Dino Liebro

All around great experience with this dealership! The facility itself was exceptional. Well maintained, beautiful and with a fantastic waiting area which we had zero problem hanging out in. I purch The facility itself was exceptional. Well maintained, beautiful and with a fantastic waiting area which we had zero problem hanging out in. I purchased a pre-owned non Acura vehicle but they treated us as if we purchased a brand new Acura. The entire staff was courteous, friendly and polite with smiles throughout. Specifically, General Sales Manager Dino Liebro was a no B.S. business man. He was a true professional and made negotiating terms absolutely painless. We felt that he was conscious and respectful of our time and was able to move us forward without delay or cliche salesmen games. A+ Specifically, in finance, Business Manger Sean Bradford. Sean was able to secure us a fair rate, moved at a pace that was also in the best interest of time and was a joy to chat with! We traded stories about MMA and there were moments that I felt as if I was talking to an old buddy and not just some finance guy that I met an hour prior. Needless to say, Sean was awesome! A+ Specifically, our salesman Wen Lee Hung was the star of the show! Wen comes out and hits you with an energy and enthusiasm that you’re not quite sure is authentic but you will quickly learn that he is every bit of that and it is completely genuine. As mentioned, I bought an off brand vehicle but that made zero difference to Wen. He was knowledgeable and engaging and I didn’t once feel like I was getting sold a bill of goods or pressured into purchasing. He literally made the entire experience a pleasure for my wife and I with his wittiness and charm. He was extremely interesting to talk to during the down times with stories about his life, the languages he speaks, his time as an TV actor and his mastery of the nunchucks! Wen went above and beyond and his professionalism was top notch. To the readers of this review, I would suggest asking for Wen’s services from the start. He is a lot of fun and you will not be disappointed. A++ We had a rough story walking into this dealership. We drove over to the East Coast from SW Florida to pick up a different vehicle but were completely bamboozled, manipulated and downright lied to by a dealership with zero business integrity. By the time we left Acura, it was almost forgotten about. Thank you to all who were involved with this transaction and to the owners/senior management of Acura of Pembroke Pines, I can assure you that you have a dealership and staff that you can be proud of. Overly satisfied customers, Hayes and Kim Browne More

by hayesbrowne Verified Customer Verified Customer

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I always feel like home when I walk in this dealership. From sales to service it is so pleasant and easy to buy a car or to have your car service in Acura of Pembroke Pine, I feel like a royal queen the From sales to service it is so pleasant and easy to buy a car or to have your car service in Acura of Pembroke Pine, I feel like a royal queen the way they all treat me and do the utmost to give me the car and service that I look for. THANK YOU! More

by MARILICENZI5@GMAIL.COM Verified Customer Verified Customer

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Had a great experience working with Kramer leasing our RDX. We have been doing business at this dealership for 10 years we're satisfied with the service. RDX. We have been doing business at this dealership for 10 years we're satisfied with the service. More

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Thank you Joe Urteaga for a great experience. I’m going to send everyone I know to Acura of Pembroke Pines. I’m going to send everyone I know to Acura of Pembroke Pines. More

by WISEGEISE Verified Customer Verified Customer

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No good at all if you want to have blood pressure up or blood sugar coming to that dealer in Pembroke pines blood sugar coming to that dealer in Pembroke pines More

by predelusmurat00 Verified Customer Verified Customer

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I received Excellent customer service. The best dealership in town! They provided Efficient and affordable services. The best dealership in town! They provided Efficient and affordable services. More

by miami nurse Verified Customer Verified Customer

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The staff was very professional and knowledgeable from sales to finance and to the cleaning of the vehicle staff sales to finance and to the cleaning of the vehicle staff More

by ABDELYODA Verified Customer Verified Customer

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I came from out of town to purchase an Integra. Stephan made the transaction easy Stephan made the transaction easy More

by Mstinson272 Verified Customer Verified Customer

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I’m writing to express my deep frustration and disappointment with the level of service I’ve experienced over the past month and a half regarding my recall repair and other issues. For over 45 disappointment with the level of service I’ve experienced over the past month and a half regarding my recall repair and other issues. For over 45 days, I repeatedly requested a loaner vehicle to accommodate my daily activities while my car was being serviced. Despite speaking with my service representative multiple times per week and even escalating this to management, your team failed to secure a loaner vehicle within that time frame. This lack of coordination and communication has severely impacted my trust in your service operations. Ultimately, I was forced to take matters into my own hands and rely on Uber to manage my needs, which was extremely inconvenient. When I finally turned in my car, I requested the following: Fix the popping speaker issue (warranty service) Complete the seat sensor recall repair Perform a full car inspection When picking up my vehicle, I noticed several significant failures: I did not receive the car inspection report I specifically requested. Once I got home and tested the sound system (due to having my baby with me at pickup), I discovered the speaker issue was not resolved. It appears the only work completed was the recall repair. This experience has been nothing short of unacceptable. I should not have to return to the service center repeatedly to address the same problems, especially after making my needs exceptionally clear. This is not the level of service I expected from an Acura dealership, and it certainly makes me question my decision to purchase an Acura vehicle in the first place. At this point, I need the following resolutions to restore a minimum level of confidence: Confirm when the speaker issue and full car inspection will be properly resolved. Ensure clear, proactive communication moving forward, and provide status updates without me having to chase your team for answers. Explain why securing a loaner vehicle was not possible over such an extended timeline, as this indicates a severe operational issue that should be addressed. If these issues cannot be resolved promptly, I will have no choice but to escalate this matter further and reconsider any future relationship with Acura. I hope to hear back from you at your earliest convenience. More

by Junior Verified Customer Verified Customer

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This dealership is the best. From the management to the sales to the service advisors. I cannot pick a favorite because they are the best team around and I will continue to recom From the management to the sales to the service advisors. I cannot pick a favorite because they are the best team around and I will continue to recommend & purchase in the future. Thank you Acura of Pembroke Pines. More

by JEN9572 Verified Customer Verified Customer

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