Don Graham | Page 5

I have never been so pleased with a dealership as I am with Subaru at Port Ritchie. Customer service is outstanding! with Subaru at Port Ritchie. Customer service is outstanding! More

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Everyone was very helpful and willing to do what it takes to make us happy. Don did an excellent job of showing us different models that would fit our needs. Highly recommend this dealership. Will be back if to make us happy. Don did an excellent job of showing us different models that would fit our needs. Highly recommend this dealership. Will be back if we ever need another. More

by FCN Verified Customer Verified Customer

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We are very please with Subaru of Port Richey our salesperson Austin L.was excellent and patient with us on selecting our SUV Forrester from beginning to the end of our lease purchase,looking forward salesperson Austin L.was excellent and patient with us on selecting our SUV Forrester from beginning to the end of our lease purchase,looking forward to the 2024 Subaru lease and another great deal. More

by Frederick.ortiz26 Verified Customer Verified Customer

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They gave me a fair price for my trade in and a good price on the 2023 Nissan Parhfinder I bought. price on the 2023 Nissan Parhfinder I bought. More

by sarawoodshibles Verified Customer Verified Customer

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Contacted Breezy who in turn introduced my wife and I to Don. He listened to what we wanted to look at and we settled on a 2024 Subaru Crosstrek. We traded in a 2020 Ford Escape SEL and was very pleased on Don. He listened to what we wanted to look at and we settled on a 2024 Subaru Crosstrek. We traded in a 2020 Ford Escape SEL and was very pleased on the negotiated price. Don was very professional and did his best to sell us just what we wanted. The finance Manager Carl closed the deal for us and presented us with several Extended warranty offers in we we settled with. All in all I would not hesitate to go back to this dealership. Treats the customer with respect! More

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I don’t know who Frank is. Don was amazing and I love my Outback. Customer service is outstanding. Thank you. Don was amazing and I love my Outback. Customer service is outstanding. Thank you. More

by Saraliggett Verified Customer Verified Customer

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Very courteous and professional. Did not feel pressured or rushed. Every thing was explained in detail. Did not feel pressured or rushed. Every thing was explained in detail. More

by danielkartman Verified Customer Verified Customer

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Bought a forester wilderness here with 1800 miles. Initially, they did not have the car yet so I told Brody the sales person to take pictures and let me know if there were any scratches dents or din Initially, they did not have the car yet so I told Brody the sales person to take pictures and let me know if there were any scratches dents or dings. The car arrived in the week and he told me it was pristine! When we drove from Orlando to pick up the car, it was full of scratches on the rear and side of the bumper. Wasted my time driving all the way. I also told them to submit my credit app to a credit Union during the week before we picked it up so we could get a better interest rate. They did not do what I requested. Their excuse was the credit Unions are closed on Sunday but they had all week to do it! The manager Frank agreed to have the rear bumper sprayed. So again we drive back the following Sunday to pick up the car. We arrive and the car is filthy dirty. It has not been detailed. It’s full of dust from the body shop. The interior is dirty from the previous owner. At this point I’m really frustrated and annoyed. I speak to the front desk sales managers and we agree to them sending me a $500 check. We take the car away. Two weeks pass and no check has arrived. No follow up on how we are liking the car or anything of that matter. I call the dealership and nobody knows anything about the check but they tell me they will get it sent! 🤦🏻‍♂️🤷🏻‍♂️ This is a Lokey dealership and it’s clear to me they only care about one thing and that’s your money! We got absolutely no discount on the vehicle. Do you know they charge $1800 recon fee and $899 dealer fee. You don’t need to recon a car with 1800 miles! It’s basically extortion so they can take as much money from you as possible! We never ever received the check! Stay far away from this dealer!!!! Dishonest extortionists!!!! More

by Greg K Verified Customer Verified Customer

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Bought a forester wilderness here with 1800 miles. Initially, they did not have the car yet so I told Brody the sales person to take pictures and let me know if there were any scratches dents or dings Initially, they did not have the car yet so I told Brody the sales person to take pictures and let me know if there were any scratches dents or dings. The car arrived in the week and he told me it was pristine! When we drove from Orlando to pick up the car, it was full of scratches on the rear and side of the bumper. Wasted my time driving all the way. I also told them to submit my credit app to a credit Union during the week before we picked it up so we could get a better interest rate. They did not do what I requested. Their excuse was the credit Unions are closed on Sunday but they had all week to do it! The manager Frank agreed to have the rear bumper sprayed. So again we drive back the following Sunday to pick up the car. We arrive and the car is filthy dirty. It has not been detailed. It’s full of dust from the body shop. The interior is dirty from the previous owner. At this point I’m really frustrated and annoyed. I speak to the front desk sales managers and we agree to them sending me a $500 check. We take the car away. Two weeks pass and no check has arrived. No follow up on how we are liking the car or anything of that matter. I call the dealership and nobody knows anything about the check but they tell me they will get it sent! 🤦🏻‍♂️🤷🏻‍♂️ This is a Lokey dealership and it’s clear to me they only care about one thing and that’s your money! We got absolutely no discount on the vehicle. Do you know they charge $1800 recon fee and $899 dealer fee. You don’t need to recon a car with 1800 miles! It’s basically extortion so they can take as much money from you as possible! We never ever received the check! Stay far away from this dealer!!!! Dishonest extortionists!!!! More

by Greg K Verified Customer Verified Customer

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We made a deal sight unseen on our potential trade in, upon my word.. I was wondering if you all would keep your commitment. You were straight up and I will refer everyone I know to visit your dealersh upon my word.. I was wondering if you all would keep your commitment. You were straight up and I will refer everyone I know to visit your dealership. Don Graham was a no pressure facilitator in our transaction. Already have a referral on the way. More

by dcgfloridagirl Verified Customer Verified Customer

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