Dino Liebro

Thank you Joe Urteaga for a great experience. I’m going to send everyone I know to Acura of Pembroke Pines. I’m going to send everyone I know to Acura of Pembroke Pines. More

by WISEGEISE Verified Customer Verified Customer

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No good at all if you want to have blood pressure up or blood sugar coming to that dealer in Pembroke pines blood sugar coming to that dealer in Pembroke pines More

by predelusmurat00 Verified Customer Verified Customer

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I received Excellent customer service. The best dealership in town! They provided Efficient and affordable services. The best dealership in town! They provided Efficient and affordable services. More

by miami nurse Verified Customer Verified Customer

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The staff was very professional and knowledgeable from sales to finance and to the cleaning of the vehicle staff sales to finance and to the cleaning of the vehicle staff More

by ABDELYODA Verified Customer Verified Customer

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I came from out of town to purchase an Integra. Stephan made the transaction easy Stephan made the transaction easy More

by Mstinson272 Verified Customer Verified Customer

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I’m writing to express my deep frustration and disappointment with the level of service I’ve experienced over the past month and a half regarding my recall repair and other issues. For over 45 disappointment with the level of service I’ve experienced over the past month and a half regarding my recall repair and other issues. For over 45 days, I repeatedly requested a loaner vehicle to accommodate my daily activities while my car was being serviced. Despite speaking with my service representative multiple times per week and even escalating this to management, your team failed to secure a loaner vehicle within that time frame. This lack of coordination and communication has severely impacted my trust in your service operations. Ultimately, I was forced to take matters into my own hands and rely on Uber to manage my needs, which was extremely inconvenient. When I finally turned in my car, I requested the following: Fix the popping speaker issue (warranty service) Complete the seat sensor recall repair Perform a full car inspection When picking up my vehicle, I noticed several significant failures: I did not receive the car inspection report I specifically requested. Once I got home and tested the sound system (due to having my baby with me at pickup), I discovered the speaker issue was not resolved. It appears the only work completed was the recall repair. This experience has been nothing short of unacceptable. I should not have to return to the service center repeatedly to address the same problems, especially after making my needs exceptionally clear. This is not the level of service I expected from an Acura dealership, and it certainly makes me question my decision to purchase an Acura vehicle in the first place. At this point, I need the following resolutions to restore a minimum level of confidence: Confirm when the speaker issue and full car inspection will be properly resolved. Ensure clear, proactive communication moving forward, and provide status updates without me having to chase your team for answers. Explain why securing a loaner vehicle was not possible over such an extended timeline, as this indicates a severe operational issue that should be addressed. If these issues cannot be resolved promptly, I will have no choice but to escalate this matter further and reconsider any future relationship with Acura. I hope to hear back from you at your earliest convenience. More

by Junior Verified Customer Verified Customer

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Rayon is always so helpful and goes above and beyond in making sure I have the understanding as well as options in what is needed. He is very genuine, honest and a pleasure to deal with. making sure I have the understanding as well as options in what is needed. He is very genuine, honest and a pleasure to deal with. More

by Keenadeangelis Verified Customer Verified Customer

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This dealership is the best. From the management to the sales to the service advisors. I cannot pick a favorite because they are the best team around and I will continue to recom From the management to the sales to the service advisors. I cannot pick a favorite because they are the best team around and I will continue to recommend & purchase in the future. Thank you Acura of Pembroke Pines. More

by JEN9572 Verified Customer Verified Customer

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Mike was fantastic! !! Fast service, very informative, and a great deal. I am a new Acura customer but I will be back. Love the quality of customer service and the lux !! Fast service, very informative, and a great deal. I am a new Acura customer but I will be back. Love the quality of customer service and the luxury options in my new vehicle. More

by KJACOBSREED Verified Customer Verified Customer

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Great service! They went above and beyond to get me the car I wanted. Thanks Dino and James! They went above and beyond to get me the car I wanted. Thanks Dino and James! More

by STAVIKABU Verified Customer Verified Customer

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