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266 Reviews of David Cobb
April 29, 2025
The website says hours are 7-7, however when I called they said that had changed and the new hours were until 6 (this was a week day). I left my job early and drove there for an oil change. I arrived at they said that had changed and the new hours were until 6 (this was a week day). I left my job early and drove there for an oil change. I arrived at 5:06 and was told I could not be done because they do not take anyone after 5. Maybe you should first update the website to be accurate. Second if someone calls you should probably let them know that even though the hours are until 6 no one will be taken after 5. I had to leave my job a second time to drive there for an oil change. Just super frustrating!!! Other than that I have never had any complaints about this location. Always friendly and pretty fast for the volumes of cars being done. I would recommend to a friend but would suggest that the hours be updated and it be noted that they stop taking cars an hour before they close. Thanks More
by garlandfamilymail
Verified Customer
April 27, 2025
4th car we have purchased from Cobb County Toyota. And we would buy from here again. Merrick Shaw, Richard Wong, David Cobb in service, Jason, and Richard in finance. All these people worked hard to g And we would buy from here again. Merrick Shaw, Richard Wong, David Cobb in service, Jason, and Richard in finance. All these people worked hard to get me my new car and Merrick and Richard Wong worked extra hard to get me the features I wanted. Thank you to everyone that went the extra mile to make this a fast and easy process. More
by SINYARD.MICHELLE
Other Employees Tagged: Merrick Shaw, Jason McFarland , Richard in finance and Richard Wong sales
April 26, 2025
I brought in SUV for 45,000 mile maintenance check. Was greeted and David explained what would be accomplished and estimated time of service. Everything went extremely well. Was greeted and David explained what would be accomplished and estimated time of service. Everything went extremely well. More
by Jerry Selby
April 26, 2025
Normally great service. After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot so I persisted that they keep looking for my keys. Turns out it was done and had been for a while, but no one paged me nor went to the waiting area to see if I was there. Not sure why this happened except maybe because the person who checked me in was gone for the day when I checked on my car status. I'm sure that normally someone is designated to take care of the customer in that situation? Maybe there was not a good handoff upon his departure. More
by edwostbrock
Other Employees Tagged: Katie Fuller, JC Cooper
April 26, 2025
I always leave within the time frame that they give me and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. More
by WASHINGTONSHERIDAN
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, Costas Hernandez , Brent Stump
April 20, 2025
Professional and friendly overall a great experience would recommend your service department to all especially to David Cobb would recommend your service department to all especially to David Cobb More
by w4rdurant56
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, JC Cooper, Simon Chan
April 19, 2025
Very nice people to work with. Informative and detailed. People in the service department help solve your problem with multiple solutions and guide you to lower costs when possible Informative and detailed. People in the service department help solve your problem with multiple solutions and guide you to lower costs when possible. That trust keeps me coming back. More
by BILLY404JOE
April 10, 2025
From finding the right car to signing paperwork everyone was helpful, professional and friendly. Mr. Shaw went out of his way to help us. Mr. Cobb in the service department is why we keep coming back to Cob was helpful, professional and friendly. Mr. Shaw went out of his way to help us. Mr. Cobb in the service department is why we keep coming back to Cobb County Toyota. We have purchased 3 cars and looking for a 4th. I appreciate everyone assistance there. More
by SINYARD.MICHELLE
Other Employees Tagged: Merrick Shaw, Jason McFarland , Mr. Wong
