Desiree Trapp

I can't say enough about Suntrup. Love the service department and the way I am treated everyone I come in. Love the service department and the way I am treated everyone I come in. More

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Katherine met us with a smile and was so helpful. Jill was so professional and just greeted us with another warm smile. We felt like we had known him for a long time. The whole experience was unbelie Jill was so professional and just greeted us with another warm smile. We felt like we had known him for a long time. The whole experience was unbelievable. Thank you so much for having a great team! More

by dpellm55 Verified Customer Verified Customer

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Great experience buying and selling vehicles. I would definitely recommend anyone in the market to stop by and check them out! I would definitely recommend anyone in the market to stop by and check them out! More

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I was very pleased and happy with the service I got from all the people that worked with me at Suntrup all the people that worked with me at Suntrup More

by cjkranz Verified Customer Verified Customer

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Todd, Jill and Katherine made my car purchase an exciting and pleasant experience. I will be recommending Suntrup Nissan to my friends and family when they're looking to buy a new car ??. and pleasant experience. I will be recommending Suntrup Nissan to my friends and family when they're looking to buy a new car ??. More

by DJJYE1123 Verified Customer Verified Customer

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Very easy to deal with Brandon the salesman, car buying was easy and fairly painless. was easy and fairly painless. More

by grayblt Verified Customer Verified Customer

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Stephen was amazing! After asking me what I wanted in a vehicle, he found me the perfect one in my price range. He went above and beyond to get me a good deal and a payme After asking me what I wanted in a vehicle, he found me the perfect one in my price range. He went above and beyond to get me a good deal and a payment I could afford. Needless tomsay, I left put of there a very happy customer. And am I am loving my new car!! I would recommend Stephen to anyone looking to make a purchase on a vehicle! More

by herspringflowerz Verified Customer Verified Customer

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This was the best dealership I’ve ever been to. Tay was so kind and got us all taken care of! Tay was so kind and got us all taken care of! More

by Michelle Verified Customer Verified Customer

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This is the second vehicle I have purchased from Suntrup, which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpasse which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpassed my expectations. Iggy was my salesperson, and from the start, it was clear that while his role was to sell me a car, he remained genuinely attentive to my needs as a consumer. I never felt pressured at any point. In fact, I came in that morning just to browse—not to buy. But the thoughtful and low-pressure environment, coupled with the attention to my preferences, ultimately led me to make the purchase that same day. I arrived around 9:15 AM and did not finalize the purchase until after 1:00 PM. Iggy showed me over three vehicles, and I test drove two. Throughout the process, he listened carefully and helped guide me back to the needs and priorities I had shared—all without ever pushing a sale. Ryan in Finance was equally impressive. He helped ensure the financials made sense for me, and while he did offer upgrades for services and maintenance, he did so in a way that felt consultative, not pushy. He was warm, personable, and grounded the conversation in my financial needs and goals. From my initial call with Desire, to working with Iggy and Ryan, and even speaking with one of your finance managers (whose name I unfortunately cannot recall but who was equally delightful), every part of this experience was positive. As someone who has worked in customer service, I know how rare it is for a company to consistently deliver excellence. Far too often, negative or high-pressure tactics are what stand out. That was not the case here. I want to express my sincere gratitude for creating a buying experience rooted in trust, respect, and outstanding service. I am a consumer who values loyalty and truly appreciates when I can find a one-stop shop where I feel cared for. Thank you for being that kind of organization. Warm regards, More

by mattfanning1977 Verified Customer Verified Customer

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They were personalable and didn't pressure me. I would recommend Suntrup Nissan and John Stevens. I would recommend Suntrup Nissan and John Stevens. More

by mbengston10 Verified Customer Verified Customer

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