Derek Pound
Derek Pound at Colonial Volkswagen of Medford

Derek Pound | Page 3

General Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.9
117 Reviews

Dealership Experience

15 yrs, 5 mos

4.9

117 Reviews

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117 Reviews of Derek Pound

November 25, 2023

Dealership Rating
Employee Rating

Smooth, easy service. Good waiting area. Nice job on car. Plaeasan staff and service. Convenient location. More

by RWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2023

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 23, 2023

Dealership Rating
Employee Rating

Everything went smoothly in negotiations and purchasing my new car. The salesman did a great job of explaining to me how to operate the vehicle. More

by JEFFORMAX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Stephanie Trevisone

Nov 24, 2023

Colonial Volkswagen of Medford responded

Jeff, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

November 14, 2023

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Employee Rating

I have been a customer of Colonial for over 20 years for good reason. The service dept. is second to none. More

by GEOFF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Colonial Volkswagen of Medford responded

Geoff, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 13, 2023

Dealership Rating
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The entire crew at Colonial VW of Medford went above and beyond to get me the best deal on a new car during such xxxxty times. More

by BoBa3l7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2023

Colonial Volkswagen of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

July 06, 2023

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My family leased our second car from Colonial VW Medford. Great service, great price, great people! Thanks! More

by ANDREW.STEER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2023

Colonial Volkswagen of Medford responded

Thank you, Andrew! Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 27, 2023

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Employee Rating

Everyone here was so helpful. This is my second car purchase from here. I would never go anywhere else More

by DIPIETROANDREA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2023

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Andrea, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 19, 2023

Dealership Rating
Employee Rating

Very nice dealership with great friendly staff. Was a smooth one day process to buy a new vehicle. More

by rlombardini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mancini, Keven Umana

Feb 19, 2023

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford.

December 02, 2022

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Employee Rating

Colonial VW of Medford is a fantastic dealership to buy a car from in particular my sales rep Paul Lazzaro went above and beyond during the process. Never felt pressure to buy and he worked extremely hard to More

by AdamC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2022

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 04, 2022

Dealership Rating
Employee Rating

Friendly staff. Steven T was knowledgeable, answered all our questions and a No Pressure sales expert More

by vrf2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Tkaczyk, John Mancini

Oct 04, 2022

Colonial Volkswagen of Medford responded

Thank you for your feedback on your recent visit to Colonial Volkswagen of Medford. It's great to hear that Steven was able to assist you with choosing the perfect vehicle and that you had such a positive experience!

July 28, 2022

Dealership Rating

We showed up to buy our first car & they got us test driving the same day, found us an inbound model that we liked, and got us in a new car within two weeks ! They were so informative and helpful throug More

by katehowardjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Trevisone , Malachy Beare

Jul 29, 2022

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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