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Doug Butler
Doug Butler at Corwin Ford of Tri-Cities

Doug Butler

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.6
7 Reviews
4.6

7 Reviews

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7 Reviews of Doug Butler

October 12, 2025

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Employee Rating

The service team was able to get me in for a short notice repair and even worked after hours to get my truck back on the road. They greatly exceeded my expectations. More

by happyfestivous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

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Oct 12, 2025

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

October 09, 2025

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Employee Rating

I just did my oil change at Corwin Ford Tri-Cities and had a great experience! Everything was quick, smooth, and professional. Noah took great care of me, super friendly, helpful, and made sure my vehicle More

by LAU1AYALAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Laura Ayala, Doug Butler, Kevin Cornejo, Noah Benavides, Josue Alvarez, Journey Dewey, Tina Beaver

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Oct 09, 2025

Corwin Ford of Tri-Cities responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Ford of Tri-Cities to be a positive one. Please don't hesitate to reach out if you need anything else. Angela Hancock, Service Manager

October 03, 2025

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Seemed like they were dragging their feet fixing my truck. Took them 2 months to get it fixed More

by Diem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 07, 2025

Corwin Ford of Tri-Cities responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to discuss your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will be in touch. Angela Hancock, Service Manager

September 25, 2025

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Employee Rating

This was the first time I used your dealership. It was great dealing with your service writer Doug. He was professional and courteous. He was able to get my vehicle in and out very quickly. More

by Ramdaddyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

September 19, 2025

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Employee Rating

Great friendly knowing likable appreciated on time professionally done with minimal time and thanks for the service More

by nancybucklin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler, Kevin Cornejo, Noah Benavides, Demetrio Castaneda, Josue Alvarez, Journey Dewey, Tina Beaver

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Sep 19, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

September 05, 2025

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They were able to diagnose and repair my car in a day which was great because I’m from out of town. They were friendly and efficient. More

by brendakabat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2025

Corwin Ford of Tri-Cities responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

August 14, 2025

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Employee Rating

Dealership gave great communication throughout service, and when going over services at time of pick up. Doug was very friendly and informative. More

by tyler.richardsom91
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

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