Derek Pound | Page 2

They are very professional, friendly and helpful. Every time I have a problem with my lease or a question, I get help right away! Every time I have a problem with my lease or a question, I get help right away! More

by laura.mariomartins Verified Customer Verified Customer

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Paul Lazzaro is an outstanding salesman. He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now on! Stephanie He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now on! Stephanie Trevisone was incredibly detailed in her customer service plans and was eager to create a specific program to fit my needs. She was wonderful to work with! The dealership's GM Derek Pound jumped in and lent his expertise and knowledge that really assisted in helping me find the exact car and offer that was perfect for my purchase. Colonial VW of Medford will be the only place I go to for any of my family's car needs! More

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This is the 2nd VW I have bought from Colonial and Keven, has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. I would not go to any other VW dealership to buy. And their service department is also top notch More

by gmahoney11 Verified Customer Verified Customer

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Great experience, made the normally stressful car purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle More

by n.cucchiello Verified Customer Verified Customer

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The service department was amazing to work with, Frank has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed, they do go above and beyond. More

by rarodriguez Verified Customer Verified Customer

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Appointment went well and received call to let me know what was being done on Vechicle. And let me know work was completed. what was being done on Vechicle. And let me know work was completed. More

by ALEX.PEREZ981 Verified Customer Verified Customer

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Very courteous and very professional and very high quality level of technical and customer service quality level of technical and customer service More

by daichelmann Verified Customer Verified Customer

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It was a very good experience. . Everyone was very pleasant and easy to work with and made the experience very pleasant. . Everyone was very pleasant and easy to work with and made the experience very pleasant. More

by John M Verified Customer Verified Customer

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I have been a customer for easily 15 years and have always had a good experience, Service staff attentive and professional. If looking for someone with encyclopedic VW knowledge Greg Cohen is the one t always had a good experience, Service staff attentive and professional. If looking for someone with encyclopedic VW knowledge Greg Cohen is the one to seek out; Great salesman. More

by matteastie Verified Customer Verified Customer

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Both Paul and Stephane were total professional’s with my transaction . The car was delivered in a timely manner that fit my schedule. Thanks transaction . The car was delivered in a timely manner that fit my schedule. Thanks More

by mckenna.gj Verified Customer Verified Customer

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