Desiree Trapp

This was the best dealership I’ve ever been to. Tay was so kind and got us all taken care of! Tay was so kind and got us all taken care of! More

by Michelle Verified Customer Verified Customer

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This is the second vehicle I have purchased from Suntrup, which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpasse which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpassed my expectations. Iggy was my salesperson, and from the start, it was clear that while his role was to sell me a car, he remained genuinely attentive to my needs as a consumer. I never felt pressured at any point. In fact, I came in that morning just to browse—not to buy. But the thoughtful and low-pressure environment, coupled with the attention to my preferences, ultimately led me to make the purchase that same day. I arrived around 9:15 AM and did not finalize the purchase until after 1:00 PM. Iggy showed me over three vehicles, and I test drove two. Throughout the process, he listened carefully and helped guide me back to the needs and priorities I had shared—all without ever pushing a sale. Ryan in Finance was equally impressive. He helped ensure the financials made sense for me, and while he did offer upgrades for services and maintenance, he did so in a way that felt consultative, not pushy. He was warm, personable, and grounded the conversation in my financial needs and goals. From my initial call with Desire, to working with Iggy and Ryan, and even speaking with one of your finance managers (whose name I unfortunately cannot recall but who was equally delightful), every part of this experience was positive. As someone who has worked in customer service, I know how rare it is for a company to consistently deliver excellence. Far too often, negative or high-pressure tactics are what stand out. That was not the case here. I want to express my sincere gratitude for creating a buying experience rooted in trust, respect, and outstanding service. I am a consumer who values loyalty and truly appreciates when I can find a one-stop shop where I feel cared for. Thank you for being that kind of organization. Warm regards, More

by mattfanning1977 Verified Customer Verified Customer

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They were personalable and didn't pressure me. I would recommend Suntrup Nissan and John Stevens. I would recommend Suntrup Nissan and John Stevens. More

by mbengston10 Verified Customer Verified Customer

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Very professional, friendly and competent through the entire process. Got exactly what we wanted at the right price. entire process. Got exactly what we wanted at the right price. More

by carol.taylor517 Verified Customer Verified Customer

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They treat you just like you are family. Your happiness is very important. Wonderful GM, Sales manager and ABSOLUTELY AWESOME Sales staff. The service department is also top notch. Your happiness is very important. Wonderful GM, Sales manager and ABSOLUTELY AWESOME Sales staff. The service department is also top notch. More

by insagent08 Verified Customer Verified Customer

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We’ve had nothing but good experiences at Suntrup Nissan. Brian was great to work with, straightforward and honest throughout the entire process. We have purchased two cars there and will continue to do so i Brian was great to work with, straightforward and honest throughout the entire process. We have purchased two cars there and will continue to do so in the future. Highly recommend! More

by hoganer10 Verified Customer Verified Customer

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Of all the times we have purchased a new car, this experience at Suntrup Nissan was the best. And Brian Burjoski was terrific in all ways, especially his great laugh. The financial representative wa experience at Suntrup Nissan was the best. And Brian Burjoski was terrific in all ways, especially his great laugh. The financial representative was very knowledgeable, and even though we spent a few hours on the transaction, it was a pleasant experience. The dealership itself was well laid out, and the offices were conveniently located. A nice touch was when Brian introduced us to the service department and the contact representative. She said she would call us a few days after purchase to check on it. Who does that anymore? We love the car and are very satisfied. More

by CCJCOBB Verified Customer Verified Customer

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I love my new car and my deal. Everyone is very nice and extremely helpful. Everyone is very nice and extremely helpful. More

by lindawilcox9 Verified Customer Verified Customer

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IGGY WAS a very friendly salesperson who made us feel comfortable and answered our questions and concerns. Oz was great at addressing our questions and very patient with us because we are not computer s comfortable and answered our questions and concerns. Oz was great at addressing our questions and very patient with us because we are not computer savvy. He has been very nice and answered our phone calls . Everyone there was very friendly and hope this continues . More

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Mundo was excellent. He was able to get all of my questions answered and was very attentive and helpful. He was able to get all of my questions answered and was very attentive and helpful. More

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