Derek Petrosino
Derek Petrosino at Marty's GMC
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Derek Petrosino | Page 10

General Sales Manager

Marty's GMC

5 Kingston Collection Way
Kingston, MA 02364

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4.5
121 Reviews
4.5

121 Reviews

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121 Reviews of Derek Petrosino

October 01, 2021

Dealership Rating

Waited almost an hour for business manager to do paperwork, could have gone and had lunch. Waited 1 1/2 hours after time we were told car would be ready fo pick up, no explanation. More

by GARY.WOODLAND
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 04, 2021

Marty's GMC responded

Gary, We are sorry the delivery of your new vehicle did not go as smoothly as it should have. there is no question that our sales consultant and business manager should have communicated better with you and made better use of your time. Please accept our apology and know that we will work to do better..

September 30, 2021

Dealership Rating

Great dealership, sales people were very knowledgeable. Quick and easy to work with. Every aspect was pleasant More

by RickAbbott72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, John Backman

September 25, 2021

Dealership Rating

Greeted promptly, more than willing to show us what we had in mind. No pressure to buy that day. Came back to confirm the sale the following day . I’m very pleased with Paul Malley. Thank you again, S More

by designsbysharonslm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Malley

September 18, 2021

Dealership Rating

Paul Malley was great to work with! I was especially happy the dealership wasn't price gouging by charging over MSRP like some dealerships because of the low inventory. I would recommend them. More

by Drkpighetti
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Malley

August 22, 2021

Dealership Rating

Met with Joel to look for a new Yukon Xl. Explained the right market conditions. He was patient and did a great job in explaining everything to us and got us our dream car! More

by Allisonboynton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Backman , Joel Michelsen

August 19, 2021

Dealership Rating

I had a wonderful experience at Marty's . I searched over 100 dealerships for this specific vehicle in the New England area and was lucky enough to find one they were able to get the ball rolling with m More

by rraso413
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Backman , Ihsane Areski

July 21, 2021

Dealership Rating
Employee Rating

The entire experience from finding the exact vehicle I was looking for to the day I picked up the vehicle was a great & wonderful experience. More

by Luisi.anthony41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aerial Lowe

July 14, 2021

Dealership Rating
Employee Rating

Horrible experiences with getting service done, my vehicle has sat there for days for simple repairs. Staff is very combative, and unconcerned about customer service. More

by Jasong77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Kevin Ihlefeld

July 09, 2021

Dealership Rating
Employee Rating

A clean deal without trade-in or finance but still handled well . Friendly and helpful salespeople even though they were selling a Toyota. End of the month is definitely a good time to buy! More

by JGWMA03
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Malley , Ariella Lowe - 4 stars!

July 05, 2021

Dealership Rating
Employee Rating

Great people, great service Highly recommend using Great people, great service Highly recommend using Marty’s service department. Thanks again More

by IAROSSIPAINTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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