Don Davis | Page 7

Best Dealership In ILLINOIS period! Doesn't get any better!! We had an absolutely fantastic experience at Valley Honda. We love this dealership so much that we just bought our 2nd new car from them within only 1 We had an absolutely fantastic experience at Valley Honda. We love this dealership so much that we just bought our 2nd new car from them within only 1 year. Best dealership ever. We are customers for life. Our Salesperson Oswaldo Lara was amazing. We are so happy that we got to work with him. He made the process so easy and stress free. We are his customers for years to come. Kudos to Don (General Manager) for running an amazing dealership! More

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Awesome Customer Service!!! This was my second vehicle purchase from Valley Honda and my second time working with Nick Theodor, who is AWESOME!! Tyler Davis also assisted with m This was my second vehicle purchase from Valley Honda and my second time working with Nick Theodor, who is AWESOME!! Tyler Davis also assisted with my buying experience and is equally as AWESOME!! And Don Davis, General Manager, went above and beyond to make certain that I was taken care of by his team of professionals! I was shopping for a used vehicle and left the dealership with the exact vehicle I was looking for at a price that fits my budget! I highly recommend Valley Honda...they made me feel like family and as a result, they have my loyalty forever! More

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Santa Claus came early This is my 4th purchase from Valley Honda and worked again with Pat Malik.Dealing with Pat is like telling Santa what you would like and having him fi This is my 4th purchase from Valley Honda and worked again with Pat Malik.Dealing with Pat is like telling Santa what you would like and having him fill your wish. Also dealt with Nick Capezio who gave me a great offer.Met Don Davis General Mgr.,who also is great person to deal with too. So if anybody is in need of a vehicle please give Valley Honda a try and ask for the fine people that I mentioned above. 5***** and above for you! More

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2019 Auto Replacement due to an accident. Cesar did a wonderful job working with me throughout the Insurance Claim and subsequent existing loan payoff process. He was very competent and knowl Cesar did a wonderful job working with me throughout the Insurance Claim and subsequent existing loan payoff process. He was very competent and knowledgeable with questions regarding the vehicle features and the financing details with Honda Finance. I would recommend him to anyone who is looking for a Honda product. Jeff Pawlowski More

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Nick makes you feel like family There’s a genuineness to Nick’s approach which both my wife and I appreciate. Not pushy at all and was very helpful to my wife and I in our recent Ho There’s a genuineness to Nick’s approach which both my wife and I appreciate. Not pushy at all and was very helpful to my wife and I in our recent Honda Accord purchase. In fact we went back to his dealership because of Nick and will continue to do so. He’s a family guy, he’s professional, polite, and easy to converse with. We highly recommend him. More

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Greatly satisfied Honda really saved me from losing my job! My old car with 211,000miles.was giving me major problems, I was not able to drive it anymore. However Hond Honda really saved me from losing my job! My old car with 211,000miles.was giving me major problems, I was not able to drive it anymore. However Honda saved me and gave me hope and determination. Oh did I mention I still had to finish paying off my old car .not excluding monthly expenses. Yes it was a lot to think or handle at once. Good News is Honda Family was patient ,caring and understanding. I must say it was a process but I did my part and they worked their excellence!!I'm greatly grateful they gave me a great offer of program for my New car . More

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Awesomeness!! Don and Sal are hands down The Best Ever! I explained to them what I wanted and they went out of their way to give me the world! They both worked to g Don and Sal are hands down The Best Ever! I explained to them what I wanted and they went out of their way to give me the world! They both worked to get me the best vehicle with the best features for the best price! They explained everything every step of the way! Sal went over every feature of my new vehicle and continued to ask me for my questions and input while demonstrating his knowledge and expertise with the brand. True class acts! Thank you from the bottom of my very soul!! You have a a customer for life!! More

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Beyond my expectations! Quite honestly, I do not like working with salesmen. Why? They're pushy, can be rude, don't listen to what I ask for (sometimes I also feel it's bec Quite honestly, I do not like working with salesmen. Why? They're pushy, can be rude, don't listen to what I ask for (sometimes I also feel it's because I am a woman), and are so hell bent on making the sale that they forget about the customer. I have never, in all of my years of working with salesmen had an experience like the one I had at Honda with Eddie Sanchez and Chris Barrera. I was listened to, heard, wasn't brushed off and not spoken to (although my boyfriend was there for support), and most importantly I wasn't pushed. They worked with me, and although the price range was slightly above my budget, I was able to see the value in breaking the budget just a little bit, and they met me halfway with it. I actually walked out of there smiling for the first time, and truly excited about my purchase, whereas other times I get a knot in my stomach and wonder if I did the right thing. Not this time! I'm super excited about my first Honda! Another thing that added to the customer service were the little details - if it's raining out, there are umbrellas at the door for you; everyone was so nice and always asked if you'd like a beverage "coffee or water?" They even took it a step further with asking me if I wanted room temp or cold water. That was a first!; and during our finalization, a gentleman came out and chatted with us for a moment. When he heard the line of business my boyfriend was in, he sat with us and was truly engaged in a conversation with him about his business. They both had quite a bit in common they came to realize, and he was just a very kind and genuine man. When we left, we kind of wondered who this man was that we were talking to and had a great conversation with....it was the GM! Normally you don't get a GM to come out and chat with you, but this one did! THAT was the icing on the cake. He was not arrogant, showed his true interest, and never once boasted about who he was and what he does. That is what great customer service is all about! All in all, we had an amazing experience and for that, we will be referring all of our friends and family to Valley Honda. Thank you all for restoring my faith in salesmen! Well done guys! More

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Once Again, Tom Came Through I'm a second time buyer at Valley Honda. I decided to go back and see Tom and get another new car. Not surprisingly, Tom exceeded my expectations wi I'm a second time buyer at Valley Honda. I decided to go back and see Tom and get another new car. Not surprisingly, Tom exceeded my expectations with his careful attention to detail, thorough explanation of each and every question I presented, and absolute no-pressure sales approach. To be fair, everyone that I have ever dealt with at Valley Honda has been exemplary ( from Sales, to Service; from Finance to Management ). Whether it be their patience and understanding, willingness to listen to your concerns, or overall care and treatment of you as a person, not just as a potential customer, this dealership is amazing. I absolutely recommend that you go see Tom if you truly want a relaxed and pleasant car buying experience and atmosphere. Whether you purchase a vehicle or not, you will be treated right !! More

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Excellent experience Everyone was very friendly and helpful. We came in knowing exactly what we wanted. The car was waiting when we arrived. Tyler gave us excellent servi Everyone was very friendly and helpful. We came in knowing exactly what we wanted. The car was waiting when we arrived. Tyler gave us excellent service. He explained all the new features in the car that we were not familiar with. He spent a lot of time with us to make us feel comfortable. We will recommend him to our friends.It was a pleasure not to be pressured into purchasing things we did not want.You gave us time to make our own decisions. More

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