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Doug MacAdam
510 Reviews
I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 3 mos
Industry Experience
42 yrs, 3 mos
510 Reviews
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510 Reviews of Doug MacAdam
December 06, 2021
Doug always exhibits excellent customer service skills. He listens carefully to my description of issues, then keeps me updated as to the diagnostic and repair process. I truly appreciate his patience and He listens carefully to my description of issues, then keeps me updated as to the diagnostic and repair process. I truly appreciate his patience and kindness. Smythe Volvo is the BEST and Doug is a terrific representative. More
by Lisa
December 06, 2021
The service department at Smythe is truly outstanding. The reason why I currently have two Volvos from Smythe. All of the service people are honest and easy to work with. Thank you Smythe for investing in The reason why I currently have two Volvos from Smythe. All of the service people are honest and easy to work with. Thank you Smythe for investing in the your service department. More
by jwkw
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Tina Dewald, Regina Krauza, Mark Terry , Dennis Jeffers, Lupita Padilla, Dina Thomson
November 27, 2021
I appreciate the excellent service of Stacy Hopson and Smythe Volvo in sales and service Smythe Volvo in sales and service More
by Magneticmanalonzo360
Other Employees Tagged: Stacey Hopson , Stephen Badian, Francine O'Donnell, Dina Thomson
November 23, 2021
Wonderful dealership and service department. Been buying Volvos from Smythe since 1978 and will continue to do so. Tom Coward always takes good care of me in the service department. He is top notch, honest Volvos from Smythe since 1978 and will continue to do so. Tom Coward always takes good care of me in the service department. He is top notch, honest and very personable. I usually wait for my car and it's always a pleasant experience. More
by barbaleens
Other Employees Tagged: Tom Coward , Doug MacAdam is also terrific. I've known him for years.
November 19, 2021
I have always experienced the best service at Volvo for over 30 years. They always make it convenient as well by offering me a loaner as well. They are a pleasure to do business with Tom coward is the best over 30 years. They always make it convenient as well by offering me a loaner as well. They are a pleasure to do business with Tom coward is the best! More
by Yzf824
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza , Dina Thomson
November 12, 2021
Great service every time I comeI’ve been with them foe Great service every time I come I’ve been with them foe almost 3 years Sam was great help, very professional,honest, and detail oriented Got an ama Great service every time I come I’ve been with them foe almost 3 years Sam was great help, very professional,honest, and detail oriented Got an amazing deal in a very tough competitive time Thanks again Sam More
by Irene
Other Employees Tagged: Sam Shehata
November 03, 2021
Service Advisor Nick Mathelier was extremely helpful during the intake, advisory & outtake process. Nick is an excellent addition to Smythe Volvo. during the intake, advisory & outtake process. Nick is an excellent addition to Smythe Volvo. More
by Proud Volvo owner
Other Employees Tagged: Regina Krauza , Nick Mathelier
October 29, 2021
I have been a Volvo customer for over 25 years this dealership has the best customer service Dina Thomson did fantastic job getting me in and out under an hour she’s the best she even shared why my car dealership has the best customer service Dina Thomson did fantastic job getting me in and out under an hour she’s the best she even shared why my car door was stuck shut my 4 year old grandson dropped a lollipop as the car was closing. We laughed and we made each other’s day More
by Yzf824
Other Employees Tagged: Tom Coward , Dina Thomson
October 05, 2021
Excellent service, professional approach to issues, very good communication. “Customer first” approach shows in all they do. good communication. “Customer first” approach shows in all they do. More
by Ty Gunusen
Other Employees Tagged: Tom Coward , Dennis Jeffers, Dina Thomson
September 08, 2021
Smythe Volvo is great! Great facility and very professional staff. I have dealt with Doug and Dina in Service and they have both been fabulous. Highly recommend. professional staff. I have dealt with Doug and Dina in Service and they have both been fabulous. Highly recommend. More
by lpedalino
Other Employees Tagged: Bob Cerza , William McLaughlin, Dina Thomson
