Doug Gilmer
Doug Gilmer at Northside Lexus

Doug Gilmer | Page 12

Sr. Financial Services Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9
167 Reviews

Dealership Experience

19 yrs, 5 mos

Industry Experience

34 yrs, 8 mos

4.9

167 Reviews

Write a Review

167 Reviews of Doug Gilmer

October 06, 2021

Dealership Rating
Employee Rating

The used car sales team was phenomenal! Easy process and they went above and beyond to help! More

by RKJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Stephens, Donnie Holcomb

Oct 06, 2021

Northside Lexus responded

Congratulations on your purchase! We are thrilled that our team made the experience a stellar one and we appreciate you leaving a review. Thank you from all of us at Northside Lexus!

September 12, 2021

Dealership Rating
Employee Rating

Everyone is so kind patient and knowledgeable as well as very professional and helpful thank you from t he bottom of my heart you all went above and beyond in helping me. Training me More

by Cherylgilbert102mail
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , Kyle Galindo, Jared states gave me a training session he’s superior

Sep 13, 2021

Northside Lexus responded

We're so glad we could be of service, Cheryl! From the entire Northside Lexus team, thank you for the wonderful feedback, and safe travels till we see you next!

September 08, 2021

Dealership Rating
Employee Rating

Both individuals were Professional, friendly, open and attentive. Painless process, informative and really like all cared about my entire experience. Would recommend them to anyone. More

by tagsag
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb

Sep 08, 2021

Northside Lexus responded

We are proud to have earned your business and your recommendation! Thank you for coming to Northside Lexus and for sharing your positive words about our team. We wish you safe and happy driving ahead!

August 31, 2021

Dealership Rating
Employee Rating

I had an amazing experience at Northside Lexus! The great experience started when we pulled into the beautiful property. The staff was super friendly, and our salesperson was knowledgeable and cared a More

by Shelly Gregurek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough , Tiffany was great too!

Aug 31, 2021

Northside Lexus responded

We love that every moment of your visit to Northside Lexus was made positive by our friendly and informative team! It was a pleasure assisting you with your purchase at Northside Lexus and we hope we'll have the chance to work together again down the road, Shelly!

August 22, 2021

Dealership Rating
Employee Rating

The sales representatives were great! The finance associate we worked with seemed to struggle with responding to our questions professionally and accurately, that was disappointing. More

by Carrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Villanueva , Randy Covert, James Vu

Sep 01, 2021

Northside Lexus responded

Carrie - While it is great to hear that you enjoyed your experience with our sales team, the rest of your feedback is disappointing to read. We want the most for our guests, and it is disappointing to hear that we left the wrong impression. I would appreciate the chance to speak with you to answer any questions you have and see if I can help clear things up. If you are willing to discuss this, please give me a call at your earliest convenience. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

August 22, 2021

Dealership Rating
Employee Rating

Our salesman, Josh, was amazing, and the girl who walked me through my new car was wonderful! Beautiful dealership! Tiffany was very helpful in walking me through my née car! More

by Shelly Gregurek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough , Tiffany Carmona was so nice and helpful!

Aug 23, 2021

Northside Lexus responded

Thanks for the great review, Shelly, and for trusting the Northside Lexus team to pair you with the perfect vehicle! We hope you love it for years to come. Safe travels!

August 09, 2021

Dealership Rating
Employee Rating

This is definitely the most top-notch dealership in Houston. From the sales person Jared States to the finance guy Doug Gilmer. We were treated with the up most respect. We felt very special and impo More

by Carrie Adams
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared States , Danh Nguyen

Aug 09, 2021

Northside Lexus responded

We appreciate the kind words, Carrie. It is always great to hear that Jared and Doug are exceeding expectations to deliver fantastic experiences to our valued guests. Thank you so much for supporting Northside Lexus and congrats on your new car!

July 27, 2021

Dealership Rating
Employee Rating

Jared Postma Doug Gilmer were extremely helpful in walking us through the entire process, getting everything arranged for us, great service, we would highly recommend them. More

by DANTHU
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Postma

Jul 27, 2021

Northside Lexus responded

Thank you for the excellent feedback and for trusting the Northside Lexus team with your business! We're delighted to hear we could make your recent visit such a success. Come back soon!

July 24, 2021

Dealership Rating
Employee Rating

Rex Bomar was so helpful. The whole dealership was amazing to work with. Rex was so knowledgeable. I highly recommend Northside Lexus! They are great! More

by acollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Bomar

Jul 26, 2021

Northside Lexus responded

Thank you for reviewing Northside Lexus and for giving a shout-out to Rex. We are glad to hear that he took care of you and we look forward to your next visit!

July 20, 2021

Dealership Rating
Employee Rating

I am not a fan of being forced to write a review when I already rated the sale and the salesperson. This is a little much! More

by Deekelly4540
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten

Jul 20, 2021

Northside Lexus responded

Thank you for your feedback, Dee. Your positive rating means a lot to all of us here at Northside Lexus, so we appreciate you taking the time to share! Come back soon!

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