Doug Gilmer | Page 13
Sr. Financial Services Manager
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
Dealership Experience
17 yrs, 2 mos
Industry Experience
32 yrs, 5 mos
135 Reviews
Write a Review135 Reviews of Doug Gilmer
May 30, 2020
Salesman Mark Green was exceptional and a joy to work with. Great experience!! Salesman was great to work with, facilities were excellent and we are enjoying our preowned car. We came to the dealership to see Great experience!! Salesman was great to work with, facilities were excellent and we are enjoying our preowned car. We came to the dealership to see a preowned Infiniti which we found out was sold and was prepared to go to Echopark to see the Infiniti inventory they had. Our salesman, Mark Green, convinced us to look at the preowned Lexus and others, if we were interested. We ended up buying a Lexus and are very pleased. The only challenge we would offer is to not keep customers waiting to meet with Finance but we presume it was due to reduced staffing with covid. More
Other Employees Tagged: Mark Green
May 28, 2020
I would like to say the accommodations of this dealership was nothing short of outstanding. Every question I had, was answered the staff was EXCELLENT. If there were 7 stars to be given they surely deserve i was nothing short of outstanding. Every question I had, was answered the staff was EXCELLENT. If there were 7 stars to be given they surely deserve it. The presentation of my vehicle was above any dealership I’ve visited in the past and if anyone ever ask where to get a new vehicle, I would surely point them in the direction of Northside Lexus. Thank you so much for your help and continue to set the standard. More
Other Employees Tagged: Randy Covert
May 09, 2020
No games ... straight forward negotiations and sale. Sales rep was honest and helped me negotiate the best, fair deal. Hector confirmed inventory and sent me pictures of the car that was in stock. Sales rep was honest and helped me negotiate the best, fair deal. Hector confirmed inventory and sent me pictures of the car that was in stock. More
Other Employees Tagged: Hector Villanueva
May 08, 2020
Car of my dreams! It was time for me to upgrade my car. Talked to Cristian on the phone and he worked with me to get a great car in my price range. I love my new RX35 It was time for me to upgrade my car. Talked to Cristian on the phone and he worked with me to get a great car in my price range. I love my new RX350. It is perfect. The whole team made me feel so special. I would definitely recommend Northside to everyone! More
Other Employees Tagged: Cristian Craioveanu , Chase Fisher
April 30, 2020
Over the top I’m a repeat customer. Who knew they would add the bow to my car when I took delivery?! Very nice touch to my recent visit. The whole process was s I’m a repeat customer. Who knew they would add the bow to my car when I took delivery?! Very nice touch to my recent visit. The whole process was seamless. Any car that I wanted to look at or test drive was in front of me within seconds. Paperwork went quick even with all of the details covered. Nothing but friendly staff taking care of my every request. Always a great experience at Northside Lexus. More
Other Employees Tagged: Joseph Finley
April 28, 2020
Great except for one thing The entire experience of dealing with this dealership is and continues to be awesome. However, there is one little thing that fell through the crac The entire experience of dealing with this dealership is and continues to be awesome. However, there is one little thing that fell through the cracks. I took delivery of my RX350 on February 26 and the inside of the windshield was filthy. I emailed the salesman and left a phone message with a customer service rep. I never got a response. This is not representative of Northside Lexus. Perhaps Covid 19 sent everything spiraling at the same time. More
Other Employees Tagged: Doug Tosh , Barry Bartel, James Vu
April 26, 2020
This dealership provided great service during the process of purchasing my car. I would highly recommend. I don’t live locally but they made the process very easy over text and phone. of purchasing my car. I would highly recommend. I don’t live locally but they made the process very easy over text and phone. More
Other Employees Tagged: Nick Makrakis , Eric Fuller
April 26, 2020
My experience with Northside Lexus was great. The employees were helpful and answered all of my questions. Would definitely recommend and will be back in the future. employees were helpful and answered all of my questions. Would definitely recommend and will be back in the future. More
Other Employees Tagged: Eric Fuller
April 23, 2020
Northside Lexus Experience Great experience at Northside Lexus. David, Nick, Doug and the rest of the team made our car buying experience very enjoyable and easy. We will defi Great experience at Northside Lexus. David, Nick, Doug and the rest of the team made our car buying experience very enjoyable and easy. We will definitely be return customers! More
Other Employees Tagged: Nick Makrakis, David Trice, Bret Aldridge
April 23, 2020
New car purchase We have been dealing with Northside and Westside Lexus for many years. First class in every way. Keep up the good work everyone. Stay safe. We have been dealing with Northside and Westside Lexus for many years. First class in every way. Keep up the good work everyone. Stay safe. More
Other Employees Tagged: Mike Driskill, David Trice