Dennis Kwong | Page 8

The amazing sales , finance and management professionals at Helms Bros. made navigating the car buying process during a pandemic stress free. The showroom was clean , socially spaced and all sales were by at Helms Bros. made navigating the car buying process during a pandemic stress free. The showroom was clean , socially spaced and all sales were by appt only. We had no hesitation that all precautions were being taken. Mike N. worked hard to find us the perfect car and we walked out of there truly happy while Jack made sure we understood aspect of our extended warranty putting our minds at ease. And thanks to Dennis for going the extra mile to make sure we knew how important our business was to Helms. Staying loyal to Mercedes goes beyond the quality of their products....it is a no brainer when the professionals at Helms treat you like family. More

by Jcinque Verified Customer Verified Customer

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AMAZING!!!!!!! AS USUAL!!! THANK YOU SO MUCH. Selection AMAZING!!!!!!! AS USUAL!!! THANK YOU SO MUCH. Selection was great, service was great. Everyone paid close attention to all of my needs. The process AMAZING!!!!!!! AS USUAL!!! THANK YOU SO MUCH. Selection was great, service was great. Everyone paid close attention to all of my needs. The process was a breeze from beginning to end!! More

by PAF317 Verified Customer Verified Customer

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Awesome All the staff from the front desk to sales and financial advisors had been very informative and helpful. Jason Gopie was outstanding in helping me wal All the staff from the front desk to sales and financial advisors had been very informative and helpful. Jason Gopie was outstanding in helping me walk through every spec of the car, and making sure all my questions were answered. Dennis Kwong also helped in making sure I was able to get the best deal for my first ideal purchase at Mercedes. Hands down the best customer service I had so far in purchasing a car. I highly recommend this dealership! More

by JOANNEJYSEO Verified Customer Verified Customer

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The whole experience was amazing. Longtime dream, fully accomplished!!! Jason G. Was very knowledgeable and patient. This will be the beginning of a long relationship with Helms Bros. accomplished!!! Jason G. Was very knowledgeable and patient. This will be the beginning of a long relationship with Helms Bros. More

by KINSBYM Verified Customer Verified Customer

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It was a pleasure dealing with everyone involved. Couldn’t ask for a better buying experience! Very professional.... The only thing that could be better is if you opened in South Florida. Couldn’t ask for a better buying experience! Very professional.... The only thing that could be better is if you opened in South Florida. Thank you again to all involved. More

by SMPRESS17 Verified Customer Verified Customer

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Excellent dealership very happy with how my family And I was treated by Andrea S. Kass would definitely recommend bayside Mercedes -Benz for anyone looking for Mercedes was treated by Andrea S. Kass would definitely recommend bayside Mercedes -Benz for anyone looking for Mercedes More

by ZEGARRA.CESAR Verified Customer Verified Customer

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Happy with my purchase! Niki the sale rep was amazing, so was Dennis the manager. They were both super helpful and worked with me. Very patient and understanding. I am super Niki the sale rep was amazing, so was Dennis the manager. They were both super helpful and worked with me. Very patient and understanding. I am super happy with my purchase! I would definitely recommend a friend here and definitely planning on coming back for my next car. More

by LUMELISSA3 Verified Customer Verified Customer

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Best experience of my life I want to first begin with thanking Dino for his amazing and attentive service. From the very first instant he made such a professional, friendly and I want to first begin with thanking Dino for his amazing and attentive service. From the very first instant he made such a professional, friendly and warm welcoming impression on us. My mother and i both came in on a Sunday looking for 2 cars and when i tell you we were treated so amazing and with such care and professionalism i mean really i cant express enough how much i love Helms bros and every individual involved in our experience in this dealership. Dino helped us every step of the way his knowledge and experience helped both my mom and i to make the right decision on which care each one of us picked. We finally sat and picked out with detail what we wanted and Dino did just that ! The finance department was amazing they worked with us every step of the way to assure we got the best deal and approval. I worked closely with Jen the manager for the finance department and i mean she is an angel truly an amazing women ! When i told her we wanted to pick up the cars on August 22nd for my mother birthday i mean she went above and beyond alongside with all the helms bros representatives and made this a true memorable experience on such a special day for my mothers 50th birthday. They got her a cake and a huge red bow on her car it was truly remarkable i cant thank you enough helms bros we love you!!!! More

by KENDRAC0628 Verified Customer Verified Customer

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Awesome Customer Service Kathleen was able to provide friendly and attentive customer service. She had great knowledge of the model we were looking for, the best part was when Kathleen was able to provide friendly and attentive customer service. She had great knowledge of the model we were looking for, the best part was when she went and confirmed her inventory sheet and notified us that the model we were looking for just came in red! My husband and I were sold! The process after that was quick and efficient! More

by THIRUK09 Verified Customer Verified Customer

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Good experience, not great Solid people, easy sale, nice car and price. Would get 5 stars but their advertisement in Car Gurus had different specs than the car had in reality. I Solid people, easy sale, nice car and price. Would get 5 stars but their advertisement in Car Gurus had different specs than the car had in reality. It was missing a lot of the bells and whistles that the ad said it had. Also still waiting on a call back for a backup cam. 5 days and counting. More

by BENDEFUSCO Verified Customer Verified Customer

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