David Baeza
David Baeza at Scranton Cadillac GMC of Vernon
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David Baeza | Page 3

Sales and Leasing Consultant

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.9
214 Reviews

Ext. 134

Dealership Experience

29 yrs

Industry Experience

29 yrs

Specialties & Trainings

Cadillac Specialist

LEASE AND PURCHASE

4.9

214 Reviews

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214 Reviews of David Baeza

March 10, 2023

Dealership Rating
Employee Rating

Dedicated and committed to excellence is what Scranton GMC is all about. They make toys stressful car buying process easy and you become part of a family you would recommend to your grandmother. More

by COACH LOU KOPACZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette

February 17, 2023

Dealership Rating
Employee Rating

Service department has gone way down I have 3 cadillacs probably will not go back to them More

by Rich
Service Time
Service Communication
Recommend Dealer
No
Feb 20, 2023

Scranton Cadillac GMC of Vernon responded

Rich, We're sorry to hear that you were disappointed with the service you received at your recent visit. Are there are any specifics you feel we should know? We welcome any additional feedback you may have or ways we can improve. If you would like to discuss anything further, please reply to this review and we can put you in contact with management. Thank you for your time and have a great evening.

Feb 21, 2023

Rich responded

I have 3 Cadillacs, a CTS-V, an SRX and the resent purchase of the XT5. The XT5 rear windshield wiper was not working and when I got the car home the rear windshield wiper blade was falling apart. The service manager had all kinds of excuses as to why the rear windshield wiper was broken and falling apart, and as to why it was missed in the safety inspection. I complained about the brakes the day I bought the car and brought it in 3 times and spent numerous hours on all 3 visits waiting for my vehicle so they could check out the brakes. That alone was a mess. The 3rd time bringing it in the service tech went for a ride with me and even he told the service manager something was wrong with the brakes. He told him that right in front of me, the service manager after going back-and-forth tells me that the rotors are too thin to cut again and the pads are I guess too thin to do anything with so I told him replace the brakes I have been complaining about the brakes since the day I bought the car and he refused to put new brakes on the front of the XT5. He said it was expensive so he wasn't going to do it. That is absolutely ridiculous. Apparently they do not take safety seriously, terrible service. I never had an issue with Scranton Motors until now and I do not see myself purchasing another Cadillac after this. I will definitely not recommend Scranton motors to my friends or family again. I'm sure Porsche will appreciate my business.

December 26, 2022

Dealership Rating
Employee Rating

Experiment was great and service was awesome the salesman and manager was very helpful to us More

by Valleygirl725725@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 25, 2022

Dealership Rating
Employee Rating

Great Sales, Finance, and Service Teams. Top dollar paid for trade-in and great deal on a pre-owned truck. Simple and honest process with no hidden agendas. Definitely recommend Scranton Mot More

by Emcveigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, Joey Bush , Evan Blanchette, Trevor Hamel, Fred Nassiff

December 22, 2022

Dealership Rating
Employee Rating

Everything from start to finish was great. First time buying from this dealership. Dave was very knowledgable and patient. More

by cmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Carlin , Evan Blanchette

December 20, 2022

Dealership Rating
Employee Rating

Professional from beginning to end family business old school principles would highly recommend to anyone looking for new or used vehicles More

by sdwinchester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette

December 01, 2022

Dealership Rating
Employee Rating

Dave was an excellent sales person and Trevor made the deal go smoothly. Dan in finance was able personable and flexible with financing options More

by crewmn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Hamel

December 01, 2022

Dealership Rating
Employee Rating

This was my second vehicle purchase from Scranton Motors. I knew to return based on how they assisted me the last time. David Baeza and his team took the time and understood my dilemma resulting in my More

by Amy G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Bush , Evan Blanchette, Dan Godin

October 21, 2022

Dealership Rating
Employee Rating

Greek people to do work with Would be happy to work with them again anytime Matter fact I have twice this was my third purchase More

by mjcktc09
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, James Mangene, James Carlin, Kayla Comarotti , Angelo Banning, Jaime Cusano, Dan Godin, Eric Wright

October 05, 2022

Dealership Rating
Employee Rating

Great place to shop for a new car. David went out of his way to get me into a truck I wanted More

by mister_ngg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette

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