Dorit Figueroa | Page 14

I've dealt with this dealership for service on my older C300 for years and the fact that I choose them over other Mercedes dealerships in the area for purchasing a new vehicle, is a testament to the satisf C300 for years and the fact that I choose them over other Mercedes dealerships in the area for purchasing a new vehicle, is a testament to the satisfaction I have with them. Chevist was both knowledgeable and personable while seemingly anticipating what I was interested in. Any pressure to make the sale was non-existent! Dorit was exceptional in her efficiency and made the paperwork aspect of the purchase easy and quick while explaining the various options available. Overall my visit was an enjoyable experience culminating in the purchase of a new C300! More

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Working with Edward and Dorit was great. Edward notified me as soon as my car arrived and Dorit made sure to transfer all my option to my new car. I could not be more pleased with the car or Edward notified me as soon as my car arrived and Dorit made sure to transfer all my option to my new car. I could not be more pleased with the car or the service I received. More

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Helpful, knowledgeable and willing to go above and beyond. Ashley deserves 5 stars for the customer service provided beyond. Ashley deserves 5 stars for the customer service provided More

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Great customer service and employees are flexible and accommodating. Will recommend this dealership to everyone I know. accommodating. Will recommend this dealership to everyone I know. More

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Excellent service every way from beginning to the end and a very high level of professionalism displayed. a very high level of professionalism displayed. More

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Excellent service and outstanding professionalism in relating to me as a client. Mr. Julius Ellad was very competent and knowledgeable in business policies and transactions. I am extremely pleased to ha relating to me as a client. Mr. Julius Ellad was very competent and knowledgeable in business policies and transactions. I am extremely pleased to have had him as my sales consultant. More

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I purchased a pre-owned 2020 Toyota Siena XLE Premium from Mercedes of Silver Springs. My salesperson Ashley Ellis and the entire team did an excellent job and provided excellent service. I was able to p from Mercedes of Silver Springs. My salesperson Ashley Ellis and the entire team did an excellent job and provided excellent service. I was able to purchase the vehicle and a warranty for an excellent price. Ashley was kind and courteous and answered all of my questions. The finance manager, Dorit Figueroa was great to work with and she gave me a great deal on a warranty without being pushy or trying to sell me anything I didn't need or didn't want. I was very comfortable working with her. The General Manager, Jim Elefantis stopped by and made sure that I was receiving excellent service. I'd like to commend Jim and his entire team for a job well done. I would definitely recommend friends and family to purchase a vehicle from Mercedes of Silver Spring. More

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I purchased a new GLC300 with Edward Moore and I am so happy with his service and the experience of shopping in Silver spring Mercedes. He was very attentive to my friend and I and answered all of our qu happy with his service and the experience of shopping in Silver spring Mercedes. He was very attentive to my friend and I and answered all of our questions and worked with us step by step. I had no idea which car I should purchase and Edward explained everything and made sure we were taken care of. His patience and knowledge did not go unnoticed. I am so happy to be in my new GLC300 so far ! Love shopping here and Ed’s service! More

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Mercedes-Benz of Silver Spring has been taking great care of me since I purchased my car 3 years ago. Everyone I’ve come in contact with has been knowledgable, hospitable, helpful, and kind. They accommodate of me since I purchased my car 3 years ago. Everyone I’ve come in contact with has been knowledgable, hospitable, helpful, and kind. They accommodate my busy schedule and have even dropped my car off at work, always going the extra mile to show that they appreciate their customers. I am especially grateful for Adam Rew’s honesty and flexibility, as well as Jim Elefantis for his friendly patience, and Darrell Fenton for keeping me in the loop with repairs and timing. I highly recommend this dealership! More

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I had an exceptional purchasing experience with Khalil during extraordinary times for new vehicle manufacturing and procurement. Khalil helped me navigate and prioritize vehicle features most important fo during extraordinary times for new vehicle manufacturing and procurement. Khalil helped me navigate and prioritize vehicle features most important for my driving sensibilities and kept me informed of new vehicle progress from build through delivery. Ashley provided a great overview of significant advances in technology and features since my previous vehicle. Dorit helped ensure the signing process was quick and easy upon arrival. First class team service every step of the way! More

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