Denny Norris

Denny's coordination in getting my issues corrected was great . My requested oil change was free, an unexpected perk of my purchase! great . My requested oil change was free, an unexpected perk of my purchase! More

by mikem11200 Verified Customer Verified Customer

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Koons! Tim and Denny! All were amazing! This was my fourth purchase and all were great but this was as smooth and the fastest yet efficient purchase! Thanks Tim and Denny! All were amazing! This was my fourth purchase and all were great but this was as smooth and the fastest yet efficient purchase! Thanks! More

by tjhass20 Verified Customer Verified Customer

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Denny did a good job getting my roof rails set up. Thanks for your Help Thanks for your Help More

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I was totally impressed with everybody. I met at the dealership. Sydney was very knowledgeable and professional. The whole team were a pleasure to deal with. I met at the dealership. Sydney was very knowledgeable and professional. The whole team were a pleasure to deal with. More

by MGlegalvideo Verified Customer Verified Customer

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I am absolutely beyond happy with the services I received on my visit last week. The staff and service department went above and beyond to assist me in getting my vehicle straight. The service department was on my visit last week. The staff and service department went above and beyond to assist me in getting my vehicle straight. The service department was very knowledgeable and was able to explain everything clear to me where I understood and had no questions unanswered. The help I received from multiple different people showed how the Koons staff definitely works together as one. A huge thank you for a GREAT experience. More

by Cadi23 Verified Customer Verified Customer

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David Letourneau and the entire service staff at Koons Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the entire process, you feel as if their entire team has your back. It's not always fun having to bring a car in for service...life disruption, work, kids, etc. David and the Koons staff get that and make sure they alleviate as much of that stress as possible from start to finish. I bought my car with this team and serviced it here. I will not go anywhere else given the respect and treatment they show their customers. David, thank you and the entire Koons team. More

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Got a fair deal on the Equinox and they worked hard to make sure I was satisfied. . make sure I was satisfied. . More

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Was not happy when ordering extra parts we wanted them to install. But Manny took very good care of us & got it done right. He is the best salesman I have ever met, we went to a lot of dealerships, looking w install. But Manny took very good care of us & got it done right. He is the best salesman I have ever met, we went to a lot of dealerships, looking what we wanted. He found it More

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Koons Chevrolet was very professional and understood what I needed and Denny was very helpful and very supportive koons need not change the way they treat people I would recommend all my friends and family t I needed and Denny was very helpful and very supportive koons need not change the way they treat people I would recommend all my friends and family to purchase a new vehicle from them thank you for all you all have done for me More

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