David James | Page 3

Tuan was very helpful in our remote purchase of a Range Rover Sport this summer. He took extra time to help us get comfortable with the condition of the vehicle and was available for help and questions th Rover Sport this summer. He took extra time to help us get comfortable with the condition of the vehicle and was available for help and questions throughout the entire process start to finish. The entire team at CBB was also skilled and supportive of our needs and made sure we received the vehicle title quickly after purchase. This was by far our best remote purchase of a vehicle. They managed all aspects of the transaction and transport professionally and with desired results. We appreciated the follow through and the support along the way! We wouldn’t hesitate to purchase from them in the future! More

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I highly recommend this dealership. My career is customer service/client relations and this dealership excelled in both. Saw was personable & knowledgable. If she was unsure of the answ My career is customer service/client relations and this dealership excelled in both. Saw was personable & knowledgable. If she was unsure of the answer to my question she dutifully reached out to her resources & gave me the answer. The GM, David was proactive to make my purchase smooth. His team is a reflection of his service. Their inventory was high quality and amazing. I will return if I am in need of another purchase. Thank you to all the staff. More

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The process was easy. They didn't give me a hard time and I didn't have to give them a hard time. Thank you guys! They didn't give me a hard time and I didn't have to give them a hard time. Thank you guys! More

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Tuan, Zoe, and David treated me with respect through the entire process. And answered all my questions with clarity and patience. They are a terrific team at this dealership and I would recommend them to an entire process. And answered all my questions with clarity and patience. They are a terrific team at this dealership and I would recommend them to anyone in the market for a vehicle. More

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The team was great to work with, and I felt well taken care of from the time I had inquired online about a vehicle, to the onsite visit/test drive, and all follow up communication. They truly work as a te care of from the time I had inquired online about a vehicle, to the onsite visit/test drive, and all follow up communication. They truly work as a team, and everyone made me feel valued. Great selection of pre-owned luxury cars. More

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Best experience with staff. Great deal and very well variety of cars/Suv's and more. Just to say thank you for doing bussines with me. Never had certified car before, but I boug Great deal and very well variety of cars/Suv's and more. Just to say thank you for doing bussines with me. Never had certified car before, but I bought it with low mileage qnd feels,looks and drive same as brand new. More

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Best experience I have ever had at an Automobile Dearlership. From Sales to Service…definitely exceeded my expectations. I would strongly recommend them if your looking to purchase or lease a Luxury Dearlership. From Sales to Service…definitely exceeded my expectations. I would strongly recommend them if your looking to purchase or lease a Luxury Vehicle. More

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Christopher was very helpful in showing me the car I purchased. No pressure. I appreciate that. I do want to point out that David James came through on the quote and got my payment in the neighborhood o purchased. No pressure. I appreciate that. I do want to point out that David James came through on the quote and got my payment in the neighborhood of what I was willing to pay. I am so lucky to get the car I purchased. Top level condition and just a great deal over all. Thank you guys for taking care of me and helping me make a great decision. Very happy! More

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Beyond shady. Kit was honest and great. Unfortunately the other salesman CJ uses deceptive sales practices to get people to sign contracts. Long story short i d Kit was honest and great. Unfortunately the other salesman CJ uses deceptive sales practices to get people to sign contracts. Long story short i disclosed all information on 2 vehicles in my possession. 1 was free and clear and the other had a lien on title. I provided these facts to CJ who walked away for 10 minutes amd came back and told me not to worry they can secure the title that has the lien. He assured me his team looked into it and had no issues. I signed the papers and thought it was all good. It was not. They didn't send my paperwork to the dmv and have now recalled the financing. I was threatened by Josh Bleckler when I told him all the details and how it was not a mistake on theor part but that they broke sales laws by misleading a customer. He didnt care at all. I told him that they signed a contract and lied to me to get it signed. And they should be accountable for the actions of their employee. He again did not care. He ended up threatening me when I told him I am not coming in and said that "im going to find out what they can do to me" very shady. I work with banks and sales and I know deceptive sales practices when I see them. Dont fall into their trap. They wont take accountability and will bully you. Runnnnn.......... I have to add to this complaint because of certified Benz and beemer and their continued games. Get this. Certified benz and beemer has retained and attorney to threten me and bully me into changing my complaint with the BBB the FTC and the AG. They also tried to bully me into changing my review of their business practice. I will not change anything. You hired an individual that participated in deceptive sales practices. You did not submit paperwork to DMV and you ignores me text even when i was willing to help you unwind the deal. Shame on you for being deceptive and shame on you for resorting to bully tactics. The attorney that sent the letter is Tiffany and bosco P.A. in sun city az. I would be happy to supply the letter if need be. I responded same evening to the attorney and attempted to call them the next day and did not get a response. They gave me 7 days to comply. And are claiming defamation because i am sharing my experience and the facts associated with my experience and i guess because they are attorneys they feel the can bully a normal everyday person like myself. Not going to happen. More

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Tuan is a very knowledgeable car guy. His knowledge was invaluable in assisting me with the right car decision. His knowledge was invaluable in assisting me with the right car decision. More

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