Devon Stovall | Page 5

One of the best dealership experiences I've had was with BMW of Crystal Lake. There are 5+ BMW dealerships in my area, but I chose to purchase my X5M from BMW of Crystal Lake (about 800 miles away from BMW of Crystal Lake. There are 5+ BMW dealerships in my area, but I chose to purchase my X5M from BMW of Crystal Lake (about 800 miles away from me). I called out of the blue to inquire about one in stock, and the salesman, James Orton, was very responsive and shared a few details. I then worked with James & their sales manager, Heather Lublink, over the next week regarding pricing, general questions, financing, etc. Heather & James were extremely accommodating, responsive, and transparent. We reached a deal rather painlessly & I flew in to pick up the car about 2 weeks after the first call. The finance manager, Mike, was also wonderful to work with. He was straight forward, honest, and knowledgeable. Their BMW genius, Devon, was extremely professional and helpful during my airport pickup. Everyone at BMW of Crystal Lake was professional, accommodating, respectful, considerate, and just overall good people. Every negotiation felt like a normal conversation & I could tell they actually cared about my business and satisfaction. Most dealerships treated me like a nobody. Not this one! I really enjoyed working with them & getting to know everyone throughout the process. They all seemed just as excited as I was to take delivery! Big thanks to James, Heather, Mike, Devon, and everyone else involved in my X5M purchase/delivery & making it such a special day! Everyone truly went above & beyond - and it showed. I'll definitely be back for my next BMW; regardless of distance. More

Print

We had an excellent experience working with Ralph and the team at BMW of Crystal Lake. There was no pressure and it was clear Ralph simply wanted to provide an easy, comfortable experience. We are very hap team at BMW of Crystal Lake. There was no pressure and it was clear Ralph simply wanted to provide an easy, comfortable experience. We are very happy with our purchase and I would recommend the entire team! Leah was great at coordinating our appointments, Heather greatly helped with a quick transaction, Devon is an excellent instructor on BMW technology and Mike provided an easy closing process at pickup. They all provided great support and guidance throughout the process. All very nice people to work with! More

Print

I purchased a 2023 330e from this this dealership solely because Michelle Canova coordinated the service of my 2018 X1 for the past year. I am pleased with the car and the purchase and trade in process. Th because Michelle Canova coordinated the service of my 2018 X1 for the past year. I am pleased with the car and the purchase and trade in process. Thank you, Michelle, Dan, Devon and Mike. More

Print

This dealer is wonderful! From the moment I step my foot in they were very welcoming and made me feel comfortable. Ralph helped me a lot figuring out initially what kind of ca From the moment I step my foot in they were very welcoming and made me feel comfortable. Ralph helped me a lot figuring out initially what kind of car to get. He was very professional and not pushy at all. He went above and beyond and helped me configure and order the x3 I wanted and he was very patient with me. Also shoutout to Devon for helping as well ordering and configuring my x3! As a first time bmw owner I highly appreciated what they have done and I highly recommend this place! More

Print

First time BMW owner and I couldn’t be happier with the car or the buying experience! car or the buying experience! More

Print

Having bought multiple BMW's I would highly recommend this dealership. Their friendly professional team of employees makes it easy to trade cars. this dealership. Their friendly professional team of employees makes it easy to trade cars. More

Print

The entire process from beginning to end was excellent. I flew across the country to purchase a BMW and drive it home. Everyone I dealt with at the dealership was friendly, helpful, and went the extra mile I flew across the country to purchase a BMW and drive it home. Everyone I dealt with at the dealership was friendly, helpful, and went the extra mile to make it a pleasant and simple buying experience. Ralph was terrific attending to every issue. I give Crystal Lake BMW five stars and encourage you to check them. out. More

Print

GREAT EXPERIENCE at BMW of Crystal Lake. I'd like to especially give credit to the wonderful sales associate DOMINIC KRISKY and BMW "Genius" DEVON STOVALL. They both worked together and set I'd like to especially give credit to the wonderful sales associate DOMINIC KRISKY and BMW "Genius" DEVON STOVALL. They both worked together and set me up to build my dream 2023 BMW x5 45e. Furthermore, MIKE SCHWARZ in the finance department explained everything clearly and was very knowledgable. So glad I went to BMW of Crystal Lake and would highly recommend the team here for all your future BMW needs! More

Print

Dom was the only salesperson who spent time with me and was patient. Other dealerships didn't spend anytime or offer a test drive. Those dealerships were Mercedes, Audi, Lexus, and Porshe. was patient. Other dealerships didn't spend anytime or offer a test drive. Those dealerships were Mercedes, Audi, Lexus, and Porshe. More

Print

Amazing experience! My salesperson, Ralph Sidorowicz, was extremely attentive and actually took the time to listen to me and address all of my questions and concerns. Af My salesperson, Ralph Sidorowicz, was extremely attentive and actually took the time to listen to me and address all of my questions and concerns. After one test drive I knew that the BMW M340 was the perfect car for me. Ralph immediately went to bat for me to help me get the best deal possible. Without a lot of back and forth, I was presented with a fair deal and ultimately purchased the perfect car for me and one that I know I will continue to enjoy for years to come. The entire process was stress-free and enjoyable. Ralph is very knowledgeable about the brand and was more than happy to answer all of my questions. He genuinely cares about each and every one of his customers and strives to provide THE BEST experience possible. If you're in the market for a new or pre-owned BMW, go see Ralph Sidorowicz at BMW of Crystal Lake! More

Print