Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns | Page 11

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
344 Reviews
4.8

344 Reviews

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344 Reviews of Deborah Johns

November 08, 2023

Dealership Rating
Employee Rating

Deborah does a great job taking care of my service appointments for my 2020 Kia forte! She is so intelligent and so very friendly! I love bringing my car to Deborah at Lawton Kia! Thank you! More

by moparlady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Lawton Kia responded

Thank you, Moparlady1! We truly appreciate your kind words about Deborah and the outstanding service you received at Lawton Kia. We're here to provide top-notch service, and we're thrilled to have you as a satisfied customer. See you at your next appointment!

November 07, 2023

Dealership Rating
Employee Rating

Effective communication between employees and customers. Never left unimpressed with the work ethic and environment. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

Nov 08, 2023

Lawton Kia responded

Thank you, David! We greatly appreciate your kind words regarding our effective communication and work ethic. We take pride in providing a positive environment and top-notch service for our customers. Your satisfaction is our priority, and we're here to serve you whenever you need us.

November 03, 2023

Dealership Rating
Employee Rating

It would be nice if they maintained a usable comfort bar (coffee, etc.) in the customer waiting area. Coffee has been empty or near empty every time I come in. Service is good. No pressure sales, and great More

by glee0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Lawton Kia responded

Thank you for your valuable feedback, glee0001! We appreciate your kind words about our service and our approach to sales. We apologize for any inconvenience with the coffee area and appreciate your suggestion. We'll work on maintaining a better experience in our customer waiting area. If you have any further comments or need assistance, please don't hesitate to let us know. Your feedback helps us improve.

November 01, 2023

Dealership Rating
Employee Rating

Everyone at the dealership has been amazing! We have had several experiences with them over the last few months and they've gone above and beyond every single time. Everyone is incredibly friend More

by raiwen79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2023

Lawton Kia responded

We're thrilled to hear about your amazing experiences with our dealership, Raiwen79. Your satisfaction and positive feedback mean the world to us. It's fantastic to know that our team has gone above and beyond and that you found everyone to be friendly and knowledgeable. We look forward to serving you for all your future vehicle purchases and automotive needs. Thank you for choosing Lawton Kia as your trusted dealership.

November 01, 2023

Dealership Rating
Employee Rating

They were professional and took care of my car and having it serviced and have my car running like nee More

by P52BINION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

Nov 03, 2023

Lawton Kia responded

Hi P52Binion. We're pleased to hear that you found our service professional and that we could take care of your car, getting it running like new. Your satisfaction and positive feedback are important to us. If you have any more automotive needs in the future or questions, please don't hesitate to reach out. We're here to assist you.

October 30, 2023

Dealership Rating
Employee Rating

I appreciate the friendly, first service! Every time I call, they get me in as soon as possible and answer all my questions More

by robert.c.casella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell , Mac

Oct 30, 2023

Lawton Kia responded

Thank you, Robert! We're thrilled to hear that you've had a positive experience with our service. We're always here to help and provide you with the best service possible. Feel free to reach out if you have more questions or need assistance.

October 24, 2023

Dealership Rating
Employee Rating

Everyone was friendly, helpful, and generally pleasant to work with. I watched them interact with other customers and everyone seems well informed. I did not feel they were pushy on getting customers to do m More

by mistymeraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Lawton Kia responded

Thank you, mistymeraz! We're delighted to hear about your positive experience with our friendly and helpful team. We appreciate your kind words and your trust in our service approach. If you ever need further assistance or have questions, please don't hesitate to reach out. Your recommendation means a lot to us!

October 24, 2023

Dealership Rating
Employee Rating

Did not see dealer was there to have transmission serviced car reviewed for other services. More

by darfipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero

Oct 27, 2023

Lawton Kia responded

Thank you for your feedback, darfipps. We appreciate your business. If you have any questions about your service, please do not hesitate to reach out!

October 22, 2023

Dealership Rating
Employee Rating

Prompt service Friendly knowledgeable people Professionalism was optimal I would definitely recommend to other people More

by angeldsmith1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

Oct 23, 2023

Lawton Kia responded

Your feedback is much appreciated, Angeldsmith1972! Prompt service, friendly and knowledgeable staff, and professionalism at its best—thank you for your kind words. We're honored by your recommendation!

October 20, 2023

Dealership Rating
Employee Rating

She did a great job getting us to the right place at the right time. More

by MKKUNTZ0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

Oct 23, 2023

Lawton Kia responded

Thank you, MKKUNTZ0! We're delighted to hear that our team ensured you were in the right place at the right time. Your satisfaction is important to us. Please let us know if we can be of further assistance.

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