Doug Gilmer | Page 14

Awesome customer service !!! As a 6 time returning Awesome customer service !!! As a 6 time returning customer . Mr Shotwell was extremely understanding to the situation with the recall in our older Awesome customer service !!! As a 6 time returning customer . Mr Shotwell was extremely understanding to the situation with the recall in our older lease and helped us to get in new lease . They did not have to color and style at the dealership . We went above to find what I was looking for and made the process painless . Mr Gilmer made the financing very painless it was fast, easy he was extremely friendly !!! More

by lr6362 Verified Customer Verified Customer

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Let’s talk about the place first, very clean very organized easy to maneuver. All the employees are neatly dressed with elegant uniform. They greet you at the door and makes you feel comfortable and organized easy to maneuver. All the employees are neatly dressed with elegant uniform. They greet you at the door and makes you feel comfortable and welcome. Transactions are very easy and smooth, never push you to purchase, but gives you choices and offer max. Help. Very professional everyone in his area. I am thankful to each and every one of them. The manager Tim is such a sweet person. I am happy that I got the opportunity to get my car from this specific dealership. A++++ More

by Feryal_o Verified Customer Verified Customer

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Everything about our experience was WONDERFUL! Best experience with a dealer we have ever had! Mike Driscoll is awesome & took great care of us! The Finance Director, Doug Gilmer took great care of us experience with a dealer we have ever had! Mike Driscoll is awesome & took great care of us! The Finance Director, Doug Gilmer took great care of us as well! We didn't buy a Lexus, but were treated like we did. We will definitely be back! I highly recommend this dealer! More

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My husband and I were very happy to find the Prado in the US as a Lexus GX! We thank Erica for her expert assistance. She explained the features of the GX, accompanied us for the driving experience and guide US as a Lexus GX! We thank Erica for her expert assistance. She explained the features of the GX, accompanied us for the driving experience and guided us all the way through the process of buying the GX. I appreciated that we had only two professionals to deal with, Erica who presented us the car, and Doug Gilmer of the finance department. The service of Northside Lexus is excellent, the site is elegant and comfortable. Thank you Erica! More

by Maria Brons Verified Customer Verified Customer

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This is my eighth Lexus RX 350 purchased from Northside Lexus. Over the years I have developed an excellent rapport with the employees with whom I come in contact. It is always a pleasure to walk in the Lexus. Over the years I have developed an excellent rapport with the employees with whom I come in contact. It is always a pleasure to walk in the door and be greeted by name. From sales to service, from completing each transaction to driving out n a new car, the experience is professionally handled. Thank you, Northside Lexus! More

by dmbettes Verified Customer Verified Customer

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The way buying a Lexus should be. Professional staff, beautiful facility, and an abundance of inventory. Eddie Washington is such a pleasure to work with and makes you feel like he really cares about you beautiful facility, and an abundance of inventory. Eddie Washington is such a pleasure to work with and makes you feel like he really cares about you and is very knowledgeable, in a short time feels like a lifelong friend. Doug Gilmer and his staff were great and definitely added to the great sales experience. They were very thorough with all of the added value products that will bring additional pleasure to my Lexus experience for years to come. Tyler Stephens was very fair with my trade eased my worries of being treated unfairly, without that I could not have finalized the purchase. Great job Northside Lexus!!!! More

by clay15 Verified Customer Verified Customer

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Eddie was very thorough in making sure that I understood the entire process. He also ensured that I knew how to properly operate my vehicle. I was in a hurry but he didn't allow me to shortchange myself in the entire process. He also ensured that I knew how to properly operate my vehicle. I was in a hurry but he didn't allow me to shortchange myself in the buying process.. His service was superb. Eddie treated me like a friend, not a customer More

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I loved my experience at Northside Lexus. From the moment I walked in, I got the "Red Carpet" treatment. I highly recommend Northside Lexus and wouldn't go any place else. I will be a customer for l moment I walked in, I got the "Red Carpet" treatment. I highly recommend Northside Lexus and wouldn't go any place else. I will be a customer for life and will recommend it to all my friends and family. More

by ZAVALAEMILY Verified Customer Verified Customer

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I had been to the dealership the previous day and was discouraged with my experience. Through a family friend, they referred us to Joshua and the deal was handled over the phone - came in that evening a discouraged with my experience. Through a family friend, they referred us to Joshua and the deal was handled over the phone - came in that evening and signed paperwork. Joshua was very professional and has our business for years to come. Joshua is TOP NOTCH! More

by dsuits Verified Customer Verified Customer

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It was a Very Pleasant Experience! From the moment I first contacted the dealership by phone until the time I arrived, sealed the deal and took possession. first contacted the dealership by phone until the time I arrived, sealed the deal and took possession. More

by herschel.sikes Verified Customer Verified Customer

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