Dede Silva | Page 12

Great Dealership / Service department! Cant say enough good things about Elmwood Dodge! Scott in Service took great care of my truck and every employee there impressed me. The techs returne Cant say enough good things about Elmwood Dodge! Scott in Service took great care of my truck and every employee there impressed me. The techs returned my truck Fixed! Clean and where very polite! This dealership has thier act together and has some great employees! More

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Best EVER! Honestly I would recommend Elmwood to anyone and everyone! In fact, I have several times. Dennis Freeman was my initial contact. He was friendly, help Honestly I would recommend Elmwood to anyone and everyone! In fact, I have several times. Dennis Freeman was my initial contact. He was friendly, helpful and extremely knowledgeable. His sales team members were equally as fabulous. I had never leased a vehicle, so I had lots of questions! They were all answered with patience and reassurance. Since then, I have had all of my service completed at Elmwood too. And again, each team member I deal with is extremely responsive, helpful and pleasant. I will not go anywhere else! And, I love my Grand Cherokee even more than I expected! - extremely overly satisfied here. 😃 More

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Great experience I have been going to Elmwood for many years both for vehicle purchases and service. The staff continues to be the best around. I recently purchased a I have been going to Elmwood for many years both for vehicle purchases and service. The staff continues to be the best around. I recently purchased a 2016 Chrysler 300. I must say the entire experience was seamless. From my sales person Nathan, to the Finance manager Noel, and sales manager Dennis, they made so easy for me. I love my new Chrysler and look forward to getting my first oil change. Thank you Elmwood. More

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Sales team is Awesome Elmwood sales department is one of the best! They are knowledgeable, helpful, and makes buying a car less stressful. However service department is h Elmwood sales department is one of the best! They are knowledgeable, helpful, and makes buying a car less stressful. However service department is horrible, you have to bring your vehicles back 2 to 3 times for the same issue. We own 5 Elmwood vehicles, the joke in our family is two times one problem!! More

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Excellent customer service, no run around, real people My family collectively has purchased about 6 vehicles from elmwood dodge. Good price, great customer service, real people, good trade in value. I have My family collectively has purchased about 6 vehicles from elmwood dodge. Good price, great customer service, real people, good trade in value. I have and will continue to reccomend them. We have purchased new and used and have had service. Finance guy Vinny is the best. NO joke. More

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Outstanding organization with the right people. I purchased/special ordered a 2016 Jeep Wrangler Unlimited Sahara. I picked it up yesterday. The salesperson Justin was very helpful and knowledgeable I purchased/special ordered a 2016 Jeep Wrangler Unlimited Sahara. I picked it up yesterday. The salesperson Justin was very helpful and knowledgeable. I was introduced to the people from the management , parts and service dept. All my questions were answered. The whole experience was so good that it didn't seem real. I will recommend Elmwood Auto Group to everybody. Satisfied 100%. More

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A strong feeling of SUPPORT = LOYALTY When I bought my 2009 Dodge Journey a few years ago I would always take it to Elmwood for service. People would tell me your NUTTS you can get it d When I bought my 2009 Dodge Journey a few years ago I would always take it to Elmwood for service. People would tell me your NUTTS you can get it done "CHEAPER" somewhere else? Well I believe in LOYALTY & the QUALITY of the PEOPLE that I talk to. I recently just ran into a MAJOR REPAIR on that same DODGE and got a QUOTE.... WELL I called ELMWOOD & told them there is just NO WAY I could afford that right now but I did need the car back. Well the FINE FOLKS there including Dede Silva & Jim Verdoia looked into this matter. I GUESS LOYALTY PAID OFF because they came up with a much better PLAN to get me back in my Dodge SAFELY AND MORE AFFORDABLE!!!!! THANK YOU ALL for making feel like part of YOU ELMWOOD FAMILY!! Sincerely: Arthur M. Carvalho More

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Terrific Service I could not have ask for better costumer service in sales , finance and service. Mr Richard Miranda sales consultant treated me like family put me in I could not have ask for better costumer service in sales , finance and service. Mr Richard Miranda sales consultant treated me like family put me in the perfect car for me and made it so easy. Noel in Finance helped with with the best rate and great warranty addition. The tech service for my old vehicle was fast and wonderful. Looking forward to a long relationship with this company. Honest and Friendly. You guys "rock" More

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Satisfaction! We have been doing business with Elmwood Dodge for many years and have always been completely satisfied. There is no comparison with any other dealer We have been doing business with Elmwood Dodge for many years and have always been completely satisfied. There is no comparison with any other dealer. More

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Fantastic service I bought a new Caravan from Elmwood about a year ago and have been getting it serviced there. All of my experiences with any service staff member ther I bought a new Caravan from Elmwood about a year ago and have been getting it serviced there. All of my experiences with any service staff member there have been fantastic. Everyone is very friendly and attentive. I own a retail business and know how hard it is to keep staff members motivated to give great customer service. Elmwood Dodge has accomplished this. They make buying a vehicle and getting service a pleasant experience. More

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