Chris was honest, and gave us a good deal. He was very knowledgeable, helpful and patient through the entire purchase process. I can tell that he is a true car enthusiast. If he continues with this level of quality service He will be very successful in his career. Good Job Chris! Good luck to you in the future...
I’ve been shopping around for a while and then spoke with Dan at Liberty. He gave me the best pricing right away and was straight to the point. He was straightforward and genuine through out the process. I love my Forester and I’ll be getting in touch for my wife’s next car too.
"Liberty Subaru is the BEST!"
This is my second Subaru from Liberty. There are other dealerships closer to my home but I would rather go here than anywhere else! Everyone was so great! I was helped by Dan and Dave. They made it so hassle free and were highly tolerant of my questions. Such a great atmosphere there, this is my 8th car and the first 6 were anxiety inducing, stomach wrenching experiences, especially for a woman.
- K & A
I have been a customer with Liberty for about 2yrs and was ready for a trade-in. After talking with salesman Tom Quinn, I was able to get the right car for me. He was very helpful in providing me with the necessary information needed to make my decision. The process was also made very smooth with the help of Dave Finkel. With employees as these gentlemen were, it was a pleasure doing business with Liberty Subaru and I look forward to being a customer for many years to come.
"Exceptional Car Buying experience from start to finish."
The car buying experience to me is one that can be a love hate relationship. You are exited to get a new vehicle but hate the process.
But in the case of buying a vehicle from Liberty Subaru, I can honestly say it is all love. I was told of Liberty and how they treat their customers, and once I dealt with them, I saw that it was all true. They make you feel at ease without any typical sales pressure that one is accustomed in getting.
The dealership and service area are clean and every customer in the showroom was treated with respect and everyone had a smile. No "over the shoulder pounce on you" situation. They let the customer alone until they are ready to talk or have questions. They provided a fair and very good price both on the vehicle as well as the trade in. Everything was outlined and explained. No hidden costs. If their service dept is a great as the sales people, I wouldn't mind taking my vehicle to them for our required maintenance even though they are further away than the dealerships closer to me.
As for the staff that helped us with our purchase, they were...
Dan Meola, my first contact with Liberty Subaru and upon first contacting him online, Dan answered every question quickly and explain the process. He quoted us an excellent price on both the vehicle and the trade in. Upon meeting him at the dealership, he greeted us and made us feel at ease before handling us to our direct sales consultant. 6 Weeks later when we came to pick up our vehicle, he again thanked us personally and explain the service department and maintenance schedule. Every attention to detail was exceptional. It was a pleasure to deal with him.
Next was Brian Goon, my direct sales consultant. He was thorough and made us feel at ease throughout the whole process. We never felt any pressure. He explained every little detail on the test drive as well in the order itself. He introduced us to the finance consultant and we placed the order. In the 6 week time my vehicle was in transit, I contacted Brian about adding more accessories and minor questions which would have drove anyone insane but Brian handle our conversations and requests like a champ and went above and beyond. On the day of delivery, he took extra time going over the vehicle, and its features. His attention to detail and knowledge of the vehicle is quite impressive. He is very accommodating and makes it all a wonderful experience. He makes the car buying process actually enjoyable. Kudos to Liberty for having having him. I highly recommend him.
and finally there was Dave Finkel the finance consultant, he explain everything from the warranty to helping us with the credit union we deal with. Very mild mannered, friendly and doesn't give you the typical pushy sales pitch. Quite welcoming to say the least. He made it all understandable and basically seamless. Never have I felt so comfortable with a finance person but Dave is the first. He is awesome. We even talked about our cats. He along with the other two staff members made our purchase a reality.
All three were exceptional. I highly recommend the dealership. it truly is a family dealership that really treats the customer, like family.
(edit: I combined my 3 individual reviews of each staff member into one, since only one is allowed.)
"Straight forward and pleasant "
Daniel was straight forward with us from the first email to our auto purchase. Always above board on all discussions and transactions and very easy to deal with. Would highly recommend
"Classy, straightforward, friendly"
Immaculate showroom and service area. Friendly, self-possessed salespeople and business staff, who take pride in high standards of their cars and their communication skills. No pushiness - only helpfulness. A real quality dealership.
"Another Exceptional Experience"
Purchased our 5th Liberty Subaru this week. The service was nothing short of exceptional. Jeff Miletta’s approach was pressure-free, thorough and fair. I really appreciated the ease of doing business with him and the Liberty Subaru team. Dave Finkel provided his usual attention to detail and made the financing process seamless and easy to understand. I will gladly do business with them again.
"Great First Experience"
This was the dealership where I had gotten my first used car. Ed Vogel and Dave Finkel made the experience a breeze. They explained everything and did their best to get good deals - I felt comfortable asking questions and getting answers
"Fast and efficient buying experience"
This was a CPO buying experience. I was familiar with the car and knew the fair price. The negotiation over the internet was quick and the in person buying experience was fast. I felt as though they appreciated my interest and didn't want to waste my time. No unnecessary sales pitches or up-sells. All-in-all a much more customer centric approach than at other dealers. Thanks guys!