Doug MacAdam | Page 23

All-around excellence! Outstanding team! Great dealership! Having experienced a 30 year relationship with and 9 vehicles purchased through the years from the Smythe team, it has been clear that their organizat Having experienced a 30 year relationship with and 9 vehicles purchased through the years from the Smythe team, it has been clear that their organizational culture is characterized by high performance, professionalism, courtesy and friendliness, thorough knowledge and expertise, all anchored by constant focus on customer satisfaction. During the life cycle from the purchasing experience through maintenance / repairs, each and every Smythe associate has been terrific. It has always been a pleasure to deal with Smythe, enjoying the comfortable ambiance and especially the excellent service by cordial and caring staff members. More

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Great Service I came in for my regular service and was taken car of by Doug MacAdam. He is such a pleasure to work with. He always makes me feel as a priority. He k I came in for my regular service and was taken car of by Doug MacAdam. He is such a pleasure to work with. He always makes me feel as a priority. He keeps me in the loop as it relates to my car and helps me through to understand the details of what is happening with my car. I travel far, and Doug always waits for me to come to pick up my car. He is the last one there but never makes me feel rushed or an inconvenience. He always says with a smile, "Don't worry!" This dealership is far for me to get to, but I will only there because of Doug. More

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Amazing service as always ! Smythe Volvo, by far has the best service department in the Auto industry! Dennis, Travis and Nick have helped me recently with service on my 2 XC60's Smythe Volvo, by far has the best service department in the Auto industry! Dennis, Travis and Nick have helped me recently with service on my 2 XC60's and I could not appreciate it more. Nick, yet again, remembered my wife and I when we came in for a tire blown out and was able to help us in no time! These gentlemen and everyone at Smythe Volvo have to be the best in the industry, bar none! More

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Service Needed my vehicle checked over for a long trip I was going to be taking , made my appointment with Doug , and my vehicle was looked over and serviced Needed my vehicle checked over for a long trip I was going to be taking , made my appointment with Doug , and my vehicle was looked over and serviced for my trip right away thank you for keeping me safe on the road More

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Smythe Volvo Always very helpful and give amazing deals. They always go above and beyond for their customers. I have never experience any problems with this deale Always very helpful and give amazing deals. They always go above and beyond for their customers. I have never experience any problems with this dealership. They are always there to help me with whatever I need and answer any of my questions. More

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Excellent and Friendly Service for almost 15 Years! I have gone to Smythe Volvo for all service, since I bought my car there in 2002. I have never been disappointed. The service department does their b I have gone to Smythe Volvo for all service, since I bought my car there in 2002. I have never been disappointed. The service department does their best to accommodate my schedule and offer a loaner when I need it. They are friendly, customer-focused, and provide reliable and TRUSTWORTHY service. They have kept my S60 running smoothly all these years. I have 143K miles and still love the car and the fact that I can take it over to Smythe for excellent care. Kudos to the whole Service Department. Keep up the great work! More

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long-time fantastic sales and service We purchased the new XC90 after much careful research. Smythe Volvo is an extraordinary place - for both sales and service. Sales staff is patient, un We purchased the new XC90 after much careful research. Smythe Volvo is an extraordinary place - for both sales and service. Sales staff is patient, un-hurried (we looked at this car several times over a long period of time before buying), professional, pleasant. After years of cars purchased and serviced at Smythe we are consistently impressed by the knowledge, honesty, and pleasantness of the staff there. Their personnel stay for years and years, and they provide a very positive experience every time. More

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Doing business with Smythe for 50 years! Clone Chris Henriksen, Sales Consultant. He was very helpful and guided us in our decision. The Flanagan's have put together a terrific team. Once Clone Chris Henriksen, Sales Consultant. He was very helpful and guided us in our decision. The Flanagan's have put together a terrific team. Once you own the car, Tony Plesh and his group, Tom, Nick, Doug and the rest of the team will take tender loving care of your Volvo for many years. Love our XC70 and will continue to take good care of our 2006 V70. Gail & Bill Callahan, Summit, NJ More

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Maintenance Always a pleasure to bring my car in for service! The staff is always professional and wonderful to deal with! Always willing to contact us for any ot Always a pleasure to bring my car in for service! The staff is always professional and wonderful to deal with! Always willing to contact us for any other concerns! Thank you! More

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Great Service I would like to compliment Doug MacAdam. He is always attentive and ensures I get called back and am up to date with the status of my car. Most recent I would like to compliment Doug MacAdam. He is always attentive and ensures I get called back and am up to date with the status of my car. Most recently, I was running a little late and Doug waited for me to pick up my car even though everyone else had left. This meant alot to me as it avoided an additional trip the next day. He makes it personal. He always listens and makes me feel important. I come to this facility because of Doug. This is an excellent employee. More

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