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Derek Pound
Derek Pound at Colonial Volkswagen of Medford

Derek Pound | Page 5

General Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.9
117 Reviews

Dealership Experience

15 yrs, 5 mos

4.9

117 Reviews

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117 Reviews of Derek Pound

January 25, 2022

Dealership Rating

Had a great experience working with Malachy to test and purchase a vehicle. The whole experience was quick and efficient More

by memunion
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mancini

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Jan 25, 2022

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Cataldo General Manager kencataldo@vwmedford.com

January 21, 2022

Dealership Rating

I worked directly with Greg Cohen; he made this process seamless and super easy! I was able to call him when I seen the availability of a vehicle I was interested in and he was able to give me information More

by tifff_b
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, John Mancini

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Jan 21, 2022

Colonial Volkswagen of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Atlas. We truly appreciate your feedback! Ken Cataldo General Manager kencataldo@vwmedford.com

January 13, 2022

Dealership Rating
Employee Rating

Was very happy with the service I received when I bought the new truck and the sales guy was excellent definitely recommend this dealership to my friends and family More

by aricciardi2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mancini, Keven Umana , Ryan Hawkins

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Jan 13, 2022

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

December 23, 2021

Dealership Rating

Steve Warren was great to work with. Hit me into a car that I love! More

by michelle.ryan0120
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren, John Mancini

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Dec 27, 2021

Colonial Volkswagen of Medford responded

It's great to hear that Steve and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

December 15, 2021

Dealership Rating

Best dealership I have worked with! Ken and Paul are the best to work with. The service department is outstanding as well. Rusty is very nice and great with follow up. More

by CPATCH64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, Stephanie Trevisone , Ken Cataldo, Rusty

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Dec 15, 2021

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

December 14, 2021

Dealership Rating

Very easy and smooth. They are very informative and detailed. My experience with them was very good and I think they deserve 5 star rating! More

by BHAZIRI4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Tkaczyk, John Mancini

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Dec 14, 2021

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Colonial Volkswagen of Medford are glad to have you as a customer. Ken Cataldo General Manager kencataldo@vwmedford.com

November 30, 2021

Dealership Rating
Employee Rating

Just bought my third car from Steve Warren and had a great experience! Very very highly recommend Steve and VW Medford, MA More

by Michael_m3pilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Steve Warren, Daniel Goodman, Stephanie Trevisone, John Mancini, Frank DiCostanzo , Ken Cataldo, Ryan Hawkins

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Nov 30, 2021

Colonial Volkswagen of Medford responded

Thank you for your feedback on your recent visit to Colonial Volkswagen of Medford. I'm glad to hear that Steve was able to assist you with choosing the perfect vehicle; and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Michael. We look forward to working with you again when it's time for purchase #4! Ken Cataldo General Manager kencataldo@vwmedford.com

October 27, 2021

Dealership Rating

Buying our first electric car, Greg made the whole process easy form beginning to end. We highly recommend Colonial. More

by ritchotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Stephanie Trevisone

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Oct 27, 2021

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gret met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Ken Cataldo General Manager kencataldo@vwmedford.com

September 21, 2021

Dealership Rating

Great service! I was in and out with finalizing my car within a day, after visiting two other dealerships. More

by iqbal.sumaiya.anni
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steven Tkaczyk, John Mancini

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Sep 22, 2021

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience! Ken Cataldo General Manager kencataldo@vwmedford.com

September 14, 2021

Dealership Rating

The staff at Colonial Volkswagon of Medford are all very courteous and professional. They are knowledgeable and will work with you to get you the deal you need. They will follow through to the end and you More

by CLARAORTIZ780
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Trevisone, Steven Tkaczyk

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Sep 14, 2021

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us, Clara. We are delighted to learn about your positive experience and congratulations on your new VW! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

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