-worker recommended that I speak to Martin Brown as they had a similar problem with their Toyota that he had helped resolve. I called Martin and while it turned out he didn't work in the Service Dept, he encouraged me to bring the car in and assured me that if there was any way to repair the vehicle for less they could do it. As it turned out the transmission did not need to be replaced and Dave Famsted was able to repair it for me. Martin stayed in contact with me throughout this entire process and I cannot be more grateful for all he and Dave did for me. While I don't live in Elk Grove, I will definitely buy my next Toyota there.
Other Employees Tagged:
Martin Brown, Customer Service Manager and Dave Famsted
"I brought my Scion TC in for a service and to have my..."
I brought my Scion TC in for a service and to have my brakes checked. Dave Famestad helped me out and told me that he would have it out in no time, as I had to wait for my car to be done. He held true to his word and my car was finished quickly and efficiently. He didn't try to sell my on anything extra, just did what I asked for. The service guys took care to keep my car clean while they were working on it.
Other Employees Tagged: