Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 22

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
510 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 3 mos

Industry Experience

42 yrs, 3 mos

4.9

510 Reviews

Write a Review

510 Reviews of Doug MacAdam

January 13, 2022

Dealership Rating
Employee Rating

The service team at Smythe always does a great job - Doug Macadam, Tom Coward, Dennis Jeffers, and the whole team. Clear communication and no surprises. More

by SusanH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Dennis Jeffers

Jan 18, 2022

Smythe Volvo Cars responded

Product knowledge and clear communication are key to our service department. Doug, Tom and Dennis are very good at these aspects. Thank you for posting this five star review.

January 11, 2022

Dealership Rating
Employee Rating

Dina customer Service skills are awesome and her diversity skills are outstanding. Thank you for hiring Dina and if there is a promotion in her department please consider her as a candidate. Also More

by Same as above
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Scott Jackson, Tina Dewald, Regina Krauza , Dennis Jeffers, Mike Mitchko, Lupita Padilla, Dina Thomson

Jan 18, 2022

Smythe Volvo Cars responded

Thank you for taking the time to complement Dina and our service department. We have a great team and we are fortunate to have customers like you.

January 07, 2022

Dealership Rating
Employee Rating

Doug is the reason I come to Smythe. He always takes good care of me and gets me in and out in an efficient manner. More

by kellernw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Smythe Volvo Cars responded

Thank you for this five star review and this tremendous recommendation of Doug. It is rewarding for all of us in the service department to read this review because we are a team. We appreciate your business.

December 24, 2021

Dealership Rating
Employee Rating

Doug is experienced, honest and a joy. I’ve been driving Volvos for 30 years and Smythe Volvo is always outstanding. More

by Southandparkdesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Dec 24, 2021

Smythe Volvo Cars responded

30 years! Thank you for your loyalty and thank you for taking the time to post these kind words about Doug and our service department.

December 23, 2021

Dealership Rating
Employee Rating

Everyone from sales to service are top notch and filled with integrity and honesty. Never pushy or sales-pitchy and will go out of their way to make sure all of your expectations are met. Thank you so much More

by arisfrri
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Dec 24, 2021

Smythe Volvo Cars responded

We appreciate you taking the time to complement our sales and service departments. We are fortunate to have customers like you.

December 18, 2021

Dealership Rating
Employee Rating

Great service and great service team! Doug is wonderful! Appreciate the prompt service and high quality! More

by Santi
Recommend Dealer
Yes
Dec 19, 2021

Smythe Volvo Cars responded

Prompt service, high-quality and friendliness are such important features of a service department. Doug is exemplary at all of these things. Thank you for taking the time to post this review.

December 11, 2021

Dealership Rating
Employee Rating

Look no further for extraordinary service. A pleasure to deal with everyone in the service department. More

by S90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Dina Thomson

Dec 20, 2021

Smythe Volvo Cars responded

Thank you for this fantastic statement and review. We appreciate your kind words and thank you for choosing Smythe Volvo to have your vehicle serviced.

December 10, 2021

Dealership Rating
Employee Rating

Twenty years with Smythe Volvo and Doug. Excellent vehicles and incredibly great service from Doug. More

by Kennethdmerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2021

Smythe Volvo Cars responded

If you read Doug’s reviews you’ll see a similar theme of excellence. It is rewarding for us to read your comments. Thank you for being a loyal customer through the years.

December 08, 2021

Dealership Rating
Employee Rating

Doug is a great knowledgeable helpful advisor. Finished my car when promised. Would recommend him and smythe to anyone that has a Volvo More

by New Vehicle Shopping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2021

Smythe Volvo Cars responded

Great review! Thank you for taking the time to share your experience of Doug in our service department. Doug is a true professional and a strong member of our team.

December 06, 2021

Dealership Rating
Employee Rating

Doug and the team were responsive and easy to work with. One of the best experiences so far More

by dstolzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald

Dec 08, 2021

Smythe Volvo Cars responded

We appreciate you taking the time to post this five star review about Doug and our team in service. We appreciate your business.

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